Srgzombie.4951 Posted January 24, 2018 Share Posted January 24, 2018 My past experiences with the support team have been fairly quick, but I 've made a ticket for an e-mail change about 4 days ago and still didn't get any answer, has the support team changed ticket priority or has my ticket been skipped? E-mail changes should be fairly easy and quick. I just want to know how long it has been for other people. Link to comment Share on other sites More sharing options...
mercury ranique.2170 Posted January 24, 2018 Share Posted January 24, 2018 I dont have any experience . But also remember to check if you got an initial confirmation ofnthe ticket and if the reply didn't go into some spamfilter. Link to comment Share on other sites More sharing options...
Srgzombie.4951 Posted January 24, 2018 Author Share Posted January 24, 2018 I only got the initial confirmation e-mail, and have checked in the support page if I had any replies there but nothing for now, I though that maybe by asking on the forums someone from the team would see, maybe that will help getting it solved a bit faster, since making other tickets would only make it worse Link to comment Share on other sites More sharing options...
Robban.1256 Posted January 26, 2018 Share Posted January 26, 2018 It did took 3-4 days for me Link to comment Share on other sites More sharing options...
Illconceived Was Na.9781 Posted January 27, 2018 Share Posted January 27, 2018 Last time I asked about it, they said they can do it as soon as they get the ticket queued up and if I've provided all the necessary details. However, how quickly that happens depends on many factors. It should happen within 3 days, except if something goes wrong. Link to comment Share on other sites More sharing options...
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