"We’d love to read your thoughts and feedback about this type of post, so we’ve set up a discussion thread on our official forums!"
I absolutely love this type of content.
The company I work for has a very open blameless culture, we have weekly "blameless portmortems" in which basically talk about our incidents in detail. I learn soooo much from these meetings. In this case, you guys obviously need to be a bit more vague about everything but I still enjoyed this openness that you usually only see from opensource communities.
To the story itself: I feel you guys. Being involved in database incidents is never fun 😄 But you also learn a lot from it! For example seeing 2,147,483,647 in a database table as an sequence id is usually not good, especially if legacy software is involved 😛