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Illconceived Was Na.9781

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Everything posted by Illconceived Was Na.9781

  1. (1) reply to the second ticket and ask for it to be closed — otherwise you just slowed down the response time to your own ticket(2) in the best of times, support asks for 3 days to help with most tickets; you didn't wait even that long(3) this isn't the best of times; there's a backlog (sometimes as long as 10 days, according to one of the team leads on Reddit) This isn't how I would choose to handle an unexpected slow down (whether to loss of personnel or increase in tickets or whatever). But then again, I don't work at ANet so I don't know any of the specific factors with which they are dealing, only the generics that plague every support team. tl;dr be patient, even if that's hard to do.and hope that ANet doesn't let such a long delay occur again
  2. The forums used to include a "hey, what happened to my ticket?" thread, but... people abused it. Instead of asking just about overdue tickets, people were using it to jump the queue, escalate, appeal decisions, and so on. It became unrealistic for ANet to have someone read through all the chaff. For now, your husband can reply to the email he received and ask for an update. Otherwise, wait patiently (I know that's not very useful advice, but that's all that's on the table for now). Don't, I repeat, do not create a new ticket. That slows things down — they have to merge the old ticket into the new one, which (a) puts it at the end of the queue with other 'new' tickets and (b) means someone has to read & compare details in both tickets. (And apparently, it turns out, a lot of people post contradictory details.) tl;dr 10 days is extra long compared to normal, but apparently happening these days. Wait patiently, don't create a new ticket, and, you can ask for an update (although it probably won't result in faster service).
  3. This is one of those situations in which the problem is outside the purview of the support teams. Something is happening between when you setup the payment with PayPal and before it gets to ANet. It's none of the usual suspects, because, if it were, the people answering your ticket would have addressed the issue already. I'd guess that the issue is that DigitalRiver is expecting data in form xyz, and PayPal is sending it as yzx, or something like that, but ... well doesn't matter what any of us think. What you want is for someone at PayPal to get on the phone with someone at DigitalRiver to find out if the issue is happening before or after DR processes the payment. So request PayPal to escalate the ticket and phrase it something like, "I'd like to find out where the issue is occurring. Can you confirm with DigitalRiver that they have sent a request to PayPal and that they are getting confirmation of sufficient funds?" It shouldn't be your job to get the companies to talk to each other, but if you want to see things resolved, you'll probably need to help them make it happen. Good luck.
  4. It seems unlikely to me that ANet is going to undercut the value of these luxury items because some people think the market value is too high. The Mistlock Sanctuary offers all of the same features (albeit less convenient) for 1000 gems, when it's available.
  5. If you read more thoughtfully, you'd see I'm pointing out how assumptions about cost and benefit that undermine your own proposal. If you want the game to grow, maybe you should put more time in understanding ANet's point of view, so you can address their goals and concerns better.
  6. Some nitpicking about the stated examples: To make up for the knitting, some additional examples: Lake Doric: two POI cannot be easily reached without clever play or a zerg. (One is exceptionally difficult to reach without stealth or mounts or help.)Lake Doric & Ember Bay: many of the hearts are exceptionally tedious to complete, unless you participate in a nearby event chain. This isn't exactly the same as the OP's concern in Istan, but it almost certainly puts off more people. It's another example of ANet making a design choice that a big chunk of people find boring, rather than challenging.
  7. Comments like yours.Oh I see. If I agree, the conversation is honest. No just that your points are all moot and non issues.You simply don't agree. That's got nothing to do with "honesty."
  8. Comments like yours.Oh I see. If I agree, the conversation is honest.
  9. However, you forgot: It's far, far cheaper for ANet to deliver outfits than armor sets. The one-size-fits-all design means that they don't have to worry about clipping, the only have to worry about four dye channels (rather than 12-24), and they have more scaling options.
  10. You're missing the fact that there aren't enough buyers to sell instantly for that price. There might have been, but for most items that you can sell in bulk, that amount available at any given price varies. Again, if ANet agreed with you today, it won't change soon. So while you're waiting, ask for 1c higher.Even when prices are falling quickly, they also go up a bit before they drop further down. I don't fault you for valuing 1g in your wallet more than a 99% chance of having 1.25g in your wallet later today; that's a personal preference. (Economists refer to that as "risk aversion" and there's nothing wrong with it; it helps drive the markets.) However, please don't let that prevent you from using a temporary work--around of settling for 1.001g in 5-30 minutes, instead of 1g instantaneously.
  11. It's not cancelling anything but putting my unsold items on TP. This is the problem. Just look at screen, TP listed my 2 Vicious Fangs for 20s20c although I tried to instasell them.Another thing is please tell me how are you going to sell any item for the price lower than best buy offer. You can't just sell item for 10 silver if someone wants to buy it for 20 silver. That's the problem. Another thing is I can't sell more than wants person/people offering best price. THat's why very ofter when you want to sell stack of something and there are offers of buying 5,10,5,8,2,7 quantity you have to repeat that n-times. I just tested this because it's been a long time. And you're right, these days, you can no longer sell in bulk for under the minimum offer (it used to be possible, but that's moot). And it would be fair if ANet changed selling to work the same as buying: you can choose to buy a stack at a variety of prices, so why not allow people to sell to the existing buy offers? However, it's not as easy as it sounds, because the existing offers keep changing (as other people buy & sell). So while you can insta-buy as much as is offered, we can't insta-sell, because there's no guarantee that there will be more on offer. Consequently, even if ANet agreed with you today, it's going to be 6-12 months before we see anything like this in game. Instead, put your offer at one copper above the minimum offer. It won't be instant, but it will be nearly instant for anything that you can sell in bulk. It will almost never make make a meaningful difference in the time your offer lasts.
  12. The TP is doing exactly what you expect: it's canceling an insta-sell because there aren't enough buy offers. If you really want to maximize the efficiency of impatience, manually lower your price by a few copper. Then you'll sell to those buy offers, too (although, of course you'll end up with somewhat less coin). Why? The only way you can get undercut is if you're offering more than most buyers are willing to pay. Ask for less in the first place or heck, sell instantly, and Presto, no undercutting.
  13. Historically, I've saved up the daily potions for Wintersday for gold. Otherwise, @Gorani.7205 has excellent recommendations. Other options: Non-repeatable reward tracks (for the 7-clover that most of them dish out at the end).Dungeon reward tracks (for the AP from completing the respective collections)Heart of Maguuma (for the map currencies, if you don't do there for PvE)Maguuma Wastes (for geodes)Crystal Desert (for collection skins)
  14. Further ReadingStephen Clarke-Wilson, on his own ping from Seattle (spoiler alert: his route goes through Dallas (location of old datacenter) on the way to Virginia (location of Amazon AWS) )Same guy, on ping for ANet devs](https://www.reddit.com/r/Guildwars2/comments/7doj1l/anet_can_we_please_get_an_actual_way_of_checking/dq0g4ax/)Also same guy, explaining why the change to Amazon is temporarily affecting people's connection (ISP/backbone issues, not the servers themselves or their location)Stephen Clarke-Wilson commenting more recently about ping (on r/guildwars, but the ideas still apply) (poster's note: I made some minor formatting changes)
  15. They did it because it actually improved latency for the vast majority of NA players. Despite the Virginia location. As with any transition, even if most people see reduced ping, some will see more. In some cases, this is due to the transition as local ISPs learn the new location of "guildwars2.com". In some cases, it's because the new location is actually worse for some people. In some cases, it's coincidental. And in some cases, it's due to something going wrong in all the miles of cable between, completely unrelated to the new location. Accordingly, none of us can say if the move is the cause of your worsening ping. You'll need to run PingPlotter or similar software to see where things are going wrong and share that data with ANet. If they can, they'll help you identify a cause and troubleshoot with you. If it's their ISP, their machines, or the location, they have some tricks they can try. tl;dr run pingplotter to identify the location(s) of the breakdown and work with ANet to address them.
  16. True, except for Fractals, you need the Mistlock Sanctuary Pass to be able to return.For WvW/EotM, I usually needed 15-30 minutes before I could be sure DR expired.
  17. That even has always been subject to diminishing returns. To fix it, swap your parked toon maybe 1x/week (and do something else with the other toon). DR has a random element to it, so it's possible to go as long as a month without noticing, I think. Or sometimes it pops up in a few days. I think when I was farming that event daily, I swapped 2x/month.
  18. To check if you've reached the cap, open up your achievement panel and mouseover the ANet symbol/orb in the upper left corner. Add up "daily" and "monthly" points. The maximum is 15k. Unfortunately, there's nothing in the game that explains this. I'd like to see a minor achievement (for maybe a consolation 10 AP) when you reach the cap, one that triggers an email that explains the cap. At the very least, I'd like to see a way to track it in the UI. "Mouseover" is good for extra info; it's a shame to hide something that every veteran will eventually encounter.
  19. I don't look at the total costs per slot. I look at, "how many new slots do you get by building bigger bags?" If you already own 20-slot bags, then making a 32 slot bag means you're adding only 12 slots for 150g. Paying retail for a new bag slot is 400 gems, which is currently 120g (in the last 3 months, it's been as low as 105g). 20-slot bags cost 10-15g, depending on the source (sometimes less). edited: updated the numbers to consistently use 10g for 20-slot bags & 120g for 400 gems So to me, the alternatives for existing characters are: <130g: Increase by 20 slots (one new 20-slot bag, one new bag slot)300g: Increase by 24 slots (replacing two existing 20-slots with two 32-slot bags)270g: Increase by 20 slots (using five 24-slot bag replacements and one new bag slot)195g: Increase by 24 slots (with three 28-slot bag replacements)For a new character starting from scratch, I compare the following: ~40g: 80 slots (using standard four 20-slot bags)32- vs 20-Slot comparison 600g: 128 slots (four 32-slot bags)~300g: 120 slots (six 20-slot bags and two extra bag slots)28- vs 20-Slot comparison 260g: 112 slots (four 28-slot bags)~300g: 120 slots (six 20-slot bags and two extra bag slots)24- vs 20-Slot comparison 150g: 96 slots (four 24-slot bags)170g: 100 slots (five 20-slot bags and one extra bag slot)
  20. There are no "cheap" ways. Just outrageously expensive and incredibly outrageously expansive.The 24-slot Gossamer bag is probably the least costly. Requires a 1g recipe to unlock & about 28 gold worth of mats. The 28-slot version requires about 63g worth of mats.
  21. Fun? Bliss and [GOAT] are all that. And more.Nice? Don't let their opponents hear tell of that. They have a reputation to uphold.
  22. Whenever there's a random drop for a collection, some people get it right away, most get it quickly, and a small fraction of us struggle. It's not a bug, just a limitation of keeping things interesting with RNG instead of just grind. For me, it's been things like Tiger Claws (which was especially annoying since, at the time, there were no concentrations of tigers near each other).
  23. @ozzeh.7398 (and others who are wondering) this edit you made is an incredible start for a page, thank you! It's absolutely what we're looking for =) . I'd agree: that's a really good start. :+1: A rule of thumb I use: if I wasn't around to answer my friend's question, would this help them figure out what they wanted to know? I think your "stub" does that and more. In other words: well done, ozzeh. Looking forward to seeing more :)
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