"This APP can't run on your PC"

[Chaba.5410]

Nothing obvious in that log file.

Have you run any graphics driver updates lately at all?

Also try a different installation location like Ashantara suggests.

[Healix.5819]

1 hour ago, Leo.8971 said:

(but every time I run the original .exe from the website after changing its name to gw2 or gw2-64 the launcher pops up for a second then crashes/closes)

GW2 closing immediately after launching is commonly caused by anti-virus blocking it, notably Trend Micro.

What the website offers is a very old version. Here's the latest version of Gw2-64.exe direct from the patch server:
http://assetcdn.101.arenanetworks.com/program/101/1/0/3158842

[Leo.8971]

6 hours ago, Ashantara.8731 said:

What is your installation location? If it is under C:\Program Files\, install it elsewhere (examples: C:\Games\Guils Wars2, or different partition like D:\Guild Wars 2\ ).

The installation location is a newly created folder on desktop; I tried installing the game from elsewhere too but I always get the same problem

6 hours ago, Chaba.5410 said:

Nothing obvious in that log file.

Have you run any graphics driver updates lately at all?

Also try a different installation location like Ashantara suggests.

No, no new updates lately. My pc is 10yrs "old" but I've been playing gw2 the past month with no issues related to log in/download/update

6 hours ago, Healix.5819 said:

GW2 closing immediately after launching is commonly caused by anti-virus blocking it, notably Trend Micro.

What the website offers is a very old version. Here's the latest version of Gw2-64.exe direct from the patch server:
http://assetcdn.101.arenanetworks.com/program/101/1/0/3158842

I have no antivirus running on my pc atm; the firewall is deactivated; my OS is windows 10 pro and I dont know if windows defender is blocking the game (or how to know that);

also I can't open the link you provided me using chrome

[Healix.5819]

5 hours ago, Leo.8971 said:

also I can't open the link you provided me using chrome

Try http://assetcdn.101.arenanetworks.com/latest64/101. It should be a single line of numbers. If you also can't access it, your DNS is likely outdated, so clear it (open cmd and enter: ipconfig /flushdns), and if that doesn't work, change providers.

6 hours ago, Leo.8971 said:

I dont know if windows defender is blocking the game (or how to know that)

To see its activity, open Windows Security (search start for defender) > Virus & threat protection > Protection history.

[Leo.8971]

2 hours ago, Healix.5819 said:

Try http://assetcdn.101.arenanetworks.com/latest64/101. It should be a single line of numbers. 

this is the number I see: 151561 3158842 39720112 3158837 18788
* after clearing the dns

Edited September 24, 2023 by Leo.8971

[Ashantara.8731]

11 hours ago, Leo.8971 said:

The installation location is a newly created folder on desktop

Just a quick side note: that is generally a bad idea. You don't install complex applications like games on the Desktop (or programs in general).

[Mystflower.7319]

Not sure if this will be helpful, but have you tried following these steps?

 

Quote

Repair Instructions for Windows®

Follow these steps if you are running the game on a Windows operating system: Locate your Gw2.exe file. Right-click on the file and select Create shortcut. Rename this new shortcut to Guild Wars 2 Repair. Right-click on Guild Wars 2 Repair and select Properties. Locate the Target line and add –repair to the end. (Example: "C:\Games\Guild Wars 2\gw2.exe" -repair) Click OK. Now double-click the Guild Wars 2 Repair shortcut. This will begin repairing your game client automatically. The game will then launch when it is complete. NOTE: Keep in mind that the verification and repair process will run each time you double-click the Guild Wars 2 Repair shortcut; if you would like to play the game without repairing the archive, double-click on Gw2.exe or another shortcut without the -repair command in the 'Target' line.

Source: https://help.guildwars2.com/hc/en-us/articles/201863008-Repairing-the-Game-Client

[noproxy.3926]

On 9/23/2023 at 10:11 AM, Healix.5819 said:

GW2 closing immediately after launching is commonly caused by anti-virus blocking it, notably Trend Micro.

What the website offers is a very old version. Here's the latest version of Gw2-64.exe direct from the patch server:
http://assetcdn.101.arenanetworks.com/program/101/1/0/3158842

This worked for me today!

[Lussiel.7915]

On 9/23/2017 at 5:31 AM, Healix.5819 said:

It's a Windows error that means the executable is invalid. GW2 likely failed to update itself, so there should be a ~30 MB Gw2.tmp or Gw2.### file in your GW2 folder that you can rename back to Gw2.exe. Alternatively, download Gw2Setup.exe, rename it to Gw2.exe and put it back.

In 2024 this helped me! Thank you, friend!!!