Parasite.5389 Posted July 16 Share Posted July 16 Black lion keys are only available for purchase as a single key for 125 gems, and no longer offered in bundles of 5 and 25 1 Link to comment Share on other sites More sharing options...
kiranslee.4829 Posted July 16 Share Posted July 16 So is it me or anet just made BL keys only as single purchase ? Link to comment Share on other sites More sharing options...
Vetkin.6041 Posted July 16 Share Posted July 16 Yap, same problem here Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted July 16 ArenaNet Staff Share Posted July 16 Sorry about that--we are aware and we're working on getting that fixed. It is not intended. 5 1 Link to comment Share on other sites More sharing options...
Aja.3907 Posted July 16 Share Posted July 16 i hope this isnt on purpose, having to click confirm for every single key you want to buy will be extremely annoying 1 Link to comment Share on other sites More sharing options...
satans plea.1704 Posted July 16 Share Posted July 16 hahaha, I was gonna say... my comment would not have been very flatering if this was an intended move LOL. but hey, at least it was just a mistake. should have done that for april fools 😄 1 1 Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted July 16 ArenaNet Staff Share Posted July 16 It's not on purpose, I promise! We're working on it: 3 2 Link to comment Share on other sites More sharing options...
kiranslee.4829 Posted July 16 Share Posted July 16 9 minutes ago, Rubi Bayer.8493 said: It's not on purpose, I promise! We're working on it: Good to know that , it was my only way to support game since i dont like any cosmetics lately. Thanks. Link to comment Share on other sites More sharing options...
Parasite.5389 Posted July 16 Author Share Posted July 16 11 minutes ago, Rubi Bayer.8493 said: It's not on purpose, I promise! We're working on it: while you're checking that, the black lion statuette vendors are bugged too 1 Link to comment Share on other sites More sharing options...
grimnal.2796 Posted July 16 Share Posted July 16 Same. I really wanted that sword, but I guess it can wait. Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted July 16 ArenaNet Staff Share Posted July 16 14 minutes ago, Parasite.5389 said: while you're checking that, the black lion statuette vendors are bugged too @Parasite.5389 Can you elaborate a bit? I did a quick check with the team and they haven't received any reports. 1 Link to comment Share on other sites More sharing options...
Parasite.5389 Posted July 16 Author Share Posted July 16 (edited) 4 minutes ago, Rubi Bayer.8493 said: @Parasite.5389 Can you elaborate a bit? I did a quick check with the team and they haven't received any reports. the tabs for 60 statuette and 45 statuette items are blank, it's like the merchant has been reverted to a previous state Edited July 16 by Parasite.5389 Link to comment Share on other sites More sharing options...
Drako.8295 Posted July 16 Share Posted July 16 Please atleast tell me that people will get somekind of refund cus a buddy of mine believed that it was changed that way and he bought a lot of keys to get the new sword.... (since the budles where cheaper) Link to comment Share on other sites More sharing options...
fusioncon.3269 Posted July 16 Share Posted July 16 6 minutes ago, Parasite.5389 said: the tabs for 60 statuette and 45 statuette items are blank, it's like the merchant has been reverted to a previous state seems they may be filtering items you already have unlocked. Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted July 16 ArenaNet Staff Share Posted July 16 7 minutes ago, Parasite.5389 said: the tabs for 60 statuette and 45 statuette items are blank Okay, I'm pretty sure I know what this is--the statuette vendors now take into account if you already own a cosmetic or novelty item and will not display it, in order to avoid accidental duplicate purchases. We are currently talking about making that clearer so it doesn't look like something is broken to players who already unlocked everything in certain tabs. 4 2 Link to comment Share on other sites More sharing options...
Parasite.5389 Posted July 16 Author Share Posted July 16 Just now, Rubi Bayer.8493 said: Okay, I'm pretty sure I know what this is--the statuette vendors now take into account if you already own a cosmetic or novelty item and will not display it, in order to avoid accidental duplicate purchases. We are currently talking about making that clearer so it doesn't look like something is broken to players who already unlocked everything in certain tabs. that will explain it; it just looked like something was broken since nothing was mentioned about the change in the patch notes Link to comment Share on other sites More sharing options...
Skullmarked.8705 Posted July 16 Share Posted July 16 For those of us that purchased keys in bulk not knowing it was a bug, will we be compensated in some way? I mean, this is a big deal especially for super rare items and skin in the BL chests. I feel having this be a "buyer beware" situation would be distasteful. Link to comment Share on other sites More sharing options...
Blood.7254 Posted July 16 Share Posted July 16 16 minutes ago, Rubi Bayer.8493 said: Okay, I'm pretty sure I know what this is--the statuette vendors now take into account if you already own a cosmetic or novelty item and will not display it, in order to avoid accidental duplicate purchases. We are currently talking about making that clearer so it doesn't look like something is broken to players who already unlocked everything in certain tabs. Thank you, Ruby. We'll hold off on buying keys for the moment. 1 Link to comment Share on other sites More sharing options...
Vegeta.2563 Posted July 16 Share Posted July 16 21 minutes ago, Rubi Bayer.8493 said: Okay, I'm pretty sure I know what this is--the statuette vendors now take into account if you already own a cosmetic or novelty item and will not display it, in order to avoid accidental duplicate purchases. We are currently talking about making that clearer so it doesn't look like something is broken to players who already unlocked everything in certain tabs. Can you make it so the items you already own are a different color.. maybe greyed out or something? In case those that still want to see the full list can. Link to comment Share on other sites More sharing options...
satans plea.1704 Posted July 16 Share Posted July 16 31 minutes ago, Skullmarked.8705 said: For those of us that purchased keys in bulk not knowing it was a bug, will we be compensated in some way? I mean, this is a big deal especially for super rare items and skin in the BL chests. I feel having this be a "buyer beware" situation would be distasteful. Link to comment Share on other sites More sharing options...
satans plea.1704 Posted July 16 Share Posted July 16 I would guess they will handle it the same as when the keys go on sale and they refund recent purcheses with the discount through a ticket Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted July 16 ArenaNet Staff Share Posted July 16 1 hour ago, grimnal.2796 said: Same. I really wanted that sword, but I guess it can wait. Hang in there a tiny bit longer--our plan is for this fix to go out today. 1 Link to comment Share on other sites More sharing options...
Gehenna.3625 Posted July 16 Share Posted July 16 I just logged in and saw that the only way you can buy keys now is per 1 for 125 gems. I no longer see the options to buy batches of 5 and 25. 3 Link to comment Share on other sites More sharing options...
Parasite.5389 Posted July 16 Author Share Posted July 16 1 Link to comment Share on other sites More sharing options...
Sobx.1758 Posted July 16 Share Posted July 16 1 minute ago, Gehenna.3625 said: I just logged in and saw that the only way you can buy keys now is per 1 for 125 gems. I no longer see the options to buy batches of 5 and 25. Nope: Link to comment Share on other sites More sharing options...
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