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(Resolved) Known Issue with World Restructuring Beta Event


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23 hours ago, Rubi Bayer.8493 said:

We are still investigating why some of you are affected, but in the meantime we know you're in a frustrating situation. We want to remedy that for you as soon as possible, so we're going to do something a little unconventional. If you are still affected by this, please let me know the region (NA or EU) and team name you should be assigned to, and we will manually correct it.

Please log in first to confirm that you are still affected, as we have corrected this for quite a few people already.
 
Once you've been moved I'll drop a react on your post. After I do, relog or change maps and you should be where you're supposed to be. If you have a support ticket open, please close it once you have confirmed that your issue is corrected.

Region: NA

Home server: Isle of Jantheir 

Account: Chussyslayer.6782 

Current Team: Stonefall 

Expected Team: Titan's Staircase

Selected WvW Guild: The charr empire [GRIM]

Edited by Chussyslayer.6782
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8 minutes ago, Chaba.5410 said:

Someone buy Rubi a pizza or something for working this Sunday.

Extremely important to note that I am working alongside one of my Incredibly Cool colleagues, who has been partnering with me on this all weekend to get you sorted out, so massive credit to that person too. 

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Hi I posted for my alt account to be moved to the correct server and instead got my main moved to the wrong team. (main is this gw2 login account im posting from)
So I now have both that need to be fixed.

Account Name: Slip.1872 (alt account)
Guild Represented for WvW: Battletoads [bTd]
Region: NA
Current Team: Seven Pines
Expected Team: Stonefall

Account Name: SamTheMan.4053 (main account)
Guild Represented for WvW: Ten Year Gvg Vets [DGEN]
Region: NA
Current Team: Seven Pines
Expected Team: Titan's Staircase (need to be back here)

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3 minutes ago, SamTheMan.4053 said:

Hi I posted for my alt account to be moved to the correct server and instead got my main moved to the wrong team. (main is this gw2 login account im posting from)
So I now have both that need to be fixed.

Account Name: Slip.1872 (alt account)
Guild Represented for WvW: Battletoads [bTd]
Region: NA
Current Team: Seven Pines
Expected Team: Stonefall

Account Name: SamTheMan.4053 (main account)
Guild Represented for WvW: Ten Year Gvg Vets [DGEN]
Region: NA
Current Team: Seven Pines
Expected Team: Titan's Staircase (need to be back here)

Sorry about the confusion on that. We've moved the main back to where it needs to go.  For the alt account, we do need accounts to post on their own behalf with the request, so please make a separate post with the Slip account. Thank you!

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