Heibi.4251 Posted March 27, 2021 Share Posted March 27, 2021 I just received the "screenshot folder is full" message.". I moved everything out of the folder and it still won't let me take any screenshots. Any ideas? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 27, 2021 Share Posted March 27, 2021 Here's a result using the 'Search' feature; you may find more:https://en-forum.guildwars2.com/discussion/comment/1314868/#Comment_1314868 Link to comment Share on other sites More sharing options...
Heibi.4251 Posted March 27, 2021 Author Share Posted March 27, 2021 I don't use Yolomouse. Thanks though. Link to comment Share on other sites More sharing options...
Linken.6345 Posted March 27, 2021 Share Posted March 27, 2021 @Heibi.4251 said:I don't use Yolomouse. Thanks though.Maybe read the whole thread? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 27, 2021 Share Posted March 27, 2021 More from the 'Search' feature:https://en-forum.guildwars2.com/discussion/comment/124143/#Comment_124143https://en-forum.guildwars2.com/discussion/50954/cant-take-screenshots-says-folder-is-full-when-not Link to comment Share on other sites More sharing options...
Demonhead.7584 Posted March 27, 2021 Share Posted March 27, 2021 (edited) [Please remove my reply/post. Answer no longer valid for this forum/community.] Edited yesterday at 04:23 AM by Demonhead.7584 Link to comment Share on other sites More sharing options...
Heibi.4251 Posted March 27, 2021 Author Share Posted March 27, 2021 So I'm not the only one this is happening to Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted March 27, 2021 Share Posted March 27, 2021 I had this happen in the past. The solution was to add the YoloMouse installation folder to my antivirus's list of exceptions (my GW2 game folder was already added).I imagine other addons might cause the same issue, so adding those as well could solve the problem for you. Link to comment Share on other sites More sharing options...
Demonhead.7584 Posted March 27, 2021 Share Posted March 27, 2021 (edited) [Please remove my reply/post. Answer no longer valid for this forum/community.] Edited yesterday at 04:23 AM by Demonhead.7584 Link to comment Share on other sites More sharing options...
Aenaos.8160 Posted March 27, 2021 Share Posted March 27, 2021 Same.Not running any add ons. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted March 27, 2021 Share Posted March 27, 2021 @"Demonhead.7584" said:I'm not running any other add-ons to GW2, so I'm not sure what's causing the issue.Have you added the GW2 installation folder to your antivirus's list of exceptions?Have you installed GW2 in a separate Games folder outside of Windows' Program Files?What's the YoloMouse thing? https://dragonrisegames.com/yolomouse/about Link to comment Share on other sites More sharing options...
Alex.2834 Posted March 28, 2021 Share Posted March 28, 2021 Avast seemed to be causing the issue on my end. I just had to go to my Avast Antivirus, then I went to Settings, then I went to Blocked & Allowed Apps, and then I added GW2 to the "List of all allowed apps." 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 28, 2021 Share Posted March 28, 2021 Huh. Avast stopped me from logging in, as I had to give permission to change 'Third-party Software - Read Me' folder in GW2 folder, today. And yet, the last change to that folder was 2 days ago.Very odd. Link to comment Share on other sites More sharing options...
MadKakerlaken.7846 Posted March 28, 2021 Share Posted March 28, 2021 Hi guys,two days ago I had that issue with screenshot folder being "too full" and had to allow GW2 on Avast. Everything worked out fine until today - when starting the game, the usual Windows message about admin privileges pops out. I could start the log-in screen afterwards, but... the Heart of Thorns log in screen shows with a pop-up window sayying: "You do not have sufficient privileges to patch the file at this location. Please log in as an administrator and try again.". I only have one account on this device and yes, I tried running it as admin, but the problem still appears. EDIT: Ok, so I moved the GW2 folder from Program FIles - and it worked. BUT! avast stepped in once again saying, that GW2.exe wants to change/delete the THIRDPARTYSOFTWARE readme file. Link to comment Share on other sites More sharing options...
Demonhead.7584 Posted March 28, 2021 Share Posted March 28, 2021 (edited) [Please remove my reply/post. Answer no longer valid for this forum/community.] Edited yesterday at 04:23 AM by Demonhead.7584 Link to comment Share on other sites More sharing options...
Demonhead.7584 Posted March 28, 2021 Share Posted March 28, 2021 (edited) [Please remove my reply/post. Answer no longer valid for this forum/community.] Edited yesterday at 04:23 AM by Demonhead.7584 Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted March 28, 2021 Share Posted March 28, 2021 @Demonhead.7584 said:Have you installed GW2 in a separate Games folder outside of Windows' Program Files?NopeThen that might be the source of your problem. Never install anything that isn't system-related in there.To avoid something like this from happening again, create your own Games folder outside of Program Files, preferably on a separate partition, and move the GW2 installation folder there. Don't forget to delete the Local.dat after you moved the files, and also delete the GW2 temp folders from the Temp directory. Link to comment Share on other sites More sharing options...
Demonhead.7584 Posted March 28, 2021 Share Posted March 28, 2021 (edited) [Please remove my reply/post. Answer no longer valid for this forum/community.] Edited yesterday at 04:23 AM by Demonhead.7584 Link to comment Share on other sites More sharing options...
Illumine Sparkler.6019 Posted March 28, 2021 Share Posted March 28, 2021 i had this problem, also went into antivirus and readded it as an exception, didnt even need to reopen the game and it was working instantly. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted March 28, 2021 Share Posted March 28, 2021 @Demonhead.7584 said:This wasn't the issue at all, I've posted the issue + solution above.I read it before responding, and I am still recommending you follow my advice to avoid future issues. Link to comment Share on other sites More sharing options...
Heibi.4251 Posted March 28, 2021 Author Share Posted March 28, 2021 I'm still getting this screen shot is full message. Working with ANET but nothing has worked. I have GW2 set as an exception through my anti-virus and I have no screenshots in the folder at all. Link to comment Share on other sites More sharing options...
Demonhead.7584 Posted March 29, 2021 Share Posted March 29, 2021 (edited) [Please remove my reply/post. Answer no longer valid for this forum/community.] Edited yesterday at 04:23 AM by Demonhead.7584 Link to comment Share on other sites More sharing options...
Heibi.4251 Posted March 30, 2021 Author Share Posted March 30, 2021 Somehow the problem resolved itself. No idea why it stopped working and now works again. Link to comment Share on other sites More sharing options...
Smeerlap.2698 Posted March 30, 2021 Share Posted March 30, 2021 There is a screenshot folder in the DOCUMENTS folder also (WIN10) - that's the one that is in use - so probably the one you should copy or clean out.C:\Users\PLAYER\Documents\Guild Wars 2\Screens Link to comment Share on other sites More sharing options...
Smeerlap.2698 Posted March 30, 2021 Share Posted March 30, 2021 @"Heibi.4251" said:I just received the "screenshot folder is full" message.". I moved everything out of the folder and it still won't let me take any screenshots. Any ideas?There is a screenshot folder in the DOCUMENTS folder also (WIN10) - that's the one that is in use - so probably the one you should copy or clean out.C:\Users\PLAYER\Documents\Guild Wars 2\Screens Link to comment Share on other sites More sharing options...
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