We’re keen to get your attention on this pressing issue as we have continually grown in frustration that has almost reached a breaking point for many players and guilds within the community. Over the past few months there has been a significant increase in skill lag and server latency, with frequent mass interruptions to the flow of gameplay becoming commonplace, more so than they were eight years ago when the issue first began - albeit less than what we are facing today.
We all are deeply passionate about Guild Wars 2, and the work, development and ingenuity that’s been put into the game since inception. World vs World has been a centerpiece of the game for many of us who have invested thousands of hours of our time into making it what it is today.
You’ve given us the tools to forge empires, families, and comradery that has taken us far beyond our mundane lives, and we are deeply appreciative of that. But many of us have experienced what has felt like a continuous neglect of the numerous dedicated players who enter World vs World, only to be punished for taking part in what the gameplay is about, to amass, conquer, and battle.
Even if mitigation or a solution is not possible in the short term, communication with us - the playerbase - about the issues goes a long way to reassure us that we are cared for, and not being abandoned. We do not need another World Restructuring or Alliances promise followed by more than three years of silence.
These are the questions on our minds, and points that we implore you to address with urgency:
-What is causing this latency?
This existed before the COVID-19 lockdown, and is not primarily the result of it. However this has exacerbated the existing and underlying issues that we have all become far too familiar with over the past several years.
-Do you lack the funds to pay for better servers or upgrade existing infrastructure?
Many of us gladly purchase gems on a monthly basis, there are many untapped parts of the game that could be monetized by which we could support the experiences we wish to have.*
-Is this something that can be resolved?
Either in the short term by mitigation - even on the part of the players, or in the long term by infrastructure changes on your side.
When we are unable to utilize the kits you have worked so hard to create and balance, we’re doing you a disservice, as you are doing yourselves a disservice. When we are unable to enjoy the smooth fluidity of the animations and abilities you’ve painstakingly worked to bring to life, it is a great shame to all of us.
We ask you, as Guild Leaders, Officers, and Commanders, to resolve this. We know you want this game to succeed as much as we do.
Friends, fellow WvW players, please express your support to this, let ArenaNet know that this cannot go unresolved or unanswered for any longer.
Guild Leaders, Officers & Commanders of the Illuminardy.
*edited, subscription suggestion derailed from core argument
Ship Captain of the H.M.C.S Galatis.