Toyo.2953 Posted August 18 Share Posted August 18 my rewards tab doesnt load on my main acc and on my other acc i have it does load normal strange stuff, i tried all things that is said about helping with the wizards vault problems. like cach clearing and so on nothing helped Link to comment Share on other sites More sharing options...
Teknomancer.4895 Posted August 18 Share Posted August 18 The wiki has a notice up about the API being disabled for a week, apparently to prevent spoilers. This might be tied into that somehow. 2 Link to comment Share on other sites More sharing options...
Raseus.2543 Posted August 18 Share Posted August 18 2 hours ago, Toyo.2953 said: one thing i just tried if i have the same problem on a other account i have and there i dont have the problem. I have the issue on all my accounts Link to comment Share on other sites More sharing options...
catastrophe.8739 Posted August 18 Share Posted August 18 Reward tab doesn't load on any of my accounts and none of the suggested fixes from https://help.guildwars2.com/hc/en-us/articles/231273908-Troubleshooting-Trading-Post-Wizard-s-Vault-Errors helped. Opened a ticket, which I'd suggest everyone with that problem to do so as well. Not being able to spend currency - Astral Acclaim - is not good to say the least. Link to comment Share on other sites More sharing options...
orenwolf.1953 Posted August 18 Share Posted August 18 this worked for me eventually zoning. It worked for me in my guild hall, but wasn't working before that. So it appears to be either something tied to the zone you're in OR tied to nothing at all and you just need to keep trying. 😞 Link to comment Share on other sites More sharing options...
Mae.1729 Posted August 19 Share Posted August 19 This is extremely frustraiting. Earlier in the afternoon it worked well for the majority of the time. After a game reboot it stopped working on one of the my accounts, so I went trough all of the troubleshooting advises that were mentioned in any of the forum posts about this issue. Great, now it stopped working on any of them. 😞 The only thing I refuse to try is using a VPN. I know too many people in the game who got accidentially banned for being false positive flagged for something because used a VPN. I am not willing to risk this so close to the JW release. Link to comment Share on other sites More sharing options...
Alethia.3597 Posted August 19 Share Posted August 19 I have a seeminly related non-identical issue - the Objectives and Astral Rewards tab load for me, but Legacy Rewards is just the default background. I noticed this a couple of days ago and I have also gone through all the troubleshooting steps with no change. Link to comment Share on other sites More sharing options...
Mattahood.9423 Posted August 19 Share Posted August 19 I had this happen on one of my 3 accounts. 2 worked fine but the third one simply would not load the reward page. I logged out of my account and back in on the same character - no difference. Then I tried quitting the game and logging in on a different character and everything was fixed. No idea why that way but it seemed to work. Link to comment Share on other sites More sharing options...
catastrophe.8739 Posted August 19 Share Posted August 19 @Mattahood.9423 it would be nice if that would work for me, unfortunately it doesn't. Link to comment Share on other sites More sharing options...
DerKleine.9368 Posted August 19 Share Posted August 19 I tried the Hotspot thing with my phone, doesn't work for me, VPN is not an option for me. I also created a ticket but so far the only response is the generic "try stuff that we have listed on the following link" which did not help at all. I have two accounts and both are capped now, hope they'll get a fix soon. My friend has no issue at all Link to comment Share on other sites More sharing options...
Mind.6391 Posted August 19 Share Posted August 19 I have the same problem, super frustrating... Link to comment Share on other sites More sharing options...
Gyo Del Nord.3082 Posted August 19 Share Posted August 19 (edited) having this issue with GeForce NOW too: the Objectives and Legacy tabs work, but the "Astral Rewards" one is just empty (no loading or errors) edit: after a few game reboots it worked... Edited August 19 by Gyo Del Nord.3082 Link to comment Share on other sites More sharing options...
DerKleine.9368 Posted August 19 Share Posted August 19 Support answered me and I created some network protocol for them to investigate. I'll update if I get another answer 1 Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted August 19 Author Share Posted August 19 (edited) Okay, my issue is definitely connected to using both, Healix's GW2 Launcher and ArcDPS. I removed ArcDPS yesterday and have not had any CEF loading issues since. Maybe the creators should look into this. Problem solved by swapping the install locations of ReShade (now goes into /bin64/cef/) and ArcDPS (now goes into game's root directory). Edited September 14 by Ashantara.8731 1 Link to comment Share on other sites More sharing options...
Florimel.8069 Posted August 19 Share Posted August 19 No ArcDPS, no launcher, still no Astral Rewards page. 1 Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted August 19 Author Share Posted August 19 (edited) 6 hours ago, Florimel.8069 said: No ArcDPS, no launcher, still no Astral Rewards page. Yes, I get that. I wrote "my issue", so... 😄 The thread is obviously not about the issue other people are currently experiencing with the WV. There seem to be different things at work here. Very strange. Edited August 19 by Ashantara.8731 Link to comment Share on other sites More sharing options...
Florimel.8069 Posted August 19 Share Posted August 19 (edited) Well, it turned into one since a lot of ppl reported the same issue with them here. And Ruby was called here too. I don't think anet likes it when everyone opens a new thread with the same problem. So it's fine for you that you figured out how to fix it for you but maybe other ppl still have the problem. My post was btw not directed to you. Edited August 19 by Florimel.8069 Link to comment Share on other sites More sharing options...
Vinzenz.5968 Posted August 19 Share Posted August 19 Also having this issue, for me restarting my router does help, but I have to do it every day^^ Worked without issues prior last weekend. Link to comment Share on other sites More sharing options...
Nakaa.6304 Posted August 19 Share Posted August 19 (edited) I have the same problem since yesterday. Game repair and the three DNS commands didn't fix it either (GW2 and chromium.exe are whitelisted in firewall). Since I changed nothing on my pc setting the last few weeks I hope they fix it on there end. Edited August 19 by Nakaa.6304 Link to comment Share on other sites More sharing options...
Nor.2057 Posted August 19 Share Posted August 19 (edited) 4 hours ago, Ashantara.8731 said: Okay, my issue is definitely connected to using both, @Healix.5819's GW2 Launcher and ArcDPS. I removed ArcDPS yesterday and have not had any CEF loading issues since. Maybe the creators should look into this. 🤔 good observation i was able to made it load when closing one of the multiple chromium procceses when i encountered this issue, however it can happen when not using gw2 launcher and no arc dps as well (sometimes i only have one process and closing it and reloading that vault page that wasn't loading it loads) Edited August 19 by Nor.2057 Link to comment Share on other sites More sharing options...
Toyo.2953 Posted August 19 Share Posted August 19 ok since i restarted my router today again my alt accounts have now the problem too sadge, couldnt even get my points from last weeks weekly -.- Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted August 19 ArenaNet Staff Share Posted August 19 Hey all, we're looking into this. I just finished catching up on the posts from this weekend and it sounds like there may be more than one issue in play here. I'm updating the team so we can try to get this sorted out as soon as possible--thank you for continuing to post the details on what you're running and what you've been doing to troubleshoot! 5 3 Link to comment Share on other sites More sharing options...
Gumbolia.5381 Posted August 19 Share Posted August 19 FWIW, this has been happening to me since they switched to CEF. It will sometimes fail to load any content which uses CEF - gemstore, TP, etc.. Then I can't even quit the game properly - I need to force quit. It usually works again once I've restarted (until the next time). I have not noticed a pattern - happens no matter where I am in the game, randomly. Nothing to do with my network - it's solid. 1 Link to comment Share on other sites More sharing options...
Raseus.2543 Posted August 19 Share Posted August 19 2 hours ago, Rubi Bayer.8493 said: Hey all, we're looking into this. I just finished catching up on the posts from this weekend and it sounds like there may be more than one issue in play here. I'm updating the team so we can try to get this sorted out as soon as possible--thank you for continuing to post the details on what you're running and what you've been doing to troubleshoot! Thank you, I hope it gets resolved before JW launches to claim the rewards 🙂 Link to comment Share on other sites More sharing options...
DeluXee.1853 Posted August 19 Share Posted August 19 (edited) 3 hours ago, Rubi Bayer.8493 said: Hey all, we're looking into this. I just finished catching up on the posts from this weekend and it sounds like there may be more than one issue in play here. I'm updating the team so we can try to get this sorted out as soon as possible--thank you for continuing to post the details on what you're running and what you've been doing to troubleshoot! Thanks for the answer, I also have the issue. Is there something we can do on our side? I am also capped by 1300 Astral Acclaim. Maybe this issue can get a high priority? Did already, and not helped: ipconfig/flush dns disable third party software cleared cache add gw2.exe and cef-host.exe to allowed apps under windows defener Edited August 19 by DeluXee.1853 Link to comment Share on other sites More sharing options...
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