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Rubi Bayer.8493

ArenaNet Staff
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Everything posted by Rubi Bayer.8493

  1. Hello, I'm sorry this is so frustrating! We do have a fix coming in today, adding my earlier response here to make sure others who are experiencing this see it too! We'll have the fix live as soon as we can.
  2. Hey all, sorry this continues to be a frustration. I'm renewing my answer from earlier today to be sure that @Luniak.5092, @madmax.1983, and @Ferraro.6125 see it!
  3. I've got an update for you! I do not have an exact time right now, but we are working on getting a fix out for this today.
  4. There is! I do not have an exact time, but we are currently working to get a fix out today.
  5. Thanks for letting us know, I passed this on so people can look into it!
  6. Thank you all for flagging this, I've let people know so they can look into it!
  7. Hi, I am really sorry this is happening! We have reached out to Amazon and are working with them to get this solved.
  8. Bug Fixes: Fixed a server crash. Fixed an issue that caused Min-Ji to spend more time than anticipated at an emergency broadcast station, increasing the event's run time. Fixed an issue in the Mother of Stars story chapter that caused player progress to stall on the story step "Make a plan with Frode, Uenno, Zojja, and Mabon." Fixed an issue that caused the Sanctified Gloves Skin and Sanctified Boots Skin to appear sold out if one of the skins had already been purchased. Adjusted the health drained by the Spectral Agony condition protecting the Bastion of Strength key in the Tower of Secrets story chapter to feel less punishing to certain builds. Lowered the number of Kryptis turrets that must be destroyed to complete "Prepare for the Kryptis assault" events in the Bastion of Knowledge and Bastion of Strength and decreased their respawn time. Fixed an issue that prevented the Complete Meta-Event: The Jade Crisis objective in the Wizard's Vault from awarding completion. Fixed an issue that prevented enemies in the "Stop the angry dwarves from causing a panic" event from spawning if no players were present after the event started. Fixed an issue that caused the "Stop the angry dwarves from causing a panic" event to stall if no players were present when the event began. Fixed an issue that could prevent the "Find survivors in Garenhoff" event from starting as often as intended in Skywatch Archipelago. Fixed an issue that prevented the Cosmic Observatory Strike Mission from being available to all characters after unlocking it on a single character. Fixed an issue that could cause Refugee Coordinator Zaya to get stuck during an event chain if a player was not present. Fixed an issue that prevented players from obtaining the Relic of Mabon, Relic of Vass, and Relic of Cerus.
  9. Hi all, sorry about the frustration on this--we have a correction for this incoming in the next hotfix.
  10. I've got an update on this! We have a fix for this--it will come with a hotfix that we're preparing to ship in the next hour or so.
  11. I've got this in our known issues list and we are working on a fix for it.
  12. This one is on purpose! Sorry for the delayed notification . We've temporarily disabled it while we address an issue with it. I'll update as soon as we've got it up and running again.
  13. We have temporarily disabled the skyscale's Combat Launch Mastery to address an issue. We will re-enable this once the problem is corrected. Thank you for your patience.
  14. I can confirm it's not supposed to be horrible. 😄 That timing is not correct and we've got a fix coming for it today! Hang in there just a bit longer.
  15. We're aware that some people are still stuck on this, I'm sorry about that! We're working on another hotfix right now that will fix a number of issues, including this one. I'll keep an eye on this forum afterword to make sure it's actually behaving this time.
  16. The API has been re-enabled. We are working to add Relics and Wizard's Vault content to the API in future updates.
  17. Hello everyone, All of us on the Guild Wars 2 team want to say a huge and heartfelt thank you for making the launch of Guild Wars 2: Secrets of the Obscure such a success. We planned on having a lot of players in game on day one but you all went above our expectations—we had to spin up additional servers and crank out extra serial keys beyond our already-ambitious estimates to accommodate the influx. It was a huge thrill to enjoy the first impressions of so many people seeing the expansion for the first time. For the next few weeks, our focus is on continuing to listen to your feedback in and out of game and ensuring the stability of new content and features. We have shipped two hotfixes to address issues you have let us know about, another is planned for today, and we’ll be keeping an eye out for additional major issues through next week. After that, our plan* is shift focus to our polish and bug fixing builds scheduled for September 12 and 26. In the meantime, we’re continuing to closely monitor your feedback on all of the systems and content introduced in Guild Wars 2: Secrets of the Obscure. We’re tracking known issues here. As always, it’s a joy to get to share the world of Guild Wars 2 with you. *Note: plans can be disrupted by all sorts of things, up to and including acts of the Six. We’ll keep you updated if the plan changes!
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