Gehenna.3625 Posted July 16 Share Posted July 16 1 minute ago, Parasite.5389 said: Thanks for that. It didn't even occur to me that it could be a bug. 3 Link to comment Share on other sites More sharing options...
Skullmarked.8705 Posted July 16 Share Posted July 16 Will there be any gems credited back to accounts that bulk spent on key's for those that submitted tickets or bug reports? I'd hate to see this become a "buyer beware" situation, and hope a thought out decision can be made 1 Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted July 16 ArenaNet Staff Share Posted July 16 This is resolved! You should see all purchasing options for keys in the BLTC now. 2 hours ago, Skullmarked.8705 said: For those of us that purchased keys in bulk not knowing it was a bug, will we be compensated in some way? I mean, this is a big deal especially for super rare items and skin in the BL chests. I feel having this be a "buyer beware" situation would be distasteful. Of course! Our Customer Support team is ready to help you with that, please reach out to them at https://help.guildwars2.com/hc/requests/new (cc @Drako.8295) 1 Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted July 16 ArenaNet Staff Share Posted July 16 Just confirming over here too that this issue is fixed! You should see all purchasing options now. 1 1 Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted July 16 ArenaNet Staff Share Posted July 16 This issue is fixed: Link to comment Share on other sites More sharing options...
Skullmarked.8705 Posted July 16 Share Posted July 16 (edited) Thank you Rubi! I have submitted one. I hope on your end this can get fixed soon. Good luck to you guys! Edited July 16 by Skullmarked.8705 Link to comment Share on other sites More sharing options...
Gehenna.3625 Posted July 16 Share Posted July 16 17 minutes ago, Rubi Bayer.8493 said: Just confirming over here too that this issue is fixed! You should see all purchasing options now. Ah thx!! 1 Link to comment Share on other sites More sharing options...
raykor.6723 Posted July 17 Share Posted July 17 Nope. Not entirely fixed. Prior to yesterday's patch, the Seven Reapers Legguards skin was at the bottom of the third tab (the 45 statuettes tab). I was waiting for it to move to the fourth tab and be a little cheaper before buying it. This skin should now be at the top of the fourth tab. It is missing. And no, it is not anywhere on any tab. And yes, I triple checked the account wardrobe vault, I absolutely do NOT have this skin unlocked. 1 Link to comment Share on other sites More sharing options...
BurgHammer.4235 Posted July 18 Share Posted July 18 2 hours ago, raykor.6723 said: Nope. Not entirely fixed. Prior to yesterday's patch, the Seven Reapers Legguards skin was at the bottom of the third tab (the 45 statuettes tab). I was waiting for it to move to the fourth tab and be a little cheaper before buying it. This skin should now be at the top of the fourth tab. It is missing. And no, it is not anywhere on any tab. And yes, I triple checked the account wardrobe vault, I absolutely do NOT have this skin unlocked. Same. Went to check for them earlier tonight, and they're neither listed nor unlocked. Link to comment Share on other sites More sharing options...
Harmenu.5367 Posted July 18 Share Posted July 18 yup got same problem i dont see legguards at all and dont have them unlocked Link to comment Share on other sites More sharing options...
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