UPDATE:

Actions/loading are/is delayed (actions sometimes up to 1 min and longer!), also random "The Game Client has lost connection" issues, one client crash as well. (Note: The client crashed for all five members of my party half an hour ago when we attempted to enter my home instance!)

It's impossible to play SAB this way. :/ You cannot time jumps or pick up baubles or do boss fights. Please fish.

Please fix this, ANet! This has been a server issue for days now! (I'm on EU server, but several NA players have reported similar issues since SAB went live.)

P.S. Right now, all my actions and skills have a delay of circa 30 seconds, which includes dying (I can walk around below the map before the game finally registers that I'm dead and need to respawn).

UPDATE 2: I just wasted 3 hours (!) as I was almost done killing all Assassins and collecting all Baubles in SAB W2Z2, when I lost connection to the server. Can we finally get an official statement on this issue??

I'm not seeing any issues.

@Illconceived Was Na.9781 said:I'm not seeing any issues.

Are you NA or EU? Because it must be an EU server issue.

@Ashantara.8731 said:

@"Illconceived Was Na.9781" said:I'm not seeing any issues.

or it could be an ISP issue or a backbone service issuethere's a lot of internet between you and ANet and outages in that "black box" area are becoming more commonIt's of course possible that ANet's servers are having problems, it's just that there are many other potential reasons.

For what it's worth, there are no reports in r/guildwars2

(I'm on NA.)

@Illconceived Was Na.9781 said:or it could be an ISP issue or a backbone service issuethere's a lot of internet between you and ANet

I know, which is why I am asking for feedback from other EU players here. ;)

@Ashantara.8731 said:

@"Illconceived Was Na.9781" said:or it could be an ISP issue or a backbone service issuethere's a lot of internet between you and ANet

For what it's worth, there are no reports in

r/guildwars2

Yes, got it, thank you. Seems back to normal for now. Strange.

I'm in NA, and have been disconnecting (which is extremely unusual for me) repeatedly today. It's also a strange disconnect, as it just leaves me with a black screen, which I must minimized and close the client through Windows.Also, odd happenstances with moving items to and from bank.

@Inculpatus cedo.9234 said:I'm in NA, and have been disconnecting (which is extremely unusual for me) repeatedly today. It's also a strange disconnect, as it just leaves me with a black screen, which I must minimized and close the client through Windows.Also, odd happenstances with moving items to and from bank.

Thanks, that was helpful. :+1: :)

Yes, have had such a disconnect (black screen) myself several times in the past, but never such weird delays like today (only with skill activation being buggy delayed, but that is usually on days where everyone is experiencing it, so no need for me to make a thread on the forums).

Today on EU seems to have problem too. At least on my part, took me 10 minutes to get into game. Get disconnected, and loading screen for two minutes. This a week ago with extremely long loading screen, and disconnection. Several of my friends have experienced long loading screens too. So it is not out ISP, that I know for sure.

I went afk and my game had shut, but not noticing any issue at present. Friend on FoW server lagged out and can't log back.

I've been having the same issue, crashing to a black screen that I have to switch to my desktop to close GW2. It started yesterday and happened twice so far this morning. I noticed yesterday there was a patch to fix a server crash but it didn't seem to work.

I'm in NA also and I'm also experiencing the following:

-chat and combat lag-mount and dismount lag-stacked "unstable server" pop-ups every few minutes (I click one and additional instances of the pop-up are beneath it)-kicked to character select screen-completely black screen lasting for a minute or more between selecting a character and getting the loading screen

I've run Gw2-64.exe /repair on my GW2 files, reset my modem and router, cycled power on my PC, and confirmed that my ISP was not currently doing any "account maintenance" as they call it (which causes spotty service).

This all started for me with the release of this year's Super Adventure Festival. Someone suggested that I ask my ISP to provide me with a new hop path. I thought it was best to ask for help from the community here first since these symptoms only show up in GW2 and only after SAB went live a couple days ago.

Regards.

@Ashantara.8731 said:

@Inculpatus cedo.9234 said:I'm in NA, and have been disconnecting (which is extremely unusual for me) repeatedly today. It's also a strange disconnect, as it just leaves me with a black screen, which I must minimized and close the client through Windows.Also, odd happenstances with moving items to and from bank.

I'm getting slow unresponsive website (just gw2 website, everything else loads fine). Game logs in, no ability to use anything or mount up and no chat?

=============================================================================== Checking server connectivity

Section completed in 0.00 seconds

Diag.ArenaNetworks.com34.194.154.37:80 - connect succeeded34.235.245.105:80 - connect succeeded34.225.225.173:80 - connect succeeded34.236.133.94:80 - connect succeeded34.237.20.65:80 - connect succeeded34.225.225.173:6112 - connect succeeded34.194.154.37:6112 - connect succeeded34.235.245.105:6112 - connect succeeded34.237.20.65:6112 - connect failed34.236.133.94:6112 - connect failed

Section completed in 10.16 seconds

assetcdn.101.ArenaNetworks.com.52.85.74.37:80 - connect succeeded52.85.74.143:80 - connect succeeded52.85.74.230:80 - connect succeeded52.85.74.187:80 - connect succeeded

Section completed in 10.13 seconds

auth1.101.ArenaNetworks.com.34.237.20.65:6112 - connect succeeded34.236.133.94:6112 - connect succeeded34.225.225.173:6112 - connect succeeded34.194.154.37:6112 - connect succeeded34.235.245.105:6112 - connect succeeded

Section completed in 9.25 seconds

auth2.101.ArenaNetworks.com.35.157.208.241:6112 - connect succeeded18.194.203.41:6112 - connect succeeded52.59.151.62:6112 - connect succeeded35.158.175.20:6112 - connect succeeded35.158.82.209:6112 - connect succeeded

Section completed in 0.08 seconds

cligate.101.NCPlatform.net.3.121.82.222:6112 - connect succeeded18.197.66.19:6112 - connect succeeded18.184.132.250:6112 - connect succeeded18.195.146.124:6112 - connect succeeded35.157.77.102:6112 - connect succeeded18.194.9.177:6112 - connect succeeded18.184.118.144:6112 - connect succeeded

Section completed in 9.06 seconds

Looks like login servers are down for me? Which manage chat etc :/ gonna try tethering my phone see if it changes and its local network issues

Edit: Works on phone fine.. not sure why my local networks blocking login server access?

Today, still disconnecting to black (GW2) screen. Get the 'The client has lost connection to the server...' message, and then black screen with GW2 cursor. Must minimize to close through taskbar.

I experienced similar disconnects within SAB too but they were only like 5 over the past 3 days but there's another weird connection thing happening every time at reset. I can't seem to whisper or mail anyone at 1:00 AM CET (2:00 AM CEST today since the clocks are changed by one hour) when the dailyies reset for like 30 minutes. It's always happening around at that time which is weird and also dates back before SAB. Might be a server related issue then. I just wanted to share my experience with recent connectivity issues as well because it may be helpful for the Devs to describe the problems as everyone else here does.

I ran the diagnostic twice. The first time was before I called my Internet Service Provider. I had over 30 hops, and hop #7 showed over 50% packet loss. When I called my ISP's tech support and reported this, the agent was highly skeptical. She instructed me to reset my modem and run the diagnostic again after everything was back up. I only had 9 to 10 hops after that with maybe 3% packet loss by the time I reached ArenaNet. Since I also uninstalled the game, I'm currently re-installing and can't yet report if any of what I did improved my game's network stability. Best of luck to us all. I'm going to find something constructive to do.

Thank you all for the feedback! :) Glad I'm not alone with this. ;)

Tonight's it's even worse than yesterday. Delays for actions/loading up to 1 min, and frequent disconnects. GG, that's a fun way to play SAB. ;)

I only have the issues on NA. Pings of several seconds, lag spikes almost a minute long, and disconnects eventually. Makes SAB unplayable there. No issues on EU, but I'm in Germany anyway.

Mine cleared up when I reset my router.
So far, so good...fingers crossed.

I have not experienced the problem since the 30th. I didn't do anything to try to resolve it myself.

@Inculpatus cedo.9234 said:Mine cleared up when I reset my router.

Was the first thing I tried on Friday, to no avail.

@Ray Koopa.2354 said:lag spikes almost a minute long, and disconnects eventually. Makes SAB unplayable there. No issues on EU, but I'm in Germany anyway.

I have been experiencing this very same issue in Europe, though (I live close to Germany).

@JustTrogdor.7892 said:I have not experienced the problem since the 30th. I didn't do anything to try to resolve it myself.

You can't, since it does seem server sided. It seems to occur at the most busy server times (at least for me), then gets back to normal afterwards.

Like kust now. Impossible to do timed jumps or pick up baubles!

I guess the best payback you get from it is infinite dodging, no pushing water or attacking mobs... nah, honestly, I hope it gets fixed for you before the festival ends :/