Open Letter to ArenaNet regarding Server Latency — Guild Wars 2 Forums
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Open Letter to ArenaNet regarding Server Latency

TheSun.4321TheSun.4321 Member ✭✭
edited May 9, 2020 in WvW

Dear ArenaNet,

We’re keen to get your attention on this pressing issue as we have continually grown in frustration that has almost reached a breaking point for many players and guilds within the community. Over the past few months there has been a significant increase in skill lag and server latency, with frequent mass interruptions to the flow of gameplay becoming commonplace, more so than they were eight years ago when the issue first began - albeit less than what we are facing today.

We all are deeply passionate about Guild Wars 2, and the work, development and ingenuity that’s been put into the game since inception. World vs World has been a centerpiece of the game for many of us who have invested thousands of hours of our time into making it what it is today.

You’ve given us the tools to forge empires, families, and comradery that has taken us far beyond our mundane lives, and we are deeply appreciative of that. But many of us have experienced what has felt like a continuous neglect of the numerous dedicated players who enter World vs World, only to be punished for taking part in what the gameplay is about, to amass, conquer, and battle.

Even if mitigation or a solution is not possible in the short term, communication with us - the playerbase - about the issues goes a long way to reassure us that we are cared for, and not being abandoned. We do not need another World Restructuring or Alliances promise followed by more than three years of silence.

These are the questions on our minds, and points that we implore you to address with urgency:

-What is causing this latency?
This existed before the COVID-19 lockdown, and is not primarily the result of it. However this has exacerbated the existing and underlying issues that we have all become far too familiar with over the past several years.

-Do you lack the funds to pay for better servers or upgrade existing infrastructure?
Many of us gladly purchase gems on a monthly basis, there are many untapped parts of the game that could be monetized by which we could support the experiences we wish to have.*

-Is this something that can be resolved?
Either in the short term by mitigation - even on the part of the players, or in the long term by infrastructure changes on your side.

When we are unable to utilize the kits you have worked so hard to create and balance, we’re doing you a disservice, as you are doing yourselves a disservice. When we are unable to enjoy the smooth fluidity of the animations and abilities you’ve painstakingly worked to bring to life, it is a great shame to all of us.

We ask you, as Guild Leaders, Officers, and Commanders, to resolve this. We know you want this game to succeed as much as we do.

Friends, fellow WvW players, please express your support to this, let ArenaNet know that this cannot go unresolved or unanswered for any longer.

Guild Leaders, Officers & Commanders of the Illuminardy.

*edited, subscription suggestion derailed from core argument

Ship Captain of the H.M.C.S Galatis.



  • MELORD.5013MELORD.5013 Member ✭✭✭

    just give NA and eu another tier ez fix untill the lockdown is over

  • But GW2 just wouldn't be same without a slide show lag fest, you know you would probably miss it. It touches EVERY SINGLE SOUL to ever play GW2 because it hasn't been fixed to this day. The slide show lag fest instantaneously detracts from the experience in its own monumental way. Imagine the headlines now, "Guild Wars 2 is better optimized" for modern PCs that were build in the last 10 years and with modern servers. Yeah no one wants that.

  • Mephistos.2718Mephistos.2718 Member ✭✭

    +1, it couldn't be better said

  • White Beauty.7698White Beauty.7698 Member ✭✭
    edited May 9, 2020

    On reset tonight, guild and i (maybe 10-12 of us) were standing in a camp while across the map there was our server fighting another and we had 10secs skill lag. Wish anet would address this and fix wvw more so then just "we are planning something for the near future". WvW is one of the least maintained things in gws and it seems like Anet doesnt even care about it.

  • bluberblasen.9684bluberblasen.9684 Member ✭✭✭

    duelling @ armistice bastion = godmode smooth ( ping 16ms )
    duelling @ wvw = playing with 56k modem and ball mouse ( ping 16-xxxx ms)
    please give us better servers !

  • Sovereign.1093Sovereign.1093 Member ✭✭✭✭

    I doubt everyone can pay subs. And if that's the option, it may as well be a new game.

    Not Even Coverage is the Only broken thing in WVW.

  • Sovereign.1093Sovereign.1093 Member ✭✭✭✭

    @Mil.3562 said:
    By imposing monthly subscription fee, it will definitely help to improve the network latency... ONLY because at least 70% to 80% of their already pitifully small player base will quit.

    Ha yes. :3

    Not Even Coverage is the Only broken thing in WVW.

  • Irelia.8964Irelia.8964 Member ✭✭
    edited May 9, 2020

    I got encouraged to bish here about server lag, so here I am! Lag makes the game unenjoyable, and no dear ANET, it’s not a problem on MY end. My internet is serving well. I am a fairly „new“ player, most of my playtime is related to my Afk-keep scouting. The times I do want to play, whether blobbing, roaming, or being mountstomped by 50 players, I experience BIIIIG lags. Pls fix, kthxbai.

  • kiranslee.4829kiranslee.4829 Member ✭✭✭

    Giving my full support in this. If anything is killing game for majority of wvw players its this. Its already time to address this or you will losing not just players but whole game mode since no one lije to play it as it is .

  • LucianTheAngelic.7054LucianTheAngelic.7054 Member ✭✭✭✭

    Full support from me. These issues even bleed into PvE now from time to time. It’s beyond time to fix this issue for the sake of all game modes and the future of the game.

  • Mil.3562Mil.3562 Member ✭✭✭✭

    And besides, who would want to pay a monthly fee for a game that gets nerfed every two months? I won't.

  • I assume this has been covered before at some time, but we know that condi heavy builds cause server lag. We are in a more condi-heavy meta ATM which means more lag. I don't think Anet can just get faster EC2 instances to make it better.

    See this from ancient history for some background on the problem.

    My (only slightly tonue-in-cheek) proposal : nerf all condis in WvW and make it a power meta. Problem solved. :)

  • Wulfgar.9715Wulfgar.9715 Member ✭✭

    When there are 3 zerks it's nearly unplayable an no fun at all. And this is the case for many month now and years on EBG. Everyone on TS is complaining about it.