Boogiepop Void.6473 Posted August 17, 2021 Share Posted August 17, 2021 The website to preorder is broken and unusable. https://imgur.com/fXogH0F [img]https://i.imgur.com/fXogH0F.png[/img] Link to comment Share on other sites More sharing options...
ArenaNet Staff Fire Attunement.9835 Posted August 17, 2021 ArenaNet Staff Share Posted August 17, 2021 @Boogiepop Void.6473 Do you happen to be using Firefox in incognito mode? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 17, 2021 Share Posted August 17, 2021 Make sure you allow 'tracking' on the site. Link to comment Share on other sites More sharing options...
TheQuickFox.3826 Posted August 17, 2021 Share Posted August 17, 2021 This happens to me when I have Firefox tracking protection on. Whether in private browsing mode or not. Link to comment Share on other sites More sharing options...
Boogiepop Void.6473 Posted August 18, 2021 Author Share Posted August 18, 2021 Using ff but not in incognito. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 18, 2021 Share Posted August 18, 2021 Again, make sure that 'tracking' is allowed on the site. Link to comment Share on other sites More sharing options...
Kazumm.4670 Posted August 18, 2021 Share Posted August 18, 2021 I had the exact same problem using FireFox also. I do not use incognito mode. I also have Edge installed so i actually had to use it to access the website and purchase the game. Link to comment Share on other sites More sharing options...
Boogiepop Void.6473 Posted September 1, 2021 Author Share Posted September 1, 2021 Still have this. Unable to order as the site is unusable. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 1, 2021 Share Posted September 1, 2021 Did you enable 'tracking'? Link to comment Share on other sites More sharing options...
Healix.5819 Posted September 1, 2021 Share Posted September 1, 2021 Parts of buy.guildwars2.com are hosted by DigitalRiver. Ad-blockers, higher security settings and tracking protection can all cause the site to break. Firefox with default settings won't have a problem, but if you enable strict privacy settings, it will. Link to comment Share on other sites More sharing options...
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