Ellishul.6130 Posted April 17, 2018 Share Posted April 17, 2018 Ok, so tonight I go to take some screencaps and the client tells me the folder is full. I empty the folder, but the message repeats itself. I close the client, delete the folder completely, refresh it, then restart the game. STILL, it gives me the same message, telling me the folder is FULL, though it clearly is not! So I restart my PC, checking to see if there are any updates (Windows 10). After it restarts, I run repair on the game client . . . once that's complete, I once again start the game, aaaaand no cigar. What gives?! My OneDrive is off, so that is not the issue either. I would really appreciate some advice. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted April 17, 2018 Share Posted April 17, 2018 Is this the folder you emptied? --> C:\Users\ [username] \Documents\Guild Wars 2\Screens\ Link to comment Share on other sites More sharing options...
Ellishul.6130 Posted April 17, 2018 Author Share Posted April 17, 2018 Yes it is. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted April 17, 2018 Share Posted April 17, 2018 Perhaps, check the properties of the folder?If you continue to have issue, you can contact the CS Team via the 'Support' link above/below.Good luck. Link to comment Share on other sites More sharing options...
Orangensaft.7139 Posted April 17, 2018 Share Posted April 17, 2018 you can also just rename the current full folder to something like ..."GW Screenshots 2"Then there should be a new folder being autocreated when you make a new screenshot Link to comment Share on other sites More sharing options...
ArmoredVehicle.2849 Posted April 17, 2018 Share Posted April 17, 2018 Can you create new files or folders in the screenshots folder? Sometimes a simple permission may block a game / other software from writing to a folder making it appear as "full". Link to comment Share on other sites More sharing options...
Timofan.6423 Posted April 20, 2018 Share Posted April 20, 2018 Yeah same for me can not create screens. I deleted all previous screens still it wont make new ones. Renamed old folder so game creates new empty folder but it still says its full. HELP! Link to comment Share on other sites More sharing options...
Derpblox.2035 Posted April 21, 2018 Share Posted April 21, 2018 Got the same problem, did everything. Renamed folder, deleted folder, etc. Even with new one made automaticall by taking a screenshot it still says its full. Link to comment Share on other sites More sharing options...
Shaogin.2679 Posted April 25, 2018 Share Posted April 25, 2018 Has anyone found a solution to this yet? Link to comment Share on other sites More sharing options...
SadiraVolantes.2563 Posted April 25, 2018 Share Posted April 25, 2018 I am experiencing this error as well and have done all the things that folks mentioned up above, along with a few other things like clearing out the GW2 cache, etc.I do not have Onedrive activated on my computer. Link to comment Share on other sites More sharing options...
Orangensaft.7139 Posted April 25, 2018 Share Posted April 25, 2018 actually i started to get the same problem now ... didnt have it when OP started to get it but since today i also cant create any new screenshots for GW2 :/I also tried all the usual things but it just always says "screenshot folder is full"edit: Somehow dont have the problem anymore now ... still no idea what caused it and what solved it Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted April 25, 2018 Share Posted April 25, 2018 @"Shaogin.2679" said:Has anyone found a solution to this yet?Someone posted that under Windows 10 you have the option to have your screenshots saved to OneDrive instead of locally on your PC. If you have that feature activated, the screenshot folder that is referred to as "being full" is the OneDrive one, not the one on your local drive. Link to comment Share on other sites More sharing options...
Shaogin.2679 Posted April 29, 2018 Share Posted April 29, 2018 Well my One Drive isn't set up. Anyone know how I even check such a setting to see if that is the case? Link to comment Share on other sites More sharing options...
Mrs Lana.2506 Posted January 26, 2021 Share Posted January 26, 2021 I'm currently having this issue and nothing that has been suggested has fixed it. Has anyone successfully fixed this issue? Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted January 26, 2021 Share Posted January 26, 2021 For me, the solution was to put the YoloMouse folder in my antivirus' list of exceptions! It was causing the issue. Perhaps that goes for other add-ons as well. Link to comment Share on other sites More sharing options...
Mrs Lana.2506 Posted January 26, 2021 Share Posted January 26, 2021 @Ashantara.8731 said:For me, the solution was to put the YoloMouse folder in my antivirus' list of exceptions! It was causing the issue. Perhaps that goes for other add-ons as well.Thank you, I put my yolomouse in the exceptions and that didn't change anything so I put the gw2 folder itself in the exceptions and that worked. Funny considering I don't use any active addons. Link to comment Share on other sites More sharing options...
Fredede.3901 Posted March 28, 2021 Share Posted March 28, 2021 @Miss Lana.5276 said:Thank you, I put my yolomouse in the exceptions and that didn't change anything so I put the gw2 folder itself in the exceptions and that worked. Funny considering I don't use any active addons.I can confirm this. I shut down my Avast antivirus temporarily and immediately I could take screenshots again. So adding GW2 to your exceptions list for your antivirus is probably the solution. Link to comment Share on other sites More sharing options...
Devildoc.6721 Posted July 22, 2021 Share Posted July 22, 2021 I'm having this happen I'm not using any GW2 mods I added the whole GW2 folder to exceptions I made sure that the docmuments folder where screenshots are stored is not write only. how do you fix this garbage? Link to comment Share on other sites More sharing options...
GooseBumps.6509 Posted July 30, 2021 Share Posted July 30, 2021 (edited) Greetings, Your User Account Control might be limiting the permissions your Guild Wars 2 client has. Try the following steps to see if it might fix your issue : 1 )Find the "Gw2-64.exe" in "C:\Program Files (x86)\Guild Wars 2". 2) Right click on the .exe file and Run as administrator. 3) Make sure your screenshot folder is not full (I think it caps at 999 screens) (situated in C:\Users\ [username] \Documents\Guild Wars 2\Screens\). 4) Log in your account and try taking a screenshot. Hope this will help ! Cheers ! PS : If you're using a shortcut , you can go in its properties to the shortcut tab , advanced and check the run as administrator box. Edited July 30, 2021 by GooseBumps.6509 typo Link to comment Share on other sites More sharing options...
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