Crymsyn.5037 Posted September 21, 2021 Share Posted September 21, 2021 Played just fine around 6am but just tried starting it back up and it said it was downloading 15k then closed out now every time I try to start it it comes up with downloading 0 kb then closes out. I'm not sure what the issue is I can't even get it up to the log in screen right now worked fine earlier today I'm guessing something with the update broke the game for me as it worked fine for me before said update. I restarted my pc thinking that might help but it didn't. 1 Link to comment Share on other sites More sharing options...
gunnergore.4837 Posted September 21, 2021 Share Posted September 21, 2021 Same here...processed the update and even did a repair but I can no longer play the game....just keeps crashing over and over and over. Link to comment Share on other sites More sharing options...
Crymsyn.5037 Posted September 21, 2021 Author Share Posted September 21, 2021 Mine comes up with the 0kb downloading like it always does before bringing up the log in screen then...Nothing. I'm assuming this is something to do with the new update. Link to comment Share on other sites More sharing options...
Raenal.8035 Posted September 21, 2021 Share Posted September 21, 2021 I'm having this same issue as well. I've tried uninstalling and reinstalling now however the reinstall fails and just keeps doing the 0kb thing and closing I've also tried some of the suggestions in this thread as well to no result Link to comment Share on other sites More sharing options...
Terrier.8732 Posted September 21, 2021 Share Posted September 21, 2021 Same issue here. Link to comment Share on other sites More sharing options...
Crymsyn.5037 Posted September 21, 2021 Author Share Posted September 21, 2021 I suppose its a waiting game for now we'll see how the update for dx11 works if it doesn't well I'm sure they'll do something I chose a REAL good time this morning to settle on a class finally. Link to comment Share on other sites More sharing options...
Kantharr.2308 Posted September 21, 2021 Share Posted September 21, 2021 I'm also having this issue. If ANet dev sees this then this is what I'm seeing when I look in the Windows Event Viewer Logs (this is the first thing I look into for issues since I do programming for a living): Faulting application name: Gw2Setup-64.tmp, version: 1.0.0.1, time stamp: 0x6148ce69 Faulting module name: Gw2Setup-64.tmp, version: 1.0.0.1, time stamp: 0x6148ce69 Exception code: 0xc0000409 Fault offset: 0x00000000002d891d Faulting process id: 0x2e50 Faulting application start time: 0x01d7af31aa7b8281 Faulting application path: D:\Guild Wars 2\Gw2Setup-64.tmp Faulting module path: D:\Guild Wars 2\Gw2Setup-64.tmp Report Id: dfc13cf8-2d15-45a7-9c5c-71d0de42e71b Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
Crymsyn.5037 Posted September 21, 2021 Author Share Posted September 21, 2021 Yeah mine still isn't working I may uninstall for now and wait for it to get fixed. Its a shame too as I finally decided on a class and got it up to 10 this morning. Link to comment Share on other sites More sharing options...
Terrier.8732 Posted September 22, 2021 Share Posted September 22, 2021 OK, I had my .exe file forced to use a particular port. After I removed that suffix, the game started normally. Link to comment Share on other sites More sharing options...
draxynnic.3719 Posted September 22, 2021 Share Posted September 22, 2021 7 minutes ago, Terrier.8732 said: OK, I had my .exe file forced to use a particular port. After I removed that suffix, the game started normally. Any chance you can provide a quick guide for the people who are having a similar problem but who never messed around with the ports themselves? Link to comment Share on other sites More sharing options...
Kantharr.2308 Posted September 22, 2021 Share Posted September 22, 2021 22 minutes ago, Terrier.8732 said: OK, I had my .exe file forced to use a particular port. After I removed that suffix, the game started normally. What port did you have it forced to use? Could you give us some steps on how to do that? Link to comment Share on other sites More sharing options...
Fianan.5127 Posted September 22, 2021 Share Posted September 22, 2021 Same issue here.... watching to see if the steps get posted to try a fix! Link to comment Share on other sites More sharing options...
AmberBeads.6481 Posted September 22, 2021 Share Posted September 22, 2021 I'm having the same problem here.... Download screen pops up, doesn't do anything, then closes. Tried rebooting, made sure there was enough room on the drive I had it installed, tried running a -repair with the same behavior. I'm at least glad to see I'm not the only one having the issue. Link to comment Share on other sites More sharing options...
draxynnic.3719 Posted September 22, 2021 Share Posted September 22, 2021 38 minutes ago, AmberBeads.6481 said: I'm having the same problem here.... Download screen pops up, doesn't do anything, then closes. Tried rebooting, made sure there was enough room on the drive I had it installed, tried running a -repair with the same behavior. I'm at least glad to see I'm not the only one having the issue. Yeah, seems to be happening to multiple people, but also seems to be somewhat computer-specific: I have one computer which is having the problem, the other is running fine. Unfortunately, the latter is the 2015 laptop which often has long load times in transitions (although it's actually been doing okay today...) along with other issues. Uninstalling and reinstalling doesn't help, so don't try that. Deleting the local.dat file in %appdata%/Guild Wars 2 will make it download that file (or 15MB worth of it), and then it will close. Link to comment Share on other sites More sharing options...
Crymsyn.5037 Posted September 22, 2021 Author Share Posted September 22, 2021 So basically its just a waiting game until they find and fix whatever went wrong? I don't have another pc I can use sadly so means I'll likely be waiting. Link to comment Share on other sites More sharing options...
draxynnic.3719 Posted September 22, 2021 Share Posted September 22, 2021 39 minutes ago, Crymsyn.5037 said: So basically its just a waiting game until they find and fix whatever went wrong? I don't have another pc I can use sadly so means I'll likely be waiting. @Terrier.8732 found a fix, but it might be specific to their machine - I haven't been messing around with ports on my machine and with the time I've been able to allocate to troubleshooting myself (busy week, can't afford to spend hours trying solutions that might not work), I haven't been able to figure out how to do what they did myself. Link to comment Share on other sites More sharing options...
Crymsyn.5037 Posted September 22, 2021 Author Share Posted September 22, 2021 To be honest I would rather uninstall it and play something else than mess around with ports and things like that. This pc was a bit too pricey (Alienware I bought with stimulus) for me to mess around with things I know nothing about ha ha. Link to comment Share on other sites More sharing options...
draxynnic.3719 Posted September 22, 2021 Share Posted September 22, 2021 32 minutes ago, Crymsyn.5037 said: To be honest I would rather uninstall it and play something else than mess around with ports and things like that. This pc was a bit too pricey (Alienware I bought with stimulus) for me to mess around with things I know nothing about ha ha. From another thread, it appears to be a Trend antivirus problem. Put the folder you have GW2 in onto the exemption list, and it works. 3 Link to comment Share on other sites More sharing options...
Minjin.8259 Posted September 22, 2021 Share Posted September 22, 2021 I managed to get on earlier this afternoon, and now I can't again. I tried 5 hours ago and still can't. Link to comment Share on other sites More sharing options...
Crymsyn.5037 Posted September 22, 2021 Author Share Posted September 22, 2021 (edited) Its strange it only happened today I do have trend but worked with it this morning I'll try that though! It worked! It is weird it didn't start till today though. Edited September 22, 2021 by Crymsyn.5037 Link to comment Share on other sites More sharing options...
StormSpot.4162 Posted September 22, 2021 Share Posted September 22, 2021 (edited) Mine resolved by removing ArcDPS (d3d9.dll) from "Guild Wars 2\bin64" Folder. Problem : after login @ char select screen...when selecting a char to get in loading screen crashes game right away. *--> Crash <--* Exception: c0000005 Memory at address 00007ff6`48ed5a2d could not be written App: Gw2-64.exe Pid: 17120 BaseAddr: 00007FF6188A0000 ProgramId: 101 Build: 119984 When: 2021-09-22T05:18:32Z 2021-09-22T01:18:32-04:00 Uptime: 0 days 0:00:24 Flags: 0 DumpFile: Crash.dmp Solution : Stop game. Remove d3d9.dll (ArcDPS) from "Guild Wars 2\bin64" Folder. Start game again and work fine. Edited September 22, 2021 by StormSpot.4162 SOLVED 2 2 Link to comment Share on other sites More sharing options...
Toriella.1597 Posted September 22, 2021 Share Posted September 22, 2021 (edited) On 9/22/2021 at 1:36 PM, draxynnic.3719 said: From another thread, it appears to be a Trend antivirus problem. Put the folder you have GW2 in onto the exemption list, and it works. Yes; this worked for me. Thank you. ---- However, the next day I had the same problem, even though the folder is listed as an exemption in Trend Micro 😞 Edited September 23, 2021 by Toriella.1597 Update 1 Link to comment Share on other sites More sharing options...
AmberBeads.6481 Posted September 22, 2021 Share Posted September 22, 2021 (edited) I don't have Trend, I use F-Secure, but it was the same issue. I'm not a huge fan of adding programs that need files downloaded regularly to my exemption list, I wonder what caused that. I had already tried setting it to Gaming Mode (which usually takes care of most gaming-related issues) and still had the problem, but adding it as an exemption fixed it. Edited September 22, 2021 by AmberBeads.6481 clarity Link to comment Share on other sites More sharing options...
oldstevo.3286 Posted September 22, 2021 Share Posted September 22, 2021 4 hours ago, draxynnic.3719 said: From another thread, it appears to be a Trend antivirus problem. Put the folder you have GW2 in onto the exemption list, and it works. This fixed it for me. Put the folder in the exclusion list in Trend and game now runs Link to comment Share on other sites More sharing options...
draxynnic.3719 Posted September 22, 2021 Share Posted September 22, 2021 1 hour ago, AmberBeads.6481 said: I don't have Trend, I use F-Secure, but it was the same issue. I'm not a huge fan of adding programs that need files downloaded regularly to my exemption list, I wonder what caused that. I had already tried setting it to Gaming Mode (which usually takes care of most gaming-related issues) and still had the problem, but adding it as an exemption fixed it. Yeah. Hopefully ArenaNet will sort it out with the antivirus companies and we'll be able to undo it. Mind you, I've been having issues with my GW2 install needing to be repaired on a regular basis for a while, so I'll be keeping an eye on that myself: if that stops and then starts up again when I take GW2 off the exemption list, that might well be another case of Trend interfering. Link to comment Share on other sites More sharing options...
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