onisusa.7208 Posted July 3, 2022 Share Posted July 3, 2022 (edited) Somewhat of an update for me! background: I have 2 weeks new acc (core), dungeon master title, finished all story + explorable mode, got 13700 tokens, completed dungeon frequenter 16 times (that is 128 dungeons in total, usually all 3 paths in a row). I have checked the npc daily and it has not worked. but today arah vendor is okay selling me the lowest tier exotics (hand/mantle/head/foot). I have done arah story (once) + exp modes 6 times (2 times of each). all the other vendors are broken for me, even though I've done AC probably 30 times now (all paths). Edited July 3, 2022 by onisusa.7208 1 1 Link to comment Share on other sites More sharing options...
JohnSnow.9802 Posted July 4, 2022 Share Posted July 4, 2022 19 hours ago, onisusa.7208 said: Somewhat of an update for me! background: I have 2 weeks new acc (core), dungeon master title, finished all story + explorable mode, got 13700 tokens, completed dungeon frequenter 16 times (that is 128 dungeons in total, usually all 3 paths in a row). I have checked the npc daily and it has not worked. but today arah vendor is okay selling me the lowest tier exotics (hand/mantle/head/foot). I have done arah story (once) + exp modes 6 times (2 times of each). all the other vendors are broken for me, even though I've done AC probably 30 times now (all paths). That is really interesting. Everything is still the same for me, but it's nice to hear somewhat of an update! Link to comment Share on other sites More sharing options...
Eliminator.6203 Posted July 5, 2022 Share Posted July 5, 2022 On 7/1/2022 at 5:39 AM, BvAInvest.5642 said: I have the same issue. Sent a ticket to only support and reported the bug ingame. Waiting to see if anything comes from this... really frustrating that the gifts are the only things missing to craft my legendaries after finally finishing my map completion... Same here bro, I've been waiting for a fix for weeks now 😢 Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted July 5, 2022 ArenaNet Staff Share Posted July 5, 2022 Hi everyone, I'm sorry this is ongoing. I know people are aware of it and working on it, I'm seeing if I can't get an update. 7 1 Link to comment Share on other sites More sharing options...
SandraSolace.7682 Posted July 5, 2022 Share Posted July 5, 2022 Nitpicking here.... Did you mean 'if you can get an update" ( so sorry, it was just, I had to laugh so hard.) 1 Link to comment Share on other sites More sharing options...
Aerulight.7250 Posted July 6, 2022 Author Share Posted July 6, 2022 Oh dear, the last solution didn't stick for everyone? Thank you Rubi for keeping a fresh eye on this! Link to comment Share on other sites More sharing options...
JohnSnow.9802 Posted July 6, 2022 Share Posted July 6, 2022 7 hours ago, Rubi Bayer.8493 said: Hi everyone, I'm sorry this is ongoing. I know people are aware of it and working on it, I'm seeing if I can't get an update. Thanks for looking into this for us! Link to comment Share on other sites More sharing options...
Eliminator.6203 Posted July 6, 2022 Share Posted July 6, 2022 8 hours ago, Rubi Bayer.8493 said: Hi everyone, I'm sorry this is ongoing. I know people are aware of it and working on it, I'm seeing if I can't get an update. Thank you Link to comment Share on other sites More sharing options...
LadyKitty.6120 Posted July 7, 2022 Share Posted July 7, 2022 (edited) Kitty's also ran into this issue this week on an alt account she's mostly used for raiding. Can't buy anything requiring explorables despite of having done enough explorables in 2 different dungeons (AC and CoE, 6 explorables per dungeon just for the sake of trying to figure out how the bug exactly works). Though randomly, the NPC is selling Sorrow's Embrace rare armors due to having done the story there at some point in the past pre-patch. And rare armors for AC as well after completing its story yesterday (AC rare armors have been the only thing that's become unlocked during this whole time). But still, dungeon-specifc exotic armors are fully locked. Things Kitty's tested now: -In Crucible of Eternity: 3 explorable paths, story mode, 3 explorable paths - didn't work. -In Ascalonian Catacombs: story mode, 6 explorable paths - didn't work. So, it seems like it isn't opening the dungeon-specific stuffs at all, doesn't seem to recognize having completed the paths. Not even story modes for the exotic dungeon armors. Update: Kitty now checked another account that had used tokens from the voucher for most dungeons due to crafting legendaries and on that particular account, most stuffs are unlocked as they should according to how the patch was worded...but the NPC isn't selling rare armors for AC even though it is selling rares and exotics for pretty much all the other dungeons, including exotics for AC. O_o So, the system is kinda totally inconsistent atm. Edited July 7, 2022 by LadyKitty.6120 Added information. 4 1 Link to comment Share on other sites More sharing options...
TheRieserator.2751 Posted July 7, 2022 Share Posted July 7, 2022 37 minutes ago, LadyKitty.6120 said: Kitty's also ran into this issue this week on an alt account she's mostly used for raiding. Can't buy anything requiring explorables despite of having done enough explorables in 2 different dungeons (AC and CoE, 6 explorables per dungeon just for the sake of trying to figure out how the bug exactly works). Though randomly, the NPC is selling Sorrow's Embrace rare armors due to having done the story there at some point in the past pre-patch. And rare armors for AC as well after completing its story yesterday (AC rare armors have been the only thing that's become unlocked during this whole time). But still, dungeon-specifc exotic armors are fully locked. Things Kitty's tested now: -In Crucible of Eternity: 3 explorable paths, story mode, 3 explorable paths - didn't work. -In Ascalonian Catacombs: story mode, 6 explorable paths - didn't work. So, it seems like it isn't opening the dungeon-specific stuffs at all, doesn't seem to recognize having completed the paths. Not even story modes for the exotic dungeon armors. same here, I have done cof each path 3+ times but still nothing unlocked. 1 1 Link to comment Share on other sites More sharing options...
Aerulight.7250 Posted July 7, 2022 Author Share Posted July 7, 2022 My empathies to those still affected. And continued thanks to those who've spared their free time in experimenting and sharing their findings! You're all stars in my eyes. 🤩 1 Link to comment Share on other sites More sharing options...
Usagi.3875 Posted July 9, 2022 Share Posted July 9, 2022 (edited) On 7/5/2022 at 1:01 PM, SandraSolace.7682 said: Nitpicking here.... Did you mean 'if you can get an update" ( so sorry, it was just, I had to laugh so hard.) "See if I can't" is actually a pretty standard and accepted phrase. Means exactly the same thing, just another way of saying it But onto the matter at hand. I completed Ascalon Catacombs story + all paths 2 days ago, and then Twilight Arbor story + all paths just today. Old account (can't remember if Day 1, but certainly in first month), on a character that had it's 9th birthday like 2 months ago. Never did any dungeons on any of my characters before 2 days ago. Thanks for the notice Rubi, I hope it's fixed soon, I'm wanting the Twilight Arbor armor skins! Edited July 9, 2022 by Usagi.3875 Link to comment Share on other sites More sharing options...
Stwo.5721 Posted July 10, 2022 Share Posted July 10, 2022 Is the dungeon vendor also gated behind the 4 day verification timer or am I also affected by the bug. Link to comment Share on other sites More sharing options...
Neptune.5948 Posted July 10, 2022 Share Posted July 10, 2022 Doubt it. Even with my account verified I am having the same issue. Done all CoF paths around 7x each and no exotic piece has unlocked. Link to comment Share on other sites More sharing options...
Aerulight.7250 Posted July 11, 2022 Author Share Posted July 11, 2022 On 7/10/2022 at 7:50 AM, Stwo.5721 said: Is the dungeon vendor also gated behind the 4 day verification timer or am I also affected by the bug. The verification limits have never limited access to dungeons in my memory or in anything I found on the wiki. So, I would say it's safe to presume you are also affected by the bug, if you're also the right level for a given dungeon (and access to Lion's Arch = IE at least level 35) and already run it those requisite number of times. Link to comment Share on other sites More sharing options...
LadyKittyEU.9635 Posted July 19, 2022 Share Posted July 19, 2022 The situation is STILL the same as before even after today's patch that was supposed to fix it. Can't buy anything that requires explorables or story from CoE or AC despite of having completed all 3 explorables twice and story once in both before the patch. 2 Link to comment Share on other sites More sharing options...
BvAInvest.5642 Posted July 21, 2022 Share Posted July 21, 2022 For me the patch solved the problem of not being able to purchase my legendary gift Link to comment Share on other sites More sharing options...
Loxa.1046 Posted July 23, 2022 Share Posted July 23, 2022 Patch has fixed it for me now. Link to comment Share on other sites More sharing options...
TheRieserator.2751 Posted July 26, 2022 Share Posted July 26, 2022 same here, bug is fixed for me Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted July 26, 2022 Share Posted July 26, 2022 On 7/7/2022 at 11:52 PM, Aerulight.7250 said: My empathies to those still affected. I helped a friend this past weekend, because he is affected and needed a specific set of Runes. He thought playing through any path of the respective dungeon would unlock the item, but we then realized it had to be the story instance. So we had twice the "fun." 😉 Reporting this to give the devs a heads-up that this still isn't fix for some who were/are affected. 1 Link to comment Share on other sites More sharing options...
Aerulight.7250 Posted July 28, 2022 Author Share Posted July 28, 2022 Thanks Ashantara. That means clarity on wording in the vendor window needs to be looked at as well. Link to comment Share on other sites More sharing options...
LadyKitty.6120 Posted August 4, 2022 Share Posted August 4, 2022 Update on the matter: Looks like it's now counting the dungeon runs properly again. However, if you had done the dungeon runs before the fix, you need to run again as still misses the explorables completed prior to the fix. Kinda super-annoying but gotta deal with it and somehow find squads for those runs apparently =.=' Link to comment Share on other sites More sharing options...
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