Xhalakos.9570 Posted June 28 Share Posted June 28 The "Redeem Item Code" button CAN be pressed on the "Page Not Found" screen. There is another problem - code DOESN'T work for Russian IP I tried to redeem gem code. Link to comment Share on other sites More sharing options...
Ziriel.9832 Posted June 28 Share Posted June 28 12 hours ago, Xhalakos.9570 said: The "Redeem Item Code" button CAN be pressed on the "Page Not Found" screen. There is another problem - code DOESN'T work for Russian IP I tried to redeem gem code. I guess your code is ok, but you've pressed the wrong button. There is the "Redeem Item Code" button, but it's not for gem card codes (you can't use gem card code in "redeem item code", doesn't matter which IP you have). 1 Link to comment Share on other sites More sharing options...
Scaro.2930 Posted July 2 Share Posted July 2 Hi all. Get this problem today, anyone found solution? 1 Link to comment Share on other sites More sharing options...
Ziriel.9832 Posted July 3 Share Posted July 3 22 hours ago, Scaro.2930 said: Hi all. Get this problem today, anyone found solution? Only one: open game, start VPN, open window, stop VPN, enter you code. But VPN are not welcomed, so - there is a risk to get ban for that. So, do it just at your own risk. 1 Link to comment Share on other sites More sharing options...
Xhalakos.9570 Posted July 11 Share Posted July 11 On 6/29/2024 at 6:59 AM, Ziriel.9832 said: I guess your code is ok, but you've pressed the wrong button. There is the "Redeem Item Code" button, but it's not for gem card codes (you can't use gem card code in "redeem item code", doesn't matter which IP you have). It seems i don't remember redeeming "algorithm" correctly Maybe because I had done that too long ago My English is krovat' (bed), yes 😄 2 Link to comment Share on other sites More sharing options...
Norgar.7935 Posted August 19 Share Posted August 19 +1 Can't redeem gem code because of 'Page not found' :( Link to comment Share on other sites More sharing options...
melon.2538 Posted August 20 Share Posted August 20 Same problem here. Link to comment Share on other sites More sharing options...
Norgar.7935 Posted August 24 Share Posted August 24 Works with VPN in my case, but still not without it. Link to comment Share on other sites More sharing options...
beggiru.3129 Posted September 21 Share Posted September 21 I have the same problem "Page not found" , any info from devs? Link to comment Share on other sites More sharing options...
Cequ.5864 Posted September 21 Share Posted September 21 cant purchase new expansion..purchase page wont even load..its just script Link to comment Share on other sites More sharing options...
TheQuickFox.3826 Posted September 22 Share Posted September 22 (edited) Are you in one of the blocked countries? If yes, ArenaNet/NCSoft West is not allowed or able to do business with you because of USA restrictions or other reasons. If you are not in one of these countries or area's: Contact support for help. Edited September 22 by TheQuickFox.3826 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now