Mount Selection Bugged? [Answered] — Guild Wars 2 Forums

Mount Selection Bugged? [Answered]

Sneakr.3679Sneakr.3679 Member ✭✭
edited July 31, 2018 in Bugs: Game, Forum, Website

Today I purchased the new 1800 gem mount adoption license that gives 5 skins. I was rather disappointed I didn't get any that I liked that were previewed on Dulfy. I went over the mounts in my characters mount selection screen and most of them don't show on the preview screen as locked, unfortunately these were the "nice" ones. I think if you were going to make the pack only give "some" of the new skins I should have been forewarned. Is this a glitch? For example the beetle skins that should show include "primevil' and "trailblazer". The preview for the available skins didn't work on the trading post.

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  • There are two different licenses currently available.

    According to your gem store history, which one did you get?

    Hype is the path to the dark side. Hype leads to unfulfilled expectations. Disappointment leads to anger. Anger leads to disgust. Disgust leads to "oh, new shinies! I'm back!"

  • Sneakr.3679Sneakr.3679 Member ✭✭

    I got the Desert Racer 5 pack of random adoption licenses which should operate from a "pool" of 15 skins. What I am saying is that "pool" is wrong!! It should show on the list of locked mount skins and some do and some don't, so its a ripoff because a lot of those skins are not available to me!!!!

  • Krypto.2069Krypto.2069 Member ✭✭✭
    edited July 31, 2018

    Sneakr, from what I'm seeing, none of the mount skins in the Hero Panel are from the Desert Racer License set, and the "Right click to preview" from the BLC License option doesn't work (not for me anyway and never has). So what mount skins you're seeing in the Hero Panel ARE NOT from the Desert Racer set. Anet forgot to put the new skins in there. :confused:

    NOTE: All the Desert skins will read in the Hero Panel description once they're actually in the Hero Panel - "This Mount skin can only be acquired through the Desert Racer mount licenses..." (just like how the Istani Isles mount skins read). And none of them say that "Desert Racer mount licenses" comment atm.

    I submitted a bug report for it:
    https://en-forum.guildwars2.com/discussion/50177/desert-racer-mount-preview-not-working#latest

    Moonlight [THRU]

  • Sneakr.3679Sneakr.3679 Member ✭✭
    edited July 31, 2018

    Upon further review of the locked mount panel the only new skins showing are the ones I got. The other ten skins don't show. I didn't get a single skin I liked. I got Dune Mastiff, Arid hammerhead, Painted mesa bunny, colossal ladybird and funerary scarab. I seems odd that the ones I liked were all "opposite" to what I hoped for. Seems as usual I have bad luck. Too bad it was so expensive!!! I'm just ready to quit, they couldn't have planned that one better to rip me off.

  • JDub.1530JDub.1530 Member ✭✭✭

    @Gaile Gray.6029 said:

    @Krypto.2069 said:
    Sneakr, from what I'm seeing, none of the mount skins in the Hero Panel are from the Desert Racer License set, and the "Right click to preview" from the BLC License option doesn't work (not for me anyway and never has). So what mount skins you're seeing in the Hero Panel ARE NOT from the Desert Racer set. Anet forgot to put the new skins in there. :confused:

    NOTE: All the Desert skins will read in the Hero Panel description once they're actually in the Hero Panel - "This Mount skin can only be acquired through the Desert Racer mount licenses..." (just like how the Istani Isles mount skins read). And none of them say that "Desert Racer mount licenses" comment atm.

    I submitted a bug report for it:
    https://en-forum.guildwars2.com/discussion/50177/desert-racer-mount-preview-not-working#latest

    Actually, previews require a full build, and the newest skins rolled out without such a build. The preview functionality will be available upon the release of our next full game build. Thanks for understanding.

    Thanks for that! Very useful information for future reference. :D

  • Sneakr.3679Sneakr.3679 Member ✭✭

    Thanks for the reply Gaile. I guess I'll just go pout at my lunch for the day. My bad.

  • Dante.1763Dante.1763 Member ✭✭✭✭

    @Gaile Gray.6029 said:

    @Krypto.2069 said:
    Sneakr, from what I'm seeing, none of the mount skins in the Hero Panel are from the Desert Racer License set, and the "Right click to preview" from the BLC License option doesn't work (not for me anyway and never has). So what mount skins you're seeing in the Hero Panel ARE NOT from the Desert Racer set. Anet forgot to put the new skins in there. :confused:

    NOTE: All the Desert skins will read in the Hero Panel description once they're actually in the Hero Panel - "This Mount skin can only be acquired through the Desert Racer mount licenses..." (just like how the Istani Isles mount skins read). And none of them say that "Desert Racer mount licenses" comment atm.

    I submitted a bug report for it:
    https://en-forum.guildwars2.com/discussion/50177/desert-racer-mount-preview-not-working#latest

    Actually, previews require a full build, and the newest skins rolled out without such a build. The preview functionality will be available upon the release of our next full game build. Thanks for understanding.

    Gaile, out of curiosity is there a way to allow previews of the mount kits In the Trading Post? It would be a great functionality help so we dont have to exit the game each time we want to see which mounts are in what license!

    Amana Silentchild; My Main
    Ember Wandertooth; The Kingslayer, Kianda Redpaw; The Blazing Light
    Why GW is Called Guildwars

  • edited July 31, 2018

    @JDub.1530 said:

    @Gaile Gray.6029 said:

    @Krypto.2069 said:
    Sneakr, from what I'm seeing, none of the mount skins in the Hero Panel are from the Desert Racer License set, and the "Right click to preview" from the BLC License option doesn't work (not for me anyway and never has). So what mount skins you're seeing in the Hero Panel ARE NOT from the Desert Racer set. Anet forgot to put the new skins in there. :confused:

    NOTE: All the Desert skins will read in the Hero Panel description once they're actually in the Hero Panel - "This Mount skin can only be acquired through the Desert Racer mount licenses..." (just like how the Istani Isles mount skins read). And none of them say that "Desert Racer mount licenses" comment atm.

    I submitted a bug report for it:
    https://en-forum.guildwars2.com/discussion/50177/desert-racer-mount-preview-not-working#latest

    Actually, previews require a full build, and the newest skins rolled out without such a build. The preview functionality will be available upon the release of our next full game build. Thanks for understanding.

    Thanks for that! Very useful information for future reference. :D

    You're welcome. It was something I didn't know until about an hour ago, myself! :)

    @Dante.1763 said:

    @Gaile Gray.6029 said:

    @Krypto.2069 said:
    Sneakr, from what I'm seeing, none of the mount skins in the Hero Panel are from the Desert Racer License set, and the "Right click to preview" from the BLC License option doesn't work (not for me anyway and never has). So what mount skins you're seeing in the Hero Panel ARE NOT from the Desert Racer set. Anet forgot to put the new skins in there. :confused:

    NOTE: All the Desert skins will read in the Hero Panel description once they're actually in the Hero Panel - "This Mount skin can only be acquired through the Desert Racer mount licenses..." (just like how the Istani Isles mount skins read). And none of them say that "Desert Racer mount licenses" comment atm.

    I submitted a bug report for it:
    https://en-forum.guildwars2.com/discussion/50177/desert-racer-mount-preview-not-working#latest

    Actually, previews require a full build, and the newest skins rolled out without such a build. The preview functionality will be available upon the release of our next full game build. Thanks for understanding.

    Gaile, out of curiosity is there a way to allow previews of the mount kits In the Trading Post? It would be a great functionality help so we dont have to exit the game each time we want to see which mounts are in what license!

    I don't know if that's a possibility, or something that may be implemented in the future. Let me see if I can find out about that.

    Gaile Gray
    Communications Manager: ArenaNet
    Fansite & Guild Relations; In-Game Events; Community Showcase Live

  • Krypto.2069Krypto.2069 Member ✭✭✭
    edited July 31, 2018

    Cool Gaile! Thanks for the follow up! :+1:

    Cheers!

    Moonlight [THRU]

  • Nokomis.5076Nokomis.5076 Member ✭✭✭

    I had to buy all but 5 of the normal mount skins before I finally got Stardust. The randomizer doesn't like everyone, but you also could have gotten all skins you liked with your five random ones.

    It's a game of luck. "Evil" lootboxes ;)

    Was I able to help you or give you a hint? Click on Helpful and/or Thumbs up, I would appreciate it alot!
    When you encounter a bug ingame, at first you should file a ticket via the ingame command /bug, as only this way the devs will know exactly where you were, when the bug happened.

  • @Gaile Gray.6029 said:

    @Krypto.2069 said:
    Sneakr, from what I'm seeing, none of the mount skins in the Hero Panel are from the Desert Racer License set, and the "Right click to preview" from the BLC License option doesn't work (not for me anyway and never has). So what mount skins you're seeing in the Hero Panel ARE NOT from the Desert Racer set. Anet forgot to put the new skins in there. :confused:

    NOTE: All the Desert skins will read in the Hero Panel description once they're actually in the Hero Panel - "This Mount skin can only be acquired through the Desert Racer mount licenses..." (just like how the Istani Isles mount skins read). And none of them say that "Desert Racer mount licenses" comment atm.

    I submitted a bug report for it:
    https://en-forum.guildwars2.com/discussion/50177/desert-racer-mount-preview-not-working#latest

    Actually, previews require a full build, and the newest skins rolled out without such a build. The preview functionality will be available upon the release of our next full game build. Thanks for understanding.

    That seems like poor planning by ArenaNet! I suspect most people would want to see a preview before deciding whether they want to spend real money on making a purchase. I know there are external sources that we can use to view all sorts of things, including images of these new mount skins, but shouldn't such previews be available in-game when the items actually become available to purchase instead of at a later date when the team decides to do a full build? Would you purchase something without knowing what you're likely to get?

  • Witch of Doom.5739Witch of Doom.5739 Member ✭✭✭✭
    edited July 31, 2018

    @Sneakr.3679 said:
    I got the Desert Racer 5 pack of random adoption licenses which should operate from a "pool" of 15 skins. What I am saying is that "pool" is wrong!! It should show on the list of locked mount skins and some do and some don't, so its a ripoff because a lot of those skins are not available to me!!!!

    The pool was not wrong; it was all 15 new ones. After you unlocked them then they were visible in your panel. I got the Desert Racer 5 pack and got Mirror Masked jackal, Primeval beetle, Storm Chaser griffon, Starscale raptor, and Kourna Jackrabbit springer. Then I got another 5-pack and now I have all the ones I truly wanted. Very happy with them.

    I do think more people would be liable to purchase them if they could preview them in the Mounts panel, Gaile.

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