Hemi.5267 Posted Tuesday at 04:11 PM Share Posted Tuesday at 04:11 PM Hello, I bought the Janthir Wilds Drop thing, which had the Janthir Wilds Expedition Contract in it. The Gem store is offering another and I can buy it. Is this one different from the one in the drop? It also looks different. Link to comment Share on other sites More sharing options...
BoAKaN.6052 Posted Tuesday at 04:29 PM Share Posted Tuesday at 04:29 PM I would assume it's the same thing, because I was also wondering the same as you. I'd wait for clarification before you buy it. Otherwise you may have to send a support ticket for a refund if it doesn't let you consume it. Hopefully it's just an overlooked bug. Link to comment Share on other sites More sharing options...
Aja.3907 Posted Tuesday at 04:52 PM Share Posted Tuesday at 04:52 PM Bought it and get a "You already have that content unlocked" popup when trying to consume it 1 2 1 Link to comment Share on other sites More sharing options...
Farohna.6247 Posted Tuesday at 04:57 PM Share Posted Tuesday at 04:57 PM Same thing happened with the EoD contract. I have the option to buy them, I assume so you could gift them(?), but already have them unlocked in my home instance. There is no difference, it's just one contract. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted Tuesday at 06:14 PM Share Posted Tuesday at 06:14 PM 1 hour ago, Aja.3907 said: Bought it and get a "You already have that content unlocked" popup when trying to consume it You should contact Support about this. 1 1 Link to comment Share on other sites More sharing options...
Foxypuff.2596 Posted Tuesday at 10:09 PM Share Posted Tuesday at 10:09 PM Apparently it's currently not accounting for if you've already got it from the supply drop. I can see it in the gem store as well despite having gotten it from said supply drop. Also it can't be gifted. 2 Link to comment Share on other sites More sharing options...
Astralporing.1957 Posted Tuesday at 10:17 PM Share Posted Tuesday at 10:17 PM There was a similar issue with EoD contract. Anet recognized it then as an error. The issue is still there. If you bought a duplicate you should mail support and ask for a refund. 1 Link to comment Share on other sites More sharing options...
Maryth.9372 Posted Tuesday at 10:24 PM Share Posted Tuesday at 10:24 PM I would LOVE to be able to buy two of those to be able to choose multiple options because I have more than one contract. Hey ANET!!! How about you let us buy multiples!!! I would buy more of the living world ones as well so I wouldn't have to keep selecting other maps. I'm HAPPY to give you my gems if you'd make this a thing! 1 1 Link to comment Share on other sites More sharing options...
Jonesi Blitz.5263 Posted yesterday at 12:23 AM Share Posted yesterday at 12:23 AM Yeah anet tends to have this problem with several items in the gem store. A great quality of life fix they could make would be to go through the entire gem store items, and set a consistent pattern on items like this where the account can not have another. Bank tabs, character slots, so on. There are some limitations based on the item sometimes, and it will either not show up for your account in the gem store, or it will be excluded from a pack of items with reduced price. However it is not consistent. If they could come up with a consistent pattern, and then force it to be followed on any future items they would save a lot of customer support issues i'd imagine. Seen this same thread multiple places today, here, reddit, discord. Can only imagine how many folks bugged support already. Link to comment Share on other sites More sharing options...
Jack the lycan.6810 Posted yesterday at 01:14 AM Share Posted yesterday at 01:14 AM So I have an Janthir Wilds Expedition Contract board in my home instance, just today the Gem-store added another Janthir Wilds Expedition Contract board insisting that I can "purchase one more for this account" but I already own it? (obtained via the expansion deluxe edition) are these the same thing? If I were to buy another board, all I'd be doing is losing another thousand gems correct? I can't add a second Janthir Syntri expedition to the board right? Answers would be greatly appreciated. 1 Link to comment Share on other sites More sharing options...
Sugar Min.5834 Posted yesterday at 01:38 AM Share Posted yesterday at 01:38 AM (edited) You can't have two of the same contract. Don't buy for now if you already bought the Deluxe xpax that comes with one. Ask for a refund. Someone reported this in Reddit. Another of the many many bugs 😒 Edited yesterday at 01:46 AM by Sugar Min.5834 Link to comment Share on other sites More sharing options...
Sugar Min.5834 Posted yesterday at 01:42 AM Share Posted yesterday at 01:42 AM (edited) And there is no visual QoL added to the existing board too. Used to have flowers, poster, and a parrot added for previous contracts bought. Now they can't be bothered about anything. Not buying anymore contracts. Sick of buying half baked products. Edited yesterday at 01:49 AM by Sugar Min.5834 Link to comment Share on other sites More sharing options...
Jack the lycan.6810 Posted yesterday at 01:46 AM Share Posted yesterday at 01:46 AM 4 minutes ago, Sugar Min.5834 said: And there is no visual QoL added to the existing board too. Used to have flowers, poster, and a parrot added for previous contracts bought. Now they can't be bothered about anything. Not buying anymore contracts. 8 minutes ago, Sugar Min.5834 said: You can't have two of the same contract. Don't buy for now, if you already bought the Deluxe xpax that comes with one. Ask for a refund. Someone reported this in Reddit. Another of the many many bugs 😒 PWeh.. Thank you buddy, you saved my gems! What a stupid """bug""" that happens to benefit Arena net.. Link to comment Share on other sites More sharing options...
RatTailJack.2785 Posted yesterday at 02:33 AM Share Posted yesterday at 02:33 AM Ya.... I should have checked the forums first.... Bought itand didn't realize I already had it, thought maybe I missed one... and nope can't use it. Account bound, can't even gift it away now. And for some reason I am unable to login to submit a ticket on the ticket page now too. Link to comment Share on other sites More sharing options...
bluebullet.4195 Posted yesterday at 11:17 AM Share Posted yesterday at 11:17 AM same here cant login to support, cant submit a ticket Link to comment Share on other sites More sharing options...
Administrators Joie.6084 Posted yesterday at 02:49 PM Administrators Share Posted yesterday at 02:49 PM Hi all, Only one Janthir Wilds Expedition Contract can be applied to your account. There is an unfortunate limitation on our ability to hide these Contracts if you acquired them through a Supply Drop, which is why they're visible to players who already have one from there. If you already have one from the Supply Drop and purchased the standalone Contract, please contact Support and they can help you. Apologies for the confusion! 3 1 Link to comment Share on other sites More sharing options...
Schimmi.6872 Posted yesterday at 03:54 PM Share Posted yesterday at 03:54 PM 4 hours ago, bluebullet.4195 said: same here cant login to support, cant submit a ticket If you can't log in, you can also contact the support via mail - support@arena.net See https://help.guildwars2.com/hc/en-us/articles/201862918-Trouble-Logging-In Link to comment Share on other sites More sharing options...
Khayoss.7621 Posted 16 hours ago Share Posted 16 hours ago What issue should we pick for help from Support for this "limitation"? Link to comment Share on other sites More sharing options...
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