Onza.6083 Posted September 3, 2019 Share Posted September 3, 2019 as title states , ive already bought lw s4 (weeks ago) and now during this sale i would like to purchase seasons 2 and 3 but there is no ''season 3 complete pack'' available . Any idea as to why its not there ? Link to comment Share on other sites More sharing options...
Ayrilana.1396 Posted September 3, 2019 Share Posted September 3, 2019 @Onza.6083 said:as title states , ive already bought lw s4 (weeks ago) and now during this sale i would like to purchase seasons 2 and 3 but there is no ''season 3 complete pack'' available . Any idea as to why its not there ?Do you have it unlocked already?Do you own HoT? Link to comment Share on other sites More sharing options...
Healix.5819 Posted September 3, 2019 Share Posted September 3, 2019 HoT is required, and the gem store doesn't see accounts that received HoT for free as having HoT unlocked. According to the API, accounts that received HoT for free don't have access to HoT, so there's a problem with how they gave it out. Link to comment Share on other sites More sharing options...
Onza.6083 Posted September 3, 2019 Author Share Posted September 3, 2019 @Ayrilana.1396 said:Do you have it unlocked already?Do you own HoT?i do own HoT (recently received for free from Anet) and i definitely do not own any of s3 , i only started playing gw2 at the end of s4 > _ < Link to comment Share on other sites More sharing options...
Onza.6083 Posted September 3, 2019 Author Share Posted September 3, 2019 @"Healix.5819" said:HoT is required, and the gem store doesn't see accounts that received HoT for free as having HoT unlocked. You could try playing through HoT's intro story to see if it triggers it (restart the client after), otherwise this is a bug with how they gave away HoT.oh thats interesting , thanks for the heads up . This is probs why i cant see the free t-shirt outfit either :"( hoping i can get this fixed before i miss all promotions Link to comment Share on other sites More sharing options...
Demon Queen.5184 Posted September 3, 2019 Share Posted September 3, 2019 Yes the free HoT gem store appear to be bugged. Gliders are locked and LS 3 not showing. Link to comment Share on other sites More sharing options...
Zyo.1083 Posted September 3, 2019 Share Posted September 3, 2019 I recently bought the PoF pack, that came with HoT for free. I've just finished the HoT story line, and heard that all the living story packs were on sale. I got S4 with PoF, and want to play through S3 before I start the next expansion. But the S3 pack doesn't show in my shop at all, just S2 & 4.Looking at the Story Journal, S3 is locked, HoT is all complete, PoF and S4 are both available to start. How do I fix this so I can buy S3 before the sale ends? The only option I seem to have is to buy each chapter individually, but this costs quite a bit more. Link to comment Share on other sites More sharing options...
Chaba.5410 Posted September 4, 2019 Share Posted September 4, 2019 I think you should contact support. I have the same problem with a different item in the gemstore that isn't showing even though it supposedly should be and I'm thinking of contacting support about it too. Link to comment Share on other sites More sharing options...
Chaba.5410 Posted September 4, 2019 Share Posted September 4, 2019 @Demon Queen.5184 said:Yes the free HoT gem store appear to be bugged. Gliders are locked and LS 3 not showing. It's more than that. The free outfit is supposed to be available to owners of PoF, not only HoT, and that ain't showing up in the gemstore either. Link to comment Share on other sites More sharing options...
ArenaNet Staff Stephane Lo Presti.7258 Posted September 4, 2019 ArenaNet Staff Share Posted September 4, 2019 A quick message to let you know that we're aware of the bug and working on a fix! Link to comment Share on other sites More sharing options...
Onza.6083 Posted September 4, 2019 Author Share Posted September 4, 2019 @Stephane Lo Presti.7258 said:A quick message to let you know that we're aware of the bug and working on a fix!Thank you very much :) Link to comment Share on other sites More sharing options...
Koen.1327 Posted September 4, 2019 Share Posted September 4, 2019 on another node is that it says 75% discount, but the actual discount is little over 50%the discount is based of the full season but i have some unlocked, not allowing me to get 75% discountis this intended? Link to comment Share on other sites More sharing options...
Speechless.3647 Posted September 4, 2019 Share Posted September 4, 2019 Hello,I came back to GW2 after about 5 years and got PoF some days ago (with HoT included as a bundle). I want to get all content for the game, especially the Living Stories Complete bundles but in the Gem Store at the upgrade section it shows to me Complete bundles only for seasons 2 and 4. Not for season 3.Also in the same (upgrade) section of the Gem store I can see the upgrade to PoF Deluxe as available to buy but not the one for HoT as my friends do.It's like the Gem store doesn't recognize that I own HoT even though in my account HoT appears as "active" and in game it seems I have access to HoT content.Any ideas what's happening? It's really weird and every guild/friend I ask about it had no idea or heard any similar issue like that before.I'd really like to get these bundles now that they are on sale!Thanks in advance Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 4, 2019 Share Posted September 4, 2019 Bundle discounts percentages are always based on individual item prices.Prices on bundles usually (and always for Season Bundles) take into account parts you may have always acquired. Link to comment Share on other sites More sharing options...
Fidelis.8350 Posted September 4, 2019 Share Posted September 4, 2019 @Stephane Lo Presti.7258 said:A quick message to let you know that we're aware of the bug and working on a fix!Is there an update to this? I want to buy Seasons 2-4. But, I can't see Season 3 in my store either. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 4, 2019 Share Posted September 4, 2019 The Devs will post when there is 'an update on this'. Link to comment Share on other sites More sharing options...
Fidelis.8350 Posted September 4, 2019 Share Posted September 4, 2019 Just a bit concerned because the sale will only last until the 6th. Link to comment Share on other sites More sharing options...
Speechless.3647 Posted September 4, 2019 Share Posted September 4, 2019 @Fidelis.8350 said:Just a bit concerned because the sale will only last until the 6th.Really?? It ends so soon? I hope they fix it as soon as possible then, I am ready to buy all 3 complete bundles but waiting season 3 to appear in order to know how many gems I'm gonna need to buy in order to get them. Link to comment Share on other sites More sharing options...
Onza.6083 Posted September 5, 2019 Author Share Posted September 5, 2019 I too am heavily concerned that this wont be fixed before the end of the promotion , the free HoT outfit has since been fixed so thanks for that but i still really wanna purchase S3 complete pack please :( Link to comment Share on other sites More sharing options...
Fidelis.8350 Posted September 5, 2019 Share Posted September 5, 2019 @Speechless.3647 said:@"Fidelis.8350" said:Just a bit concerned because the sale will only last until the 6th.Really?? It ends so soon? I hope they fix it as soon as possible then, I am ready to buy all 3 complete bundles but waiting season 3 to appear in order to know how many gems I'm gonna need to buy in order to get them.If this is correct, yeah. :( https://wiki.guildwars2.com/wiki/Gem_Store/Anniversary_Sales Link to comment Share on other sites More sharing options...
stormarising.8925 Posted September 5, 2019 Share Posted September 5, 2019 I also bought the path of fire exp a couple of days ago and I would like to buy the season 3 complete bundle that is on sale but it does not show up for me. I really would like to get it while it is on sale. Link to comment Share on other sites More sharing options...
AedionGaladriel.2376 Posted September 5, 2019 Share Posted September 5, 2019 @stormarising.8925 said:I also bought the path of fire exp a couple of days ago and I would like to buy the season 3 complete bundle that is on sale but it does not show up for me. I really would like to get it while it is on sale.Me too! I just hope they either extend the sale; or resolve the issue before the sale ends. Preferably the former. I trust the team. Link to comment Share on other sites More sharing options...
Moonxrain.8351 Posted September 5, 2019 Share Posted September 5, 2019 Same problem here unfortunately :( I really wanted to buy it to complete my collection :( Link to comment Share on other sites More sharing options...
Speechless.3647 Posted September 5, 2019 Share Posted September 5, 2019 @"AedionGaladriel.2376" said:Me too! I just hope they either extend the sale; or resolve the issue before the sale ends. Preferably the former. I trust the team.I really hope the sale will be extended, there's only a day left and I am really "anxious" about what I should do.Shall I buy seasons 2 and 4 in case they extend only season 3 sale? On the other hand if the sale is not extended or the bug is not fixed I will be very disappointed to be left with 2 seasons and have to pay full price to complete my collection...PS. ArenaNet, it will be very helpful if you can inform us if the bug will be fixed on time or if you plan to extend the whole sale or just season 3 so we can plan our purchases accordingly. Thanks! Link to comment Share on other sites More sharing options...
ruikarikun.9402 Posted September 5, 2019 Share Posted September 5, 2019 Can confirm, I can'r buy glider packs but I got HoT expansion. I hope it will be fixed soon. Link to comment Share on other sites More sharing options...
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