Account & Technical Support

6,607 topics in this forum

1. In regards to steam

   By VictorDoUrden.1467, December 12, 2023
   • 6 replies
   • 1.3k views
   • 
   • Chaba.5410
   • December 12, 2023

2. Item Lost

   By playballz.2034, December 10, 2023
   • 6 replies
   • 1.4k views
   • 
   • asterix.9614
   • December 12, 2023

3. Client repeatedly crashing

   By Epsilon Indi.2031, December 11, 2023
   • 10 replies
   • 1.5k views
   • 
   • Epsilon Indi.2031
   • December 12, 2023

4. trading post not working

   By Kojo.4693, December 6, 2023
   • 3 replies
   • 1.4k views
   • 
   • Ashantara.8731
   • December 10, 2023

5. "This app can't run on your PC"

   By RezzScape.5643, November 10, 2021
   • 13 replies
   • 2.9k views
   • 
   • tkomess.5697
   • December 9, 2023

6. Why don't all my items show up in the discovery pane for artificer?

   By Gypsy Rose.9513, December 6, 2023
   • 4 replies
   • 1.3k views
   • 
   • willow.8209
   • December 9, 2023

7. 2FA code coming from a phone number rather than "ArenaNet" ...?

   By Adzekul.3104, December 7, 2023
   • 2 replies
   • 1.2k views
   • 
   • willow.8209
   • December 9, 2023

8. SMS authenticator/Log-in loop

   By The Rum.4901, December 7, 2023
   • 3 replies
   • 1.2k views
   • 
   • Ashantara.8731
   • December 8, 2023

9. SMS issue as of Dec 2023 (never had this issue for 10 years but now ....)

   By Katiekaboom.1980, December 7, 2023
   • 3 replies
   • 1.2k views
   • 
   • Chaba.5410
   • December 7, 2023

10. Not receiving SMS and cant log in to remove it

    By Apolo.5942, July 16, 2023
    • 2 replies
    • 1.7k views
    • 
    • Katiekaboom.1980
    • December 7, 2023

11. SMS Opt-out Request

    By Anaxsus.2895, November 9, 2023
    • 3 replies
    • 1.7k views
    • 
    • Katiekaboom.1980
    • December 7, 2023

12. Progress lost Molten Furnace

    By Visionary.3841, December 6, 2023
    • 2 replies
    • 1.2k views
    • 
    • Tanek.5983
    • December 7, 2023

13. Can't contract to support

    By Harabazy.4672, December 6, 2023
    • 1 reply
    • 1.2k views
    • 
    • Inculpatus cedo.9234
    • December 6, 2023

14. Is GW2 Hook allowed?

    By HeliosMagi.9867, December 4, 2023
    • 2 replies
    • 1.4k views
    • 
    • Xinopia.5134
    • December 5, 2023

15. What happens with names taken during Beta events?

    By Axelteas.7192, November 28, 2023
    • 5 replies
    • 1.4k views
    • 
    • TheQuickFox.3826
    • December 4, 2023

16. refund key from 3rd party site

    By Kojo.4693, December 3, 2023
    • 3 replies
    • 1.3k views
    • 
    • TheQuickFox.3826
    • December 4, 2023

17. SOTO Ch. 8 NPC Motivation [Item] story stuck [Merged] 1 2

    By devastoscz.9851, August 23, 2023
    • 37 replies
    • 5.7k views
    • 
    • Alduina.9523
    • December 4, 2023

18. The game where I always came back after every dc

    By rokirokirocknroll.9458, December 4, 2023
    • 0 replies
    • 1.1k views
    • 
    • rokirokirocknroll.9458
    • December 4, 2023

19. using arena net key on steam

    By Kojo.4693, December 3, 2023
    • 7 replies
    • 1.3k views
    • 
    • Inculpatus cedo.9234
    • December 3, 2023

20. ANet, update your Support Pages!

    By Ashantara.8731, December 3, 2023
    • 0 replies
    • 1.2k views
    • 
    • Ashantara.8731
    • December 3, 2023

21. Huge FPS drops when using Necro Shroud in WvW since the last update

    By Proklet.2857, December 2, 2023
    • 1 reply
    • 1.2k views
    • 
    • Proklet.2857
    • December 3, 2023

22. Stuck - disconnected from storyline

    By Darkenergy.8536, December 3, 2023
    • 2 replies
    • 1.1k views
    • 
    • Inculpatus cedo.9234
    • December 3, 2023

23. Globs of Dark Matter changed name?

    By Ed Stargazer.9358, December 3, 2023
    • 2 replies
    • 1.2k views
    • 
    • SoftFootpaws.9134
    • December 3, 2023

24. Abandoned Skyscale Nests not spawning in Skywatch Archipelago

    By Izzy.1245, December 2, 2023
    • 2 replies
    • 1.5k views
    • 
    • Teknomancer.4895
    • December 2, 2023

25. Recent large ping issues and high packet loss from UK in EU WvW

    By Ezrael.6859, December 1, 2023
    • 2 replies
    • 1.2k views
    • 
    • Ezrael.6859
    • December 2, 2023