Ionut.2307 Posted January 15, 2020 Share Posted January 15, 2020 No I am not interested in coming back.Can you please stop the spam. I get emails every day abut the Lunar Festival. In different languages lol. Link to comment Share on other sites More sharing options...
Raknar.4735 Posted January 15, 2020 Share Posted January 15, 2020 At the bottom of the email there should be an unsubscribe option.Looks like this: Link to comment Share on other sites More sharing options...
Randulf.7614 Posted January 15, 2020 Share Posted January 15, 2020 I think it's a mail out bug. A couple of people have reported that happening before as well Link to comment Share on other sites More sharing options...
kharmin.7683 Posted January 15, 2020 Share Posted January 15, 2020 Hey, did you know that the Lunar Festival is underway? Just letting everyone know as I got way more than the one email from Anet that would have been necessary. I thought that perhaps I got emails for other people by mistake since I received so many. Link to comment Share on other sites More sharing options...
ArenaNet Staff Fire Attunement.9835 Posted January 15, 2020 ArenaNet Staff Share Posted January 15, 2020 Sorry about that. :/ We're aware of it and looking into what happened. @Ionut.2307 you mentioned every day–can you let us know when you began receiving them and for how many days? I can pass that along to the people looking into the cause of the problem. Link to comment Share on other sites More sharing options...
smithkt.2071 Posted January 15, 2020 Share Posted January 15, 2020 For me it started yesterday. Received one message in English. This is normal. Then today I have received four. German, Spanish, French, and English again. Link to comment Share on other sites More sharing options...
Just a flesh wound.3589 Posted January 15, 2020 Share Posted January 15, 2020 On the other hand I haven’t received any announcements in some time even though I’ve been subscribed for years, and no it’s not in my spam folder. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 15, 2020 Share Posted January 15, 2020 So far, I've only received the one (in English) for each of my accounts. Link to comment Share on other sites More sharing options...
SoulGuardian.6203 Posted January 15, 2020 Share Posted January 15, 2020 I got about 4.Doesn't bother me.What intrigued me was that instead of being sent to my display name, it had one of my character names.Is that the usual procedure? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 15, 2020 Share Posted January 15, 2020 @SoulGuardian.6203 said:I got about 4.Doesn't bother me.What intrigued me was that instead of being sent to my display name, it had one of my character names.Is that the usual procedure? It is...now. They started doing that a few months back. Link to comment Share on other sites More sharing options...
DrDeath.8023 Posted January 15, 2020 Share Posted January 15, 2020 just to add to this, I have received 2 english and three non-english (spanish, french and german like above) emails about lunar new year. Link to comment Share on other sites More sharing options...
JustTrogdor.7892 Posted January 15, 2020 Share Posted January 15, 2020 @Fire Attunement.9835 said:Sorry about that. :/ We're aware of it and looking into what happened. @Ionut.2307 you mentioned every day–can you let us know when you began receiving them and for how many days? I can pass that along to the people looking into the cause of the problem.As for the emails. I changed my settings for my account several months ago to turn off receiving newsletters. That didn't work and I still received them. In December I still got sent the newsletter and once the same newsletter multiple times in multiple languages. I had to send a support request to be removed from the mailing list as doing so in my account settings didn't work. The support request seems to have worked as opposed to turning off newsletters in my account settings. So it seems turning it off in the account options does not work. Hope that feedback helps. Edit: Also those emails I got did not have an unsubscribe link that I could find. Link to comment Share on other sites More sharing options...
kharmin.7683 Posted January 16, 2020 Share Posted January 16, 2020 @DrDeath.8023 said:just to add to this, I have received 2 english and three non-english (spanish, french and german like above) emails about lunar new year.This has been my experience, too, although it appears now to have stopped. Link to comment Share on other sites More sharing options...
Cranky wo Coffee.5914 Posted January 16, 2020 Share Posted January 16, 2020 @Fire Attunement.9835 said:Sorry about that. :/ We're aware of it and looking into what happened. @Ionut.2307 you mentioned every day–can you let us know when you began receiving them and for how many days? I can pass that along to the people looking into the cause of the problem.I received multiple e-mails, in multiple languages starting on the 14th and stopped on the 15th. Link to comment Share on other sites More sharing options...
Ayakaru.6583 Posted January 16, 2020 Share Posted January 16, 2020 @kharmin.7683 said:Hey, did you know that the Lunar Festival is underway? Just letting everyone know as I got way more than the one email from Anet that would have been necessary. I thought that perhaps I got emails for other people by mistake since I received so many.I usually get my email halfway the festivals, you must be lucky getting to many before the festival is almost over Link to comment Share on other sites More sharing options...
ElderNewt.5840 Posted January 16, 2020 Share Posted January 16, 2020 Just unscribe then. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now