"Screenshot folder full" even when folder is empty

[Linken.6345]

30 minutes ago, orewatowi.1603 said:

I do not use yolomonkey or any other screen grabbing service, I have avast and I have tried everything in this thread. I use windows 7 professional. I have been playing guild wars for 6 years and I've never had this issue before. I regularly empty my screenshot folder. I am desperately looking for an answer!

Did you empty the one under c:/user/documments aswell?

[orewatowi.1603]

2 hours ago, Linken.6345 said:

Did you empty the one under c:/user/documments aswell?

Yes. I've deleted it and had it reset before, I've also cleaned it out several times.

[Zamiel.2130]

I added gw2-64.exe to the list of Allowed/Blocked (as allowed) programs inside the AVAST General settings. Did the trick for me.

[Bristingr.5034]

I'm also getting the issue. I use Avast, so I'll give that a try.

[orewatowi.1603]

17 hours ago, Zamiel.2130 said:

I added gw2-64.exe to the list of Allowed/Blocked (as allowed) programs inside the AVAST General settings. Did the trick for me.

I have already done this and the error is still happening. 

[Cranky wo Coffee.5914]

On 4/13/2021 at 12:42 AM, Arozok.4083 said:

Thanks to everyone who pointed to antivirus and Avast. Here is the solution I found:Open Avast > Menu > Settings > Blocked & Allowed Apps > Allow your GW2.exe for Ransomware ShieldI guess that shield protects from any online changes to the Documents folders even JPGs?Once that is allowed, Avast will not block screenshots. At least that works for some. Hope this helps.

This worked for me. Thank You 🙂