Ban and gold confiscated for being RMT trolled ... - Page 2 — Guild Wars 2 Forums

Ban and gold confiscated for being RMT trolled ...

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Comments

  • Healix.5819Healix.5819 Member ✭✭✭✭

    @Ray Koopa.2354 said:
    So to summarize, your only "error" was to keep the mail (unaccepted) instead of immediately returning it?

    If you want to prevent this situation, you need to return the mail before the GM investigates, but that's unrealistic since it could only be a few hours before your account is at the top of the queue, though 24-72 hours is more likely. Whether you return it or not however, your account will be investigated, it's just a matter of you returning the mail first or the GM deducting the amount directly from your account. If they do deduct it, the gold in the mail is yours, so if you return it, it's essentially the equivalent of accidentally mailing someone gold, and you'd need to contact a higher level of support to get it back (GM Magister being your best bet). As for the worries of a permanent mark on your account, their recent policy clarification claims that they don't ban for simply receiving gold, so carry on as if nothing happened.

  • @Sapinzeus.1932 said:
    And hope there will be no "exception" on your case...

    I don't have to 'hope' because (a) it's incredibly rare that people get an unauthorized RMT delivery and (b) it's even more rare that the recipient will be in a situation in which ANet Support can't tell what happened.

    Exception-driven policy and mechanics is generally a bad idea, as it makes things less efficient and less fun. There isn't a sudden rash of people receiving 200 gold or more from strangers or a sudden increase in the count of people without any history of RMT to get dinged by support.

    I don't want to minimize the OP's frustration: there is no scenario where this would feel good to anyone. My point is that the vast majority of people aren't affected.

    Perhaps an entirely different approach is required to fight RMTs, eg. limiting money per ingame mail to friend list and guild.

    Or perhaps not. Such a limit affects everyone, including mentors who routinely ship goods & coin to new players to help them get started, donations to players, tips for portals & commanders, and so on. And it only benefits that teeny tiny fraction of players who get unsolicited gold from unauthorized sources.

    "With great power comes not-so-great utility bills."

  • @Illconceived Was Na.9781 there is already a limit on in-game mail: https://help.guildwars2.com/hc/en-us/articles/230430967-Gold-Wealth-Transfer-Restrictions-Mail-Guild-Bank-

    @Healix.5819 said:
    As for the worries of a permanent mark on your account, their recent policy clarification claims that they don't ban for simply receiving gold, so carry on as if nothing happened.

    For now, I will play GW2 way less than before (I will continue co-leading my raid's roster and complete dailies but nothing more now ...). For "their recent policy clarification" support told me (2 GMs, one in English AND one in French) that the flag is used to see if there is recidivism and if there is recidivism, they can take actions against the account (week ban, 6month ban, and permanent ban).

  • Nemezijus.6851Nemezijus.6851 Member ✭✭
    edited November 26, 2018

    This is ridiculous treatment or players. Tipping mesmers at JPs is very common these days and there are guilds who do it regularly (PINK <3). But now this current RMT ban trolling makes everyone paranoid regarding receiving tips. Anet should find a better way to handle this.

  • That's a 500 gold limit per week, not a 0 gold limit per century. It doesn't prevent people from sending tips and care packages as would the proposal to which I responded would...

    Perhaps an entirely different approach is required to fight RMTs, eg. limiting money per ingame mail to friend list and guild.

    The weekly gold limit affects a tiny fraction of players. A permanent limit to just guilds/friend-list affects a lot more people, especially new players who are less likely to be part of guilds or have a network of associates.

    I'm sorry that you've had to deal with this and I'm sympathetic to the frustration you must feel. But there isn't some sort of epidemic of unsolicited RMT donations. (It's not even 'new'; there was at least one infamous case within a few months after launch, resulting in a suspension for an innocent party. The decision was successfully appealed.) And players already have the option to "opt out" by returning the mail to sender and blocking the individual if necessary.

    "With great power comes not-so-great utility bills."

  • Blocki.4931Blocki.4931 Member ✭✭✭✭

    @Nemezijus.6851 said:
    This is ridiculous treatment or players. Tipping mesmers at JPs is very common these days and there are guilds who do it regularly (PINK <3). But now this current RMT ban trolling makes everyone paranoid regarding receiving tips. Anet should find a better way to handle this.

    Nope, simply not true. Nobody has to worry about this. For it to happen somebody has to spend actual money for it, nobody would do that just to troll somebody. Just like nobody would just silently send gold without message or having ever interacted with you. Plus, the person doing the ports would at least see names of characters they port through the JP, they could see the name of the person sending the mail, if they don't recognize it or the mail doesn't have any message then they can still decide whether to accept it or not. This isn't some huge issue, the two times it happened just blew up and any punishment was due to them accepting the gold or not clicking Return to Sender.

    Logging out forever.

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