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DX11 Crash Issue


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  • 1 month later...

Anyone else still struggling with it crashing right after the launcher? I haven't been able to get the game to run since -dx9 was disabled. Tried everything I could find out there and everything Support told me to do. They eventually hit me with "we're investigating" and to keep checking the website for more info. I haven't been able to play in weeks...

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  • 2 weeks later...
On 8/11/2023 at 5:13 PM, Yurop Ian.4873 said:

Anyone else still struggling with it crashing right after the launcher? I haven't been able to get the game to run since -dx9 was disabled. Tried everything I could find out there and everything Support told me to do. They eventually hit me with "we're investigating" and to keep checking the website for more info. I haven't been able to play in weeks...

You need to send a report ticket to the tech team, open a ticket and copy paste your crash error , your Dxdiag, and i would find and relevant error in event viewer under application and copy paste them also. It will help to know what your pc system is running on. Do you have anything like arcdps blish taco radial reshade etc. Open your gw2 folder and open debug copy and paste that in your report. Have you run a repair? https://help.guildwars2.com/hc/en-us/articles/201863008-Repairing-the-Game-Client

Remove all addons first and run the repair. If your system is older you may have issues with dx11

 

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