Hilirith.1073 Posted June 26, 2018 Share Posted June 26, 2018 Hi,Sometimes when I start the game nothing appears on my desktop, I keep seeing it as if I didn't start the game but I can hear the ingame music and I can't click on anything anymore... The only way to close it at this point is to restart the pc or switch user and this can only be done by pressing Ctrl+Alt+Delete and then from the blue screen I can switch user. Even if I try to close it from task manager I still can't because I can't click on anything...I hoped this would be fixed by the new patch but the problem is still here.Does anyone know how to solve this issue?Sorry if this was addressed in the past but I couldn't find anything helpful with the search function on the forum. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 26, 2018 Share Posted June 26, 2018 Do you use any overlay programs, such as Discord? If so, try disabling them.Good luck. Link to comment Share on other sites More sharing options...
Hilirith.1073 Posted June 26, 2018 Author Share Posted June 26, 2018 @Inculpatus cedo.9234 said:Do you use any overlay programs, such as Discord? If so, try disabling them.Good luck.No... nothing else is running usually. Thanks for your reply :) Link to comment Share on other sites More sharing options...
Jhule.7230 Posted June 26, 2018 Share Posted June 26, 2018 @Hilirith.1073 said:Hi,Sometimes when I start the game nothing appears on my desktop, I keep seeing it as if I didn't start the game but I can hear the ingame music and I can't click on anything anymore... The only way to close it at this point is to restart the pc or switch user and this can only be done by pressing Ctrl+Alt+Delete and then from the blue screen I can switch user. Even if I try to close it from task manager I still can't because I can't click on anything...I hoped this would be fixed by the new patch but the problem is still here.Does anyone know how to solve this issue?Sorry if this was addressed in the past but I couldn't find anything helpful with the search function on the forum.If you have a login setup from the GW2 icon using a command line for -nopatchui and two step authentication on the account you will need to log into the client using the login ui normally and enter a new authentication number thats normally what stops the game from opening and stays on a black screen Link to comment Share on other sites More sharing options...
Hilirith.1073 Posted June 26, 2018 Author Share Posted June 26, 2018 @skillze.7689 said:If you have a login setup from the GW2 icon using a command line for -nopatchui and two step authentication on the account you will need to log into the client using the login ui normally and enter a new authentication number thats normally what stops the game from opening and stays on a black screen Thanks for the reply, I didn't change the login setup and I don't have the two step authentication for my account either. The screen doesn't go black, I see my desktop background but I can't click on anything, also, the mouse cursor changes to the one I have in the game menu. Link to comment Share on other sites More sharing options...
Magnuzone.8395 Posted June 26, 2018 Share Posted June 26, 2018 Fix your game. How hard can it be to install an update to a server? You can test it virtually before it launches. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 27, 2018 Share Posted June 27, 2018 @Hilirith.1073 said:@Inculpatus cedo.9234 said:Do you use any overlay programs, such as Discord? If so, try disabling them.Good luck.No... nothing else is running usually. Thanks for your reply :)You can try the Command Line Argument, -windowed (Instructions found in the Wiki accessed via the link above.)Good luck. Link to comment Share on other sites More sharing options...
TexZero.7910 Posted June 27, 2018 Share Posted June 27, 2018 If you're running Win 10 build 1803 then you'll want to1) Go to Settings2) Turn off Focus Assist3) Right click GW2 icon go to Properties4) Click the Compatibility Tab5) Check Disable Full Screen Optimization. Link to comment Share on other sites More sharing options...
Hilirith.1073 Posted June 27, 2018 Author Share Posted June 27, 2018 @TexZero.7910 said:If you're running Win 10 build 1803 then you'll want to1) Go to Settings2) Turn off Focus Assist3) Right click GW2 icon go to Properties4) Click the Compatibility Tab5) Check Disable Full Screen Optimization.Thank you very much :) I don't have Focus Assist but disabling the Full Screen Optimization seems to have done the job.I've logged in and out a few times to see what happens and everything was ok.Thanks again. Link to comment Share on other sites More sharing options...
OneFlame Wolf.6087 Posted August 1, 2020 Share Posted August 1, 2020 I'm having the same problem this guy is having. I open the game and nothing changes but the mouse icon, and I have to restart my computer to be able to do anything else. I don't have Focus Assist on, and I disabled the Full Screen Optimization, and now when I open the game, it's a black screen with the mouse icon and I still have to restart my computer. Link to comment Share on other sites More sharing options...
Broack.1825 Posted November 10, 2021 Share Posted November 10, 2021 I just got that problem now. It’s been long enough for this problem to reoccur again. Please help. Link to comment Share on other sites More sharing options...
zemiacsik.4590 Posted November 10, 2021 Share Posted November 10, 2021 I noticed that this also happend to me a few times too recently (after login and pressing "Play" button a black screen with a white cursor and a background music occurs). A note for you guys - you do not need to restart a whole pc, just open "Task Manager" (ctrl + alt + del) and then end a process of the game (right click on gw2.exe and "End task"). If the game overlays your task manager after opening it you need to set its "Options -> Always on top" to true (checked) - "Options" is in the top bar between "File" and "View" tabs. You can do this even after the game overlays it at first - do ctrl+alt+del, select task manager, then press "o" to open options and press enter to enable "Always on top" (it is first option). Link to comment Share on other sites More sharing options...
Silver.3095 Posted November 10, 2021 Share Posted November 10, 2021 I am having this same problem as well. how do I fix it? Link to comment Share on other sites More sharing options...
Funestis.8731 Posted November 10, 2021 Share Posted November 10, 2021 On 6/27/2018 at 3:44 AM, TexZero.7910 said: If you're running Win 10 build 1803 then you'll want to1) Go to Settings2) Turn off Focus Assist3) Right click GW2 icon go to Properties4) Click the Compatibility Tab5) Check Disable Full Screen Optimization. This procedure fix it for me. Link to comment Share on other sites More sharing options...
Blude.6812 Posted November 11, 2021 Share Posted November 11, 2021 (edited) It is an ANET issue because of the patch. And, as usual, Anet is demonstrating again that they have no respect for their customers! Other than a post acknowledging the problem they are missing in action and afk. Edited November 11, 2021 by Blude.6812 1 Link to comment Share on other sites More sharing options...
OutOfMyMind.9613 Posted November 11, 2021 Share Posted November 11, 2021 19 hours ago, zemiacsik.4590 said: ...A note for you guys - you do not need to restart a whole pc, just open "Task Manager" (ctrl + alt + del) and then end a process of the game (right click on gw2.exe and "End task").... Only problem with this is clicking doesn't work. The way to get around this is type "G" to highlight the GW2 process and then "Del" to delete it. At that point GW2 will close and everything will be responsive again. 1 Link to comment Share on other sites More sharing options...
OutOfMyMind.9613 Posted November 11, 2021 Share Posted November 11, 2021 1 hour ago, Blude.6812 said: It is an ANET issue because of the patch. And, as usual, Anet is demonstrating again that they have no respect for their customers! Other than a post acknowledging the problem they are missing in action and afk. Well over 24 hours ago now they said they had a fix, but they still haven't released it, so that makes it even worse. Link to comment Share on other sites More sharing options...
Samael The Destroyer.4328 Posted November 11, 2021 Share Posted November 11, 2021 I'm also having this issue but disabling full screen optimization didn't fix the issue Link to comment Share on other sites More sharing options...
Forum Moderator.3419 Posted November 11, 2021 Share Posted November 11, 2021 Hello Everyone, I'm locking this thread because it is over 3 years old. I'll link the current, up to date thread below should you wish to post in there. Regards. Link to comment Share on other sites More sharing options...
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