Just a thought regarding mount skins and the upcoming Steam release...

[Mungrul.9358]

It might be worth putting a prominent disclaimer notice on mount skins in the Gem Store noting that buying the skin does not unlock the mount.

Best to be clear whenever possible to avoid conflict.

[Parasite.5389]

why are all the topics about Steam players treating them like total idiots?

[Erich.1783]

In fairness this has been an issue with new players for some time.  I think the point was less about steam players, and more about the (potentially) large number of incoming new players. 

[Shivan.9438]

Yeah, I've seen people in map chat a few times asking where their mount was, not knowing that they were just buying the skin. Adding a note that you're just buying the skin is a good idea.

[AgentMoore.9453]

4 hours ago, Parasite.5389 said:

why are all the topics about Steam players treating them like total idiots?

They're not. Most of these are just improvements and clarifications that would be good to implement, not a commentary on the intelligence of the new target market.

While ArenaNet is already in the guts of their game making changes, people might as well make their suggestions. Being clear about the stuff you're selling seems like a good idea to me, and I suspect that's why they're finally releasing an actual complete edition of the game for the Steam release.

Can you think of anything that'd be bad about letting people know that buying skins won't unlock the associated mount?

[mikansei.5742]

It's always bothered me that the other skin categories in the gemstore are explicitly labeled "Armor Skins," "Weapon Skins," "Glider Skins," "Skiff Skins" etc. while mount skins are simply labeled "Mounts." I've definitely seen new players confused why they couldn't use the "mount" they just bought, not realizing that buying the skin didn't unlock the mount.

If there's a downside to renaming the category "Mount Skins" for clarity and consistency, I certainly can't see it.

[robertthebard.8150]

So, I was curious, since I don't shop mount skins at all, and went and looked them up, and every mount skin I found clearly indicates that they are skins.  If people aren't reading that, it won't make any difference to change anything else.  Even the bundle packages indicate that they unlock skins.