Sleepwalker.1398 Posted February 23, 2023 Share Posted February 23, 2023 I have an alt account which i just log in once in a while on another server. Recently i saw a post in this forum about a guild recruiting and wanted to message them from that account name as the guild was from that same server as the account. I can't even remember what i posted with that account but it shows i have 2 posts. I think those posts were when we had the old forum so once we moved to this new forum, i didn't post anything. To my surprise i log in and find the forum account is banned. No idea why. My game account is fine. So logged a ticket to support and they replied quickly saying i'll need to contact community@guildwars2.com or forum or forums@guildwars2.com I emailed community more that a week and bit ago, got a new support ticket auto reply and no correspondence since. I emailed forums and nothing from there. So i need to ask Anet if someone actually monitors those mailboxes? Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted February 23, 2023 Share Posted February 23, 2023 (edited) I sent an e-mail 1.5 years ago about my alt's forum account and have not received a response to date. Edited February 23, 2023 by Ashantara.8731 3 1 Link to comment Share on other sites More sharing options...
Linken.6345 Posted February 23, 2023 Share Posted February 23, 2023 You are only allowed to post on 1 account on the forum even if you own more. Link to comment Share on other sites More sharing options...
TheQuickFox.3826 Posted February 23, 2023 Share Posted February 23, 2023 Discussing actions of Guild Wars 2 forum admins and moderators are better done outside of the GW2 forums, according to ArenaNet forum policies: Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted February 23, 2023 Share Posted February 23, 2023 12 hours ago, Sleepwalker.1398 said: I emailed community more that a week and bit ago, got a new support ticket auto reply and no correspondence since. You can update that ticket and ask for it to be escalated to a Senior Team Member. Good luck. Link to comment Share on other sites More sharing options...
Sleepwalker.1398 Posted February 26, 2023 Author Share Posted February 26, 2023 On 2/24/2023 at 10:19 AM, Inculpatus cedo.9234 said: You can update that ticket and ask for it to be escalated to a Senior Team Member. Good luck. No one's looked at the ticket to begin with. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted February 26, 2023 Share Posted February 26, 2023 All the more reason to update it. Though, there's been no forum/community ticket responses since Gaile left, if posts on the forum are any indication. 🤷♀️ Link to comment Share on other sites More sharing options...
TheQuickFox.3826 Posted February 27, 2023 Share Posted February 27, 2023 21 hours ago, Inculpatus cedo.9234 said: All the more reason to update it. Though, there's been no forum/community ticket responses since Gaile left, if posts on the forum are any indication. 🤷♀️ The forum need more Gailes. Link to comment Share on other sites More sharing options...
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