Ayrilana.1396 Posted August 30, 2019 Share Posted August 30, 2019 I got the mail but there was nothing attached. I had opened the mail before the patch as I was stilled logged is while watching the announcement. Link to comment Share on other sites More sharing options...
Airyll.7849 Posted August 30, 2019 Share Posted August 30, 2019 Same issue here. Relogging as well as changing maps hasn't fixed this issue. Link to comment Share on other sites More sharing options...
Ashandar.2570 Posted August 30, 2019 Share Posted August 30, 2019 Same here :/ Tried relogging but no luck Link to comment Share on other sites More sharing options...
Life Knight Logan.7850 Posted August 30, 2019 Share Posted August 30, 2019 Same problem. Got email, but no attachment. Link to comment Share on other sites More sharing options...
Ryukai.6524 Posted August 30, 2019 Share Posted August 30, 2019 Just patched and logged in for the first time today after watching the stream and havn't even received a mail? Link to comment Share on other sites More sharing options...
ArenaNet Staff Stephane Lo Presti.7258 Posted August 30, 2019 ArenaNet Staff Share Posted August 30, 2019 We're looking into this and will update you when we know more. Link to comment Share on other sites More sharing options...
Adzekul.3104 Posted August 30, 2019 Share Posted August 30, 2019 @Ryukai.6524 said:Just patched and logged in for the first time today after watching the stream and havn't even received a mail?I also have not received the mail. Link to comment Share on other sites More sharing options...
ugrakarma.9416 Posted August 30, 2019 Share Posted August 30, 2019 which is the content of this pack? Link to comment Share on other sites More sharing options...
Amrok.5034 Posted August 30, 2019 Share Posted August 30, 2019 I just got the email for the HoT Veterans Pack but there was no attachment with the goodies. Anyone else missing the items? Link to comment Share on other sites More sharing options...
Absconditus.6804 Posted August 30, 2019 Share Posted August 30, 2019 Yes, Amrok, that is what this topic is about. Stephane already wrote they'll look into it. I'm in the same boat. There's a free t-shirt outfit in the Gem Store though, you can pick that up at least. Link to comment Share on other sites More sharing options...
Antares.9826 Posted August 30, 2019 Share Posted August 30, 2019 @Amrok.5034 said:I just got the email for the HoT Veterans Pack but there was no attachment with the goodies. Anyone else missing the items? Yep i got a mail with no items aswell Link to comment Share on other sites More sharing options...
Amrok.5034 Posted August 30, 2019 Share Posted August 30, 2019 Absconditus, there were only 2 posts here when I wrote mine so I didn't see anything about others having the problem. Thanks for the t-shirt tip tho. At least I can say I got the shirt :) Link to comment Share on other sites More sharing options...
iStrike.6409 Posted August 30, 2019 Share Posted August 30, 2019 i got 0 mails, and i bought HoT and PoF like an year ago :s Link to comment Share on other sites More sharing options...
Xenophy.2716 Posted August 30, 2019 Share Posted August 30, 2019 Same here, got the mail but nothing was inside. Link to comment Share on other sites More sharing options...
RoseofGilead.8907 Posted August 30, 2019 Share Posted August 30, 2019 I thought he said they'd be coming out next week anyway, after PAX. Link to comment Share on other sites More sharing options...
Bloodstealer.5978 Posted August 30, 2019 Share Posted August 30, 2019 Same.. no mail for me :( Link to comment Share on other sites More sharing options...
ChaosStar.3160 Posted August 30, 2019 Share Posted August 30, 2019 i got no mail at all but bought the game every release day i guess its just a waiting game? Link to comment Share on other sites More sharing options...
Charrbeque.8729 Posted August 30, 2019 Share Posted August 30, 2019 No mail for me either. However, there is a free Heart of Thorns outfit in the gem store. Others were able to claim it also. Perhaps that outfit was suppose to be part of this veteran package and they got things mixed up and put it in the gem store by mistake? Link to comment Share on other sites More sharing options...
iStrike.6409 Posted August 30, 2019 Share Posted August 30, 2019 @Charrbeque.8729 said:No mail for me either. However, there is a free Heart of Thorns outfit in the gem store. Others were able to claim it also. Perhaps that outfit was suppose to be part of this veteran package and they got things mixed up and put it in the gem store by mistake?Yeah, same here Link to comment Share on other sites More sharing options...
Nol Fran Shee.1285 Posted August 30, 2019 Share Posted August 30, 2019 @Ayrilana.1396 said:I got the mail but there was nothing attached. I had opened the mail before the patch as I was stilled logged is while watching the announcement.Ditto.Also, was watching the livestream, we're there supposed to be some giveaway codes for some ascended outfit? (although someone posted the appearance link to me later and it's just the same outfit with a blue t-shirt) Link to comment Share on other sites More sharing options...
Ayrilana.1396 Posted August 30, 2019 Author Share Posted August 30, 2019 @Nol Fran Shee.1285 said:@Ayrilana.1396 said:I got the mail but there was nothing attached. I had opened the mail before the patch as I was stilled logged is while watching the announcement.Ditto.Also, was watching the livestream, we're there supposed to be some giveaway codes for some ascended outfit? (although someone posted the appearance link to me later and it's just the same outfit with a blue t-shirt)They did on Twitch. Link to comment Share on other sites More sharing options...
Nol Fran Shee.1285 Posted August 30, 2019 Share Posted August 30, 2019 @Ayrilana.1396 said:@Nol Fran Shee.1285 said:@Ayrilana.1396 said:I got the mail but there was nothing attached. I had opened the mail before the patch as I was stilled logged is while watching the announcement.Ditto.Also, was watching the livestream, we're there supposed to be some giveaway codes for some ascended outfit? (although someone posted the appearance link to me later and it's just the same outfit with a blue t-shirt)They did on Twitch.I was watching Twitch, where was it? If it was in chat, that was flowing by sooooooo fast I couldn't read any of it Link to comment Share on other sites More sharing options...
Bloodstealer.5978 Posted August 30, 2019 Share Posted August 30, 2019 @Nol Fran Shee.1285 said:@Ayrilana.1396 said:I got the mail but there was nothing attached. I had opened the mail before the patch as I was stilled logged is while watching the announcement.Ditto.Also, was watching the livestream, we're there supposed to be some giveaway codes for some ascended outfit? (although someone posted the appearance link to me later and it's just the same outfit with a blue t-shirt)there were various giveaways... if you blinked you missed it I guess.. due to the large amount of people feverishly trying to type the correct chat word to be considered for one of the 5 or 10 they gave away... plus other stuff Link to comment Share on other sites More sharing options...
RoseofGilead.8907 Posted August 30, 2019 Share Posted August 30, 2019 @Nol Fran Shee.1285 said:@Ayrilana.1396 said:@Nol Fran Shee.1285 said:@Ayrilana.1396 said:I got the mail but there was nothing attached. I had opened the mail before the patch as I was stilled logged is while watching the announcement.Ditto.Also, was watching the livestream, we're there supposed to be some giveaway codes for some ascended outfit? (although someone posted the appearance link to me later and it's just the same outfit with a blue t-shirt)They did on Twitch.I was watching Twitch, where was it? If it was in chat, that was flowing by sooooooo fast I couldn't read any of itIt was just in the chat. They did the outfit giveaway, a giveaway for two fan merch sites, and then a giveaway for the music service that'll have their soundtracks. Link to comment Share on other sites More sharing options...
Nol Fran Shee.1285 Posted August 30, 2019 Share Posted August 30, 2019 Well, I'm not terribly disappointed that I missed it, given that it's just a t-shirt and shorts. But that is not a good way to give stuff away. It's like the old model on a radio station, except there it's the main content talking head that says "Be the fifth caller to win XYZ" - in this format if you;re actually watching the stream you don't see the chat Link to comment Share on other sites More sharing options...
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