[Bug] Relink Issues - Page 4 — Guild Wars 2 Forums

[Bug] Relink Issues

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  • Kilo.2539Kilo.2539 Member ✭✭✭

    folks Will transfer off DB, MAG and FC this week so when Anet does “fix” this link we will inevitably spend the next 2 months on completely unbalanced servers again.

  • Tinnel.4369Tinnel.4369 Member ✭✭✭✭

    @Strider Pj.2193 said:

    @Tinnel.4369 said:

    @Swagger.1459 said:
    Dear GW2 Community,

    The whining, dev finger pointing and bashing of Gaile has been completely unnecessary. Learn to control yourselves and emotions, and stop being so overly critical that another human made a mistake somewhere. Some of you are behaving as if the world will end, but guess what? It’s not...

    The only error looks to be in the forum post, nothing more. And it’s wrong to be immature and jerkish to the Gaile, who is the community representative trying to help, who is not a developer and doesn’t have control over game functions... I reported the 4 threads, now 5, that were QQing about match ups (as per usual every relink) and all she had been is helpful. She could have just locked the threads and dismissed all the whining, but she didn’t... She actually took the time to investigate and clarify.

    If any of you were to ever wonder why the devs have such strict rules on communication with the players, we need not look any further than this thread. Some of you take the game so seriously that it impairs your rational thinking and ability to type out mature responses... so I’d take a step back and maybe apologize for being overly dramatic and unreasonable to Gaile and the devs.

    Final words.. Mistakes happen all the time, and each of you posting are not some beings of perfection, so do some self reflection this holiday on how some of you treat others, on the outside world and online...

    Good luck!

    You are confused and/or misinformed.

    What would you like them to be apologized to for?

    Your own post here clearly details the problem. We, the community, are troubleshooting ANets game through the community representative on the forum for them. And in doing so are being scolded by said representative for being 'unhelpful'. It's neither our job, nor Gaile's job, but because whoever's job it is dropped the ball this is where we're at. No one was going to do anything (and may well still not) if the community didn't speak up. The community taking liberties with sarcasm and jabs at ANets expense when they clearly fumbled is hardly anything that should be apologized for.

    Mistakes do happen all the time, I don't think anyone here expressed that they expected to be exempt from any responsibility for such mistakes. Could people display some manners and professionalism? Sure. Does that include ANet? Yup.

    You are correct that mistakes happen all the time.

    The interesting part here is the Dev who posted the links was the one who, according to the API, got it wrong.

    It would appear that the Links as they happened, were correct.

    The API is showing what was intended, not the Dev post.

    If the links are right there's a whole other issue at hand.

  • Kaiser.9873Kaiser.9873 Member ✭✭✭

    @Swagger.1459 said:
    Dear GW2 Community,

    The whining, dev finger pointing and bashing of Gaile has been completely unnecessary. Learn to control yourselves and emotions, and stop being so overly critical that another human made a mistake somewhere. Some of you are behaving as if the world will end, but guess what? It’s not...

    The only error looks to be in the forum post, nothing more. And it’s wrong to be immature and jerkish to the Gaile, who is the community representative trying to help, who is not a developer and doesn’t have control over game functions... I reported the 4 threads, now 5, that were QQing about match ups (as per usual every relink) and all she had been is helpful. She could have just locked the threads and dismissed all the whining, but she didn’t... She actually took the time to investigate and clarify.

    If any of you were to ever wonder why the devs have such strict rules on communication with the players, we need not look any further than this thread. Some of you take the game so seriously that it impairs your rational thinking and ability to type out mature responses... so I’d take a step back and maybe apologize for being overly dramatic and unreasonable to Gaile and the devs.

    Final words.. Mistakes happen all the time, and each of you posting are not some beings of perfection, so do some self reflection this holiday on how some of you treat others, on the outside world and online...

    Good luck!

    This is the thing though. We don't HAVE to act a certain way. We don't HAVE to be polite and friendly. We are the customers, and we expect things to work right. Little things here and there? Sure those can slide, but this isn't a little thing. "Oops, forgot to bring the milk in last night." is a small thing that people can overlook. "Wow, my Friday night, and perhaps the entire next 2 months of my WvW are jacked up." is not.

    Perhaps if there is no monetary exchange between players and company then yeah overlook this all day. There is though. Many WvW players purchased game, expansions, and maybe even gems expecting a company to make sure they get things right before shutting down for a week. At least one guild server transferred last night due to the fiasco. That's a significant chunk of change.

  • Strider Pj.2193Strider Pj.2193 Member ✭✭✭✭

    @Tinnel.4369 said:

    @Strider Pj.2193 said:

    @Tinnel.4369 said:

    @Swagger.1459 said:
    Dear GW2 Community,

    The whining, dev finger pointing and bashing of Gaile has been completely unnecessary. Learn to control yourselves and emotions, and stop being so overly critical that another human made a mistake somewhere. Some of you are behaving as if the world will end, but guess what? It’s not...

    The only error looks to be in the forum post, nothing more. And it’s wrong to be immature and jerkish to the Gaile, who is the community representative trying to help, who is not a developer and doesn’t have control over game functions... I reported the 4 threads, now 5, that were QQing about match ups (as per usual every relink) and all she had been is helpful. She could have just locked the threads and dismissed all the whining, but she didn’t... She actually took the time to investigate and clarify.

    If any of you were to ever wonder why the devs have such strict rules on communication with the players, we need not look any further than this thread. Some of you take the game so seriously that it impairs your rational thinking and ability to type out mature responses... so I’d take a step back and maybe apologize for being overly dramatic and unreasonable to Gaile and the devs.

    Final words.. Mistakes happen all the time, and each of you posting are not some beings of perfection, so do some self reflection this holiday on how some of you treat others, on the outside world and online...

    Good luck!

    You are confused and/or misinformed.

    What would you like them to be apologized to for?

    Your own post here clearly details the problem. We, the community, are troubleshooting ANets game through the community representative on the forum for them. And in doing so are being scolded by said representative for being 'unhelpful'. It's neither our job, nor Gaile's job, but because whoever's job it is dropped the ball this is where we're at. No one was going to do anything (and may well still not) if the community didn't speak up. The community taking liberties with sarcasm and jabs at ANets expense when they clearly fumbled is hardly anything that should be apologized for.

    Mistakes do happen all the time, I don't think anyone here expressed that they expected to be exempt from any responsibility for such mistakes. Could people display some manners and professionalism? Sure. Does that include ANet? Yup.

    You are correct that mistakes happen all the time.

    The interesting part here is the Dev who posted the links was the one who, according to the API, got it wrong.

    It would appear that the Links as they happened, were correct.

    The API is showing what was intended, not the Dev post.

    If the links are right there's a whole other issue at hand.

    Maybe so. Although if the system IS automatic, and is just based off population metrics, (which, remember, is play hours not actual bodies) then the information was there. Could some have games the process to their benefit? Absolutely.

    Thank You for the {MEME}

  • Hey folks,

    I am very sorry that I could not update you sooner. I was awaiting approval on what to say, to make very certain that my interpretation of the events -- at which I arrived with your help and analysis -- was 100% accurate.

    I've posted a message from the team here.

    Gaile Gray
    Communications Manager: ArenaNet
    Fansite & Guild Relations; In-Game Events; Community Showcase Live

  • Kaiser.9873Kaiser.9873 Member ✭✭✭

    @Tinnel.4369 said:

    @Strider Pj.2193 said:

    @Tinnel.4369 said:

    @Swagger.1459 said:
    Dear GW2 Community,

    The whining, dev finger pointing and bashing of Gaile has been completely unnecessary. Learn to control yourselves and emotions, and stop being so overly critical that another human made a mistake somewhere. Some of you are behaving as if the world will end, but guess what? It’s not...

    The only error looks to be in the forum post, nothing more. And it’s wrong to be immature and jerkish to the Gaile, who is the community representative trying to help, who is not a developer and doesn’t have control over game functions... I reported the 4 threads, now 5, that were QQing about match ups (as per usual every relink) and all she had been is helpful. She could have just locked the threads and dismissed all the whining, but she didn’t... She actually took the time to investigate and clarify.

    If any of you were to ever wonder why the devs have such strict rules on communication with the players, we need not look any further than this thread. Some of you take the game so seriously that it impairs your rational thinking and ability to type out mature responses... so I’d take a step back and maybe apologize for being overly dramatic and unreasonable to Gaile and the devs.

    Final words.. Mistakes happen all the time, and each of you posting are not some beings of perfection, so do some self reflection this holiday on how some of you treat others, on the outside world and online...

    Good luck!

    You are confused and/or misinformed.

    What would you like them to be apologized to for?

    Your own post here clearly details the problem. We, the community, are troubleshooting ANets game through the community representative on the forum for them. And in doing so are being scolded by said representative for being 'unhelpful'. It's neither our job, nor Gaile's job, but because whoever's job it is dropped the ball this is where we're at. No one was going to do anything (and may well still not) if the community didn't speak up. The community taking liberties with sarcasm and jabs at ANets expense when they clearly fumbled is hardly anything that should be apologized for.

    Mistakes do happen all the time, I don't think anyone here expressed that they expected to be exempt from any responsibility for such mistakes. Could people display some manners and professionalism? Sure. Does that include ANet? Yup.

    You are correct that mistakes happen all the time.

    The interesting part here is the Dev who posted the links was the one who, according to the API, got it wrong.

    It would appear that the Links as they happened, were correct.

    The API is showing what was intended, not the Dev post.

    If the links are right there's a whole other issue at hand.

    No chance, like ZERO that GoM and CD should be unlinked and YB should have 3.

  • Towelie.9504Towelie.9504 Member ✭✭✭

    @Strider Pj.2193 said:

    @Tinnel.4369 said:

    @Swagger.1459 said:
    Dear GW2 Community,

    The whining, dev finger pointing and bashing of Gaile has been completely unnecessary. Learn to control yourselves and emotions, and stop being so overly critical that another human made a mistake somewhere. Some of you are behaving as if the world will end, but guess what? It’s not...

    The only error looks to be in the forum post, nothing more. And it’s wrong to be immature and jerkish to the Gaile, who is the community representative trying to help, who is not a developer and doesn’t have control over game functions... I reported the 4 threads, now 5, that were QQing about match ups (as per usual every relink) and all she had been is helpful. She could have just locked the threads and dismissed all the whining, but she didn’t... She actually took the time to investigate and clarify.

    If any of you were to ever wonder why the devs have such strict rules on communication with the players, we need not look any further than this thread. Some of you take the game so seriously that it impairs your rational thinking and ability to type out mature responses... so I’d take a step back and maybe apologize for being overly dramatic and unreasonable to Gaile and the devs.

    Final words.. Mistakes happen all the time, and each of you posting are not some beings of perfection, so do some self reflection this holiday on how some of you treat others, on the outside world and online...

    Good luck!

    You are confused and/or misinformed.

    What would you like them to be apologized to for?

    Your own post here clearly details the problem. We, the community, are troubleshooting ANets game through the community representative on the forum for them. And in doing so are being scolded by said representative for being 'unhelpful'. It's neither our job, nor Gaile's job, but because whoever's job it is dropped the ball this is where we're at. No one was going to do anything (and may well still not) if the community didn't speak up. The community taking liberties with sarcasm and jabs at ANets expense when they clearly fumbled is hardly anything that should be apologized for.

    Mistakes do happen all the time, I don't think anyone here expressed that they expected to be exempt from any responsibility for such mistakes. Could people display some manners and professionalism? Sure. Does that include ANet? Yup.

    You are correct that mistakes happen all the time.

    The interesting part here is the Dev who posted the links was the one who, according to the API, got it wrong.

    It would appear that the Links as they happened, were correct.

    The API is showing what was intended, not the Dev post.

    That's not correct at all. Why do you come to the assumption the API is showing "what was intended?"

    The API reports what the current state is, nothing more.

  • @Gaile Gray.6029 said:
    Hey folks,

    I am very sorry that I could not update you sooner. I was awaiting approval on what to say, to make very certain that my interpretation of the events -- at which I arrived with your help and analysis -- was 100% accurate.

    I've posted a message from the team here.

    For those to lazy to click, she wrote:

    @Gaile Gray.6029 said:
    An error was made in configuring the world links for North America. The list of linked words that was posted on 21 December 2018 was accurate. However, two links – one each meant for the Crystal Desert and Gates of Madness worlds – were accidentally applied to Yak’s Bend. We’re aware of this error and are very sorry that it took place.

    Unfortunately, due to technological limitations, we cannot amend this error until the next scheduled reset, which will take place on 28 December 2018. Again, we apologize for this issue and intend to take steps to prevent this sort of problem from happening in the future.

    Hype is the path to the dark side. Hype leads to unfulfilled expectations. Disappointment leads to anger. Anger leads to disgust. Disgust leads to "oh, new shinies! I'm back!"

  • @Gaile Gray.6029

    Thanks for your attention to this last night. I know from my own work that everyone's in a real hurry to get home for the holidays at this time of year, so I wasn't surprised no one around to fix the problem and I'm glad you were at least around to engage with us and inform others of the problem.

    Just an idea - maybe relinking should be done at the end of odd months instead of even? It seems the alternative would be to have the December relinking done two weeks early instead of just one - I feel like the two last Fridays in December are just going to be bad timing for most calendar years.

  • Strider Pj.2193Strider Pj.2193 Member ✭✭✭✭

    @Towelie.9504 said:

    @Strider Pj.2193 said:

    @Tinnel.4369 said:

    @Swagger.1459 said:
    Dear GW2 Community,

    The whining, dev finger pointing and bashing of Gaile has been completely unnecessary. Learn to control yourselves and emotions, and stop being so overly critical that another human made a mistake somewhere. Some of you are behaving as if the world will end, but guess what? It’s not...

    The only error looks to be in the forum post, nothing more. And it’s wrong to be immature and jerkish to the Gaile, who is the community representative trying to help, who is not a developer and doesn’t have control over game functions... I reported the 4 threads, now 5, that were QQing about match ups (as per usual every relink) and all she had been is helpful. She could have just locked the threads and dismissed all the whining, but she didn’t... She actually took the time to investigate and clarify.

    If any of you were to ever wonder why the devs have such strict rules on communication with the players, we need not look any further than this thread. Some of you take the game so seriously that it impairs your rational thinking and ability to type out mature responses... so I’d take a step back and maybe apologize for being overly dramatic and unreasonable to Gaile and the devs.

    Final words.. Mistakes happen all the time, and each of you posting are not some beings of perfection, so do some self reflection this holiday on how some of you treat others, on the outside world and online...

    Good luck!

    You are confused and/or misinformed.

    What would you like them to be apologized to for?

    Your own post here clearly details the problem. We, the community, are troubleshooting ANets game through the community representative on the forum for them. And in doing so are being scolded by said representative for being 'unhelpful'. It's neither our job, nor Gaile's job, but because whoever's job it is dropped the ball this is where we're at. No one was going to do anything (and may well still not) if the community didn't speak up. The community taking liberties with sarcasm and jabs at ANets expense when they clearly fumbled is hardly anything that should be apologized for.

    Mistakes do happen all the time, I don't think anyone here expressed that they expected to be exempt from any responsibility for such mistakes. Could people display some manners and professionalism? Sure. Does that include ANet? Yup.

    You are correct that mistakes happen all the time.

    The interesting part here is the Dev who posted the links was the one who, according to the API, got it wrong.

    It would appear that the Links as they happened, were correct.

    The API is showing what was intended, not the Dev post.

    That's not correct at all. Why do you come to the assumption the API is showing "what was intended?"

    The API reports what the current state is, nothing more.

    And it would appear based on Gailes post that you were correct. The information I had was not.

    Thank You for the {MEME}

  • Towelie.9504Towelie.9504 Member ✭✭✭
    edited December 22, 2018

    @Gaile Gray.6029 said:
    On another note, please understand that my questions in the early minutes of this issue were intended only in a positive way. I was not quibbling about semantics, and I certainly wasn't suggesting that there wasn't an issue. What I was doing was honestly asking for clarity about what might be a bug report versus a disagreement with the changes... because we've all seen both, and I truly needed to know what was happening in those first minutes.

    And yes, it became very clear within minutes that there was an issue, but I only was able to arrive at that conclusion with helpful input from forum members, for I don't have access nor the knowledge to read the linking code, and could not make a full assessment on my own.

    So, again, thanks for the reports and thanks to those of you who were patient with me as I asked the questions I needed to ask even while I had already escalated the issue to the devs. I have your best interests in my mind every day, and if you feel my comments somehow came across wrong, I'm very sorry.

    I think what may be helpful in the future is that there is a clear set of processes in place for verification/validation of what's supposed to be vs what is actually is.

    If someone is doing something like relinking, it only took players a few seconds to figure out what the actual links were, and they verified it as soon as what the intended list was supposed to be (which was like an hour+ delayed after relinks, so no one knew if this was really intended or not). I have pretty high confidence whoever is doing the relinking has plenty of tools infront of them to verify it actually happened as intended (the API for example).

    One issue I see is that since last night I am assuming a lot of players probably already transferred to/from servers, so the previously intended link setups are likely not valid anymore? Are links going to be re-calculated for next week?

  • Menzo.2185Menzo.2185 Member ✭✭✭
    edited December 22, 2018

    One sad thing about all this it is that the only thing Anet probably will do is put the servers with YB in the correctly place and done.
    The Victory Point made till there "Anet dont care".

  • Menzo.2185Menzo.2185 Member ✭✭✭

    @Jeknar.6184 said:

    @Menzo.2185 said:
    PLEASE Yak 'Bend + 3 servers, be ashamed.
    Don't take everything from all the maps. This is outrageous !!!

    Nah... We should take everything to show how kitten up is this pairing...

    So... PLEASE don't gunk everyone with HUGE BLOBs

  • Ben K.6238Ben K.6238 Member ✭✭✭✭

    @Swagger.1459 said:

    That’s right, you don’t HAVE to... However, there are forum rules and normal,rational, mature and basic respectful ways to get messages across...

    Go ahead and act like you can do whatever you want, but Anet has control over the forums and the game. Anyone behaving like an entitled jerk to employees may get booted off the forum and game... Right?

    Edit- And being the “customer” doesn’t mean you have the right to abuse an employee...

    Agreed - phrasing feedback sensibly and respectfully is much more helpful to get a problem resolved. Sarcastic, accusatory and/or abusive feedback might be dealt with eventually (if you're lucky) but it takes longer, because the developers or support staff responsible for reading it have to work out which parts are real, and which are just the customer behaving like a bell-end.

    Additionally, unhelpful forum posts are a significant reason why Reddit is popular amongst game devs these days, as it's perceived to offer more relevant feedback - much of the nonsense just gets downvoted to oblivion.


  • sad i m the blue side

  • You are correct that mistakes happen all the time.

    The interesting part here is the Dev who posted the links was the one who, according to the API, got it wrong.

    It would appear that the Links as they happened, were correct.

    The API is showing what was intended, not the Devs

    Mistakes do happen all the time
    The interesting part here is you were mistaken
    It would appear that you were mistaken

  • Vova.2640Vova.2640 Member ✭✭✭

    thanks anet, very cool.

    On a slightly more serious note, leaving 3 our of 4 tiers in wvw broken for an entire week is unacceptable.. once again anet spits wvw players right in the face.

  • Ni In.6578Ni In.6578 Member ✭✭✭

    @Vova.2640 said:
    thanks anet, very cool.

    Lol you should have seen CD earlier today NA. We had +20. We've had outnumbered pips on ebg from 3 P to 8:30 P PDT.

    [VII] Spectre Legacy - Declared Best NA Guild by Grimaldi
    Crystal Desert Consul Member and President of Scrubs; declared most toxic server NA by Z E Y
    [VII] wants fights! Please bring your pug rangers for UD progress.

  • Etria.3642Etria.3642 Member ✭✭✭✭

    Psh. Last week sor was getting +0. I didn't even know that was possible. Granted that was because people left and not Anet but it was pretty yikes.

    I'm betting it won't be new matchup generation either just swapping out the two servers to where they should have been.

  • blackgamma.1809blackgamma.1809 Member ✭✭
    edited December 23, 2018

    it took 50 mins to confirm the bugged re-links

    also this thread should be locked because it talks about current match ups. or are we just gonna pretend that this is the first time that a bug has been addressed during a match up thread

  • @ThunderPanda.1872

    so what kind of technical software development knowledge do people need to know to log onto gw2 account linked to effected wvw server?
    you didn't need to be an software engineer to diagnose and obvious problem. there was other ways to check the issue. and the least effective was taken

    people become trolls when the bar gets lowered to a unacceptable standard

  • Trajan.4953Trajan.4953 Member ✭✭✭

    This Thread is hilarious

  • Yender.4912Yender.4912 Member ✭✭
    edited December 23, 2018

    I appreciate the timely responses and clear and open communication about when this error will be fixed. Thank you.

  • Open FA. Thanks.

  • XenesisII.1540XenesisII.1540 Member ✭✭✭✭

    Posting in epic bug of the year thread.
    Another reason why you shouldn't be doing any major or patch changes on a friday or right before the start of major holiday break.
    Also chillax people, this week was going to be unbalanced anyways with people missing time playing this week, sucks for the 4 stack servers with queues but it's only for a week. Dunno why people take matchups and links so seriously anymore.

    "Is there pvp stuff for this?" "Absolutely, eh we actually have a new armor set coming soon."
    "From the back of the room!, the one pvp fan! we got him! WoAH!"
    || Stealth is a Terribad Mechanic ||

  • DemonSeed.3528DemonSeed.3528 Member ✭✭✭✭

    @XenesisII.1540 said:
    Dunno why people take matchups and links so seriously anymore.

    I wonder if this will be said when alliances come too (not a jab at you, just thinking in general).

  • @blackgamma.1809 said:
    @ThunderPanda.1872

    so what kind of technical software development knowledge do people need to know to log onto gw2 account linked to effected wvw server?
    you didn't need to be an software engineer to diagnose and obvious problem. there was other ways to check the issue. and the least effective was taken

    people become trolls when the bar gets lowered to a unacceptable standard

    The post had a quote that was removed talking about how people are always being being rude to gaile. Not a direct response to this issue.

    Power > Condition

  • Swagger.1459Swagger.1459 Member ✭✭✭✭

    @Tinnel.4369 said:

    @Swagger.1459 said:
    Dear GW2 Community,

    The whining, dev finger pointing and bashing of Gaile has been completely unnecessary. Learn to control yourselves and emotions, and stop being so overly critical that another human made a mistake somewhere. Some of you are behaving as if the world will end, but guess what? It’s not...

    The only error looks to be in the forum post, nothing more. And it’s wrong to be immature and jerkish to the Gaile, who is the community representative trying to help, who is not a developer and doesn’t have control over game functions... I reported the 4 threads, now 5, that were QQing about match ups (as per usual every relink) and all she had been is helpful. She could have just locked the threads and dismissed all the whining, but she didn’t... She actually took the time to investigate and clarify.

    If any of you were to ever wonder why the devs have such strict rules on communication with the players, we need not look any further than this thread. Some of you take the game so seriously that it impairs your rational thinking and ability to type out mature responses... so I’d take a step back and maybe apologize for being overly dramatic and unreasonable to Gaile and the devs.

    Final words.. Mistakes happen all the time, and each of you posting are not some beings of perfection, so do some self reflection this holiday on how some of you treat others, on the outside world and online...

    Good luck!

    You are confused and/or misinformed.

    What would you like them to be apologized to for?

    Your own post here clearly details the problem. We, the community, are troubleshooting ANets game through the community representative on the forum for them. And in doing so are being scolded by said representative for being 'unhelpful'. It's neither our job, nor Gaile's job, but because whoever's job it is dropped the ball this is where we're at. No one was going to do anything (and may well still not) if the community didn't speak up. The community taking liberties with sarcasm and jabs at ANets expense when they clearly fumbled is hardly anything that should be apologized for.

    Mistakes do happen all the time, I don't think anyone here expressed that they expected to be exempt from any responsibility for such mistakes....except maybe...... Could people display some manners and professionalism? Sure. Does that include ANet? Yup.

    I’m not the “confused” or “misinformed” one here...

    I’d like to suggest some of you take a look at these reading comprehension tips... https://www.readnaturally.com/research/5-components-of-reading/comprehension ... Then try reading Gaile’s posts again without the emotional projecting...

    If any of you classied Gaile’s posts as lacking “manners” or “professionalism”, then I wonder where we should rank most of the posts in this thread?

  • Tinnel.4369Tinnel.4369 Member ✭✭✭✭

    @Swagger.1459 said:

    @Tinnel.4369 said:

    @Swagger.1459 said:
    Dear GW2 Community,

    The whining, dev finger pointing and bashing of Gaile has been completely unnecessary. Learn to control yourselves and emotions, and stop being so overly critical that another human made a mistake somewhere. Some of you are behaving as if the world will end, but guess what? It’s not...

    The only error looks to be in the forum post, nothing more. And it’s wrong to be immature and jerkish to the Gaile, who is the community representative trying to help, who is not a developer and doesn’t have control over game functions... I reported the 4 threads, now 5, that were QQing about match ups (as per usual every relink) and all she had been is helpful. She could have just locked the threads and dismissed all the whining, but she didn’t... She actually took the time to investigate and clarify.

    If any of you were to ever wonder why the devs have such strict rules on communication with the players, we need not look any further than this thread. Some of you take the game so seriously that it impairs your rational thinking and ability to type out mature responses... so I’d take a step back and maybe apologize for being overly dramatic and unreasonable to Gaile and the devs.

    Final words.. Mistakes happen all the time, and each of you posting are not some beings of perfection, so do some self reflection this holiday on how some of you treat others, on the outside world and online...

    Good luck!

    You are confused and/or misinformed.

    What would you like them to be apologized to for?

    Your own post here clearly details the problem. We, the community, are troubleshooting ANets game through the community representative on the forum for them. And in doing so are being scolded by said representative for being 'unhelpful'. It's neither our job, nor Gaile's job, but because whoever's job it is dropped the ball this is where we're at. No one was going to do anything (and may well still not) if the community didn't speak up. The community taking liberties with sarcasm and jabs at ANets expense when they clearly fumbled is hardly anything that should be apologized for.

    Mistakes do happen all the time, I don't think anyone here expressed that they expected to be exempt from any responsibility for such mistakes....except maybe...... Could people display some manners and professionalism? Sure. Does that include ANet? Yup.

    I’m not the “confused” or “misinformed” one here...

    I’d like to suggest some of you take a look at these reading comprehension tips... https://www.readnaturally.com/research/5-components-of-reading/comprehension ... Then try reading Gaile’s posts again without the emotional projecting...

    If any of you classied Gaile’s posts as lacking “manners” or “professionalism”, then I wonder where we should rank most of the posts in this thread?

    The links were not correct, the forum post was correct. You were, indeed, confused and/or misinformed. Quoted above is a link to some reading comprehension tips for you to use to your advantage.

    This whole situation lacks professionalism on ANets part. Paint it however you prefer, bad business is bad business. In painting it though, you may do well to let go of your desire to shape others perceptions and reactions.

  • Swagger.1459Swagger.1459 Member ✭✭✭✭

    @Tinnel.4369 said:

    @Swagger.1459 said:

    @Tinnel.4369 said:

    @Swagger.1459 said:
    Dear GW2 Community,

    The whining, dev finger pointing and bashing of Gaile has been completely unnecessary. Learn to control yourselves and emotions, and stop being so overly critical that another human made a mistake somewhere. Some of you are behaving as if the world will end, but guess what? It’s not...

    The only error looks to be in the forum post, nothing more. And it’s wrong to be immature and jerkish to the Gaile, who is the community representative trying to help, who is not a developer and doesn’t have control over game functions... I reported the 4 threads, now 5, that were QQing about match ups (as per usual every relink) and all she had been is helpful. She could have just locked the threads and dismissed all the whining, but she didn’t... She actually took the time to investigate and clarify.

    If any of you were to ever wonder why the devs have such strict rules on communication with the players, we need not look any further than this thread. Some of you take the game so seriously that it impairs your rational thinking and ability to type out mature responses... so I’d take a step back and maybe apologize for being overly dramatic and unreasonable to Gaile and the devs.

    Final words.. Mistakes happen all the time, and each of you posting are not some beings of perfection, so do some self reflection this holiday on how some of you treat others, on the outside world and online...

    Good luck!

    You are confused and/or misinformed.

    What would you like them to be apologized to for?

    Your own post here clearly details the problem. We, the community, are troubleshooting ANets game through the community representative on the forum for them. And in doing so are being scolded by said representative for being 'unhelpful'. It's neither our job, nor Gaile's job, but because whoever's job it is dropped the ball this is where we're at. No one was going to do anything (and may well still not) if the community didn't speak up. The community taking liberties with sarcasm and jabs at ANets expense when they clearly fumbled is hardly anything that should be apologized for.

    Mistakes do happen all the time, I don't think anyone here expressed that they expected to be exempt from any responsibility for such mistakes....except maybe...... Could people display some manners and professionalism? Sure. Does that include ANet? Yup.

    I’m not the “confused” or “misinformed” one here...

    I’d like to suggest some of you take a look at these reading comprehension tips... https://www.readnaturally.com/research/5-components-of-reading/comprehension ... Then try reading Gaile’s posts again without the emotional projecting...

    If any of you classied Gaile’s posts as lacking “manners” or “professionalism”, then I wonder where we should rank most of the posts in this thread?

    The links were not correct, the forum post was correct. You were, indeed, confused and/or misinformed. Quoted above is a link to some reading comprehension tips for you to use to your advantage.

    This whole situation lacks professionalism on ANets part. Paint it however you prefer, bad business is bad business. In painting it though, you may do well to let go of your desire to shape others perceptions and reactions.

    I already stated that a mistake was made somewhere... That’s not the main point of my post...

    Think you anonymous online people, who feel entitled to be irrational and verbally abusive, are the ones needing to learn your own manners. It’s simple enough to point out a mistake in a constructive way and realize that Gaile was helping... Rational minded and mature people don’t react the way some of you are, and have been, reacting...

    It’s pretty black and white who is and is not sensible on these forums. It’s pretty sad how some of you act online toward others, and actual employees of this game.

  • Bort.8647Bort.8647 Member ✭✭✭

    Yes the links are messed up for this week, however the imbalance in t1 and t3 is not any worse than t4 has been the past month. It just sucks for more servers than YB and SoR this time.

  • Swagger.1459Swagger.1459 Member ✭✭✭✭
    edited December 23, 2018

    @Tinnel.4369 said:

    @Swagger.1459 said:

    @Tinnel.4369 said:

    @Swagger.1459 said:

    @Tinnel.4369 said:

    @Swagger.1459 said:
    Dear GW2 Community,

    The whining, dev finger pointing and bashing of Gaile has been completely unnecessary. Learn to control yourselves and emotions, and stop being so overly critical that another human made a mistake somewhere. Some of you are behaving as if the world will end, but guess what? It’s not...

    The only error looks to be in the forum post, nothing more. And it’s wrong to be immature and jerkish to the Gaile, who is the community representative trying to help, who is not a developer and doesn’t have control over game functions... I reported the 4 threads, now 5, that were QQing about match ups (as per usual every relink) and all she had been is helpful. She could have just locked the threads and dismissed all the whining, but she didn’t... She actually took the time to investigate and clarify.

    If any of you were to ever wonder why the devs have such strict rules on communication with the players, we need not look any further than this thread. Some of you take the game so seriously that it impairs your rational thinking and ability to type out mature responses... so I’d take a step back and maybe apologize for being overly dramatic and unreasonable to Gaile and the devs.

    Final words.. Mistakes happen all the time, and each of you posting are not some beings of perfection, so do some self reflection this holiday on how some of you treat others, on the outside world and online...

    Good luck!

    You are confused and/or misinformed.

    What would you like them to be apologized to for?

    Your own post here clearly details the problem. We, the community, are troubleshooting ANets game through the community representative on the forum for them. And in doing so are being scolded by said representative for being 'unhelpful'. It's neither our job, nor Gaile's job, but because whoever's job it is dropped the ball this is where we're at. No one was going to do anything (and may well still not) if the community didn't speak up. The community taking liberties with sarcasm and jabs at ANets expense when they clearly fumbled is hardly anything that should be apologized for.

    Mistakes do happen all the time, I don't think anyone here expressed that they expected to be exempt from any responsibility for such mistakes....except maybe...... Could people display some manners and professionalism? Sure. Does that include ANet? Yup.

    I’m not the “confused” or “misinformed” one here...

    I’d like to suggest some of you take a look at these reading comprehension tips... https://www.readnaturally.com/research/5-components-of-reading/comprehension ... Then try reading Gaile’s posts again without the emotional projecting...

    If any of you classied Gaile’s posts as lacking “manners” or “professionalism”, then I wonder where we should rank most of the posts in this thread?

    The links were not correct, the forum post was correct. You were, indeed, confused and/or misinformed. Quoted above is a link to some reading comprehension tips for you to use to your advantage.

    This whole situation lacks professionalism on ANets part. Paint it however you prefer, bad business is bad business. In painting it though, you may do well to let go of your desire to shape others perceptions and reactions.

    I already stated that a mistake was made somewhere... That’s not the main point of my post...

    Think you anonymous online people, who feel entitled to be irrational and verbally abusive, are the ones needing to learn your own manners. It’s simple enough to point out a mistake in a constructive way and realize that Gaile was helping... Rational minded and mature people don’t react the way some of you are, and have been, reacting...

    It’s pretty black and white who is and is not sensible on these forums. It’s pretty sad how some of you act online toward others, and actual employees of this game.

    Nonsense. You stated precisely the following. Reinforcing the main point of my post; that you were confused and/or misinformed and thus no more help or less hindrance than those you are attempting to berate.

    In chronological order:

    "The devs keep balancing for better match ups and y’all keep complaining... geez"
    "So the only thing wrong is the actual forum post information."
    "The only error looks to be in the forum post, nothing more."

    All clearly, misguidedly, in defense of a blatant error on ANets part, thus my summation you were confused and/or misinformed. Now, if you take this in the general definition of misinformation which is unhelpful in resolving the problem, you are part of the problem. Rather than using reason and coming to the conclusion that something was very obviously broken (and that even were everything as intended the outcome revealed an even deeper rooted problem in match making) you chose the gallant, though misguided, defender route.

    Again I say, could people be nicer? Sure. Is that any sort of general requirement of them? Nope, unless they want to post HERE, in which case ANet will control the tone of the conversation.

    This entire thing could have been avoided through a couple very simple and non vacation diverting actions:
    1) A simple check in place on relinks to ensure that what's linked and what's posted is in agreement and SENSIBLE.
    2) A swift and sweeping response from ANet acknowledging and at least attempting repair of the situation.

    Instead, Gaile is caught in the middle of a broken system trying to play catch up through the community. Is this unfair to her? Indeed. Is it the communities fault? Not by a long shot. Were this not par for the course with ANet and their approach to WvW and its match making I believe you would have witnessed much more shock and patience through the process than jeering and sneering. The reaction to a rare mistake is much different than a reaction to 'more of the same'.

    Whether you, or ANet, like it or not people are passionate about what they like and they express it wonderfully, or awfully, or some mixture of both. Which of these is favored across the majority depends entirely on the quality of product that ANet can deliver, the ball is perpetually in their court.

    I love your spin doctoring to make some argument... and one which you won’t win.

    The only thing “nonsense” is the poor attitudes from some players. Want to accuse someone of lack of “manners” then I suggest some of you look in the mirror.

    That’s right, mistakes happen, but some player reactions are embarrassing, in poor taste and frankly being abusive to the person trying to help... That person happens to be Gaile...

    Some need to get a hold of their emotions and learn to avoid projecting... You people aren’t going to get anywhere by being rude, but I’m pretty sure some haven’t figured that out yet... So carry the “I’m the customer so I can be a jerk because I’m always right” attitude, but that won’t get any of you very far...

    Y’all want to be abusive and unreasonable to Anet and the employees? Go right ahead, it’s your prerogative, and Anet can easily kick you from the forums and game right?

  • HazyDaisy.4107HazyDaisy.4107 Member ✭✭✭✭

    @Bort.8647 said:
    Yes the links are messed up for this week, however the imbalance in t1 and t3 is not any worse than t4 has been the past month. It just sucks for more servers than YB and SoR this time.

    YB made it out of T4 more times last link than NSP did.

    [HaHa] Hazardous Hallucination - Sorrows Furnace

  • @HazyDaisy.4107 said:

    @Bort.8647 said:
    Yes the links are messed up for this week, however the imbalance in t1 and t3 is not any worse than t4 has been the past month. It just sucks for more servers than YB and SoR this time.

    YB made it out of T4 more times last link than NSP did.

    Insofaras as there's any coherency or server identity that you could dignify with intent, YB hasn't been making any attempt to leave T4, at least as far as I can tell, although playing EU hours I can't really say what the feeling is during NA prime. There had been some talk of trying to lower activity for a while, since we were consistently rated "Full" even after a host of guilds left, but the complete absence of a third team in every match, with SoR not even putting up token resistance, meant most matches faded after the weekend anyway. Now we're in the holiday season and play patterns are all over the place, even without the current fiasco. Looks like we'll be pushed up as a result of this strange week but I don't imagine we'll see any concerted effort to stay there, even if it was feasible, which with our patchy coverage it won't be. The pending but still far-off Alliance system seems to have killed most people's motivation to do much at all. I imagine we'll just drift back down to the bottom again.

This discussion has been closed.
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