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  • @Mike O Brien.4613 said:
    Recently two of our employees failed to uphold our standards of communicating with players. Their attacks on the community were unacceptable. As a result, they’re no longer with the company.

    I want to be clear that the statements they made do not reflect the views of ArenaNet at all. As a company we always strive to have a collaborative relationship with the Guild Wars community. We value your input. We make this game for you.

    Mo

    Thank you. After looking into this situation, trying to understand what happened, and seeing the vitriol coming from these employee's to things that seemed cordial and respectful at the very least... i am relieved to see this to be the official stance. Its not a good thing someone had to loose their job over this, but if i have to choose between this out come and the outcome i've seen so often in the past, where companies seem to double down on this kind of behavior, i will always prefer the former to the later.

    People should have the ability to disagree with people, and their opinions, without getting kitten at. Especially when someone talks about something that could actually benefit them in their work.

    I mean, as i understand it the whole thing started because a youtuber disagreed with a statement made by the narrative team. It would behoove people to actually pay attention to this, and not fling vitriol at them, because how often do you actually get your customer to give you feedback about what they think is going wrong. Its fine if you disagree with what they think is wrong, but then you should either take the time to tell them why they are wrong, or just tell them that you will take their opinion under advisement. But the last thing you should do is actually develop an attitude about it.

    Anyway, i just wanted to say Thank you for not doubling down, A-Net. I am glad to learn we get to disagree with you on things :)

  • xarallei.4279xarallei.4279 Member ✭✭✭
    edited July 6, 2018

    SWTOR has a lot of issues as an MMO. But story was not one of them (at least back when I played, I have no idea about it now). The story and character development was really amazing. The ability to make simple choices really makes a difference. That game absolutely proves that it is possible to have some variation/branching in an MMO environment like Deroir mentioned. And the thing is...you don't even need major variations. Just little things can really give you that much more enjoyment with your character.

  • Talindra.4958Talindra.4958 Member ✭✭✭✭

    all who worked for arena net I have total respect , disregard if one is weird, strange or one with an attitude..whatever you name that.. I do not think sacking her is the best solution. but it is what it is and decision is made we should also respect the company decision as they know their employee and they will manage the disputes.
    as a players we aren't king or queen and yes we are costumer, but if we go to people private page and started conversation with them, don't get upset if the respond coming back isn't what you expect. good luck JP in your future endeavor. This is not the end of her career line :)

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  • @mixxed.5862 said:
    I'm disgusted by this community's reaction to her tweet, calling for her to be fired and being genuinely happy about it afterwards. To me it's simply inconceivable how so many could overreact like that to blow this matter this massively out of proportion.

    She obviously perceived herself as being treated in a sexist way and called it out. It doesn't matter whether this indeed was the case or not, because it is very understandable how she could arrive at that conclusion:
    She posts a long, well thought out comment explaining why it's state of the art in the MMORPG genre to present the player character the way they do. A hardcore fan chimes in to "politely" tell her he disagrees and suggests to implement branching story lines as if she was a complete amateur and never heard of it. That fan implied she as a dev on the narrative team was incompetent at her job to then kindly tell her how to do it better. He probably didn't mean to but this is what you'll take from his comment when you read on the relationship and appeal layer from her perspective instead of taking it purely as factual (if you're not familiar with the four-sides model of communication you probably won't be able to make sense of this). Given the fact it was posted on her personal twitter account and the outlined context, she wasn't wrong in taking the comment as a personal slight. She then reacted accordingly.
    Women wrongfully being regarded as less competent than they really are is a VERY common symptom of sexism in our society. This happens even despite them having years of professional expertise and for no other reason than their gender. It unmistakably is sexism, although in a more subtle way and therefore in many cases hard to detect.

    Imo her reaction was perfectly understandable - although it was unprofessional. She shouldn't have replied to criticism on her own twitter account like a private person.

    So what you're saying is she should be above critisism.

  • DaShi.1368DaShi.1368 Member ✭✭✭

    @Mike O Brien.4613 said:
    Recently two of our employees failed to uphold our standards of communicating with players. Their attacks on the community were unacceptable. As a result, they’re no longer with the company.

    I want to be clear that the statements they made do not reflect the views of ArenaNet at all. As a company we always strive to have a collaborative relationship with the Guild Wars community. We value your input. We make this game for you.

    Mo

    Mo. Thank you for your response. I do hope you reconsider and look to this whole situation as learning opportunity. I agree that they weren't exactly respectful to certain fans. But this was done through their private accounts as private people. Perhaps a reminder that their social presence can impact the company would have been more appropriate. And an apology would probably help to smooth things over, if the fans involved were genuinely sincere in their interactions. On the fan side, they could use a reminder that GW2 staff are real people and aren't there for their pleasure. Private accounts are private, even if the user discusses topics related to their careers. Harassment of your staff by customers should be treated just as seriously, if not more so.

    Anyway, I've really appreciated what both Jessica's and Peter's contributions to GW2 and will miss their presence.

  • gateless gate.8406gateless gate.8406 Member ✭✭✭

    @Zaklex.6308 said:
    Actually I disagree, it's more because we as human beings don't know the difference between personal and professional, and businesses do not have the cajones to tell customers the difference between an employees personal and professional opinions...that's the problem. This also has nothing to do with biomedicine and biotechnology...but it does have a lot to do with psychology. It also made me look at how I see our current President, whom I don't like as a person and I don't like the job he's doing...but I do like how he speaks his mind and doesn't care what others think...however, I'd be worse than he is and I do not do political correctness and I do not care if I offend people, if I offend someone it's because they take things to personally. I can't be offended, by anything, because I don't care what anyone else says or thinks, they don't define me, I define me and who I am.

    Bad Person works in company X. Bad Person uses social media to showcase divisive/controversial/offensive opinions. Customer sees said social media usage and makes the reasonable assumption that Bad Person, being a human being and having a human brain, is informed by their personal opinions and that their personal opinions shape their behavior, even in the workplace.

    That's it. That's really all that's happening. And it's the reasonable, logical assumption to make. If you assume that people become robots that behave according to external rules once they enter the workplace, that's the wrong assumption to be making.

  • DaShi.1368DaShi.1368 Member ✭✭✭
    edited July 6, 2018

    @Azrielvon.7836 said:

    @DaShi.1368 said:

    @Mike O Brien.4613 said:
    Recently two of our employees failed to uphold our standards of communicating with players. Their attacks on the community were unacceptable. As a result, they’re no longer with the company.

    I want to be clear that the statements they made do not reflect the views of ArenaNet at all. As a company we always strive to have a collaborative relationship with the Guild Wars community. We value your input. We make this game for you.

    Mo

    Mo. Thank you for your response. I do hope you reconsider and look to this whole situation as learning opportunity. I agree that they weren't exactly respectful to certain fans. But this was done through their private accounts as private people. Perhaps a reminder that their social presence can impact the company would have been more appropriate. And an apology would probably help to smooth things over, if the fans involved were genuinely sincere in their interactions. On the fan side, they could use a reminder that GW2 staff are real people and aren't there for their pleasure. Private accounts are private, even if the user discusses topics related to their careers. Harassment of your staff by customers should be treated just as seriously, if not more so.

    Anyway, I've really appreciated what both Jessica's and Peter's contributions to GW2 and will miss their presence.

    I agree, private accounts should remain private, however, once you attach your job title, discuss your job and not limiting it to your own selected audience, you're no longer private, people will perceive you as a professional.

    Actually, further reading Derior's full response, he was being extremely condescending. She kindly told him to kitten off and he demanded more of her time. He had crossed the line quickly from commenting to harassment.

  • @DaShi.1368 said:

    @Mike O Brien.4613 said:
    Recently two of our employees failed to uphold our standards of communicating with players. Their attacks on the community were unacceptable. As a result, they’re no longer with the company.

    I want to be clear that the statements they made do not reflect the views of ArenaNet at all. As a company we always strive to have a collaborative relationship with the Guild Wars community. We value your input. We make this game for you.

    Mo

    Mo. Thank you for your response. I do hope you reconsider and look to this whole situation as learning opportunity. I agree that they weren't exactly respectful to certain fans. But this was done through their private accounts as private people. Perhaps a reminder that their social presence can impact the company would have been more appropriate. And an apology would probably help to smooth things over, if the fans involved were genuinely sincere in their interactions. On the fan side, they could use a reminder that GW2 staff are real people and aren't there for their pleasure. Private accounts are private, even if the user discusses topics related to their careers. Harassment of your staff by customers should be treated just as seriously, if not more so.

    Anyway, I've really appreciated what both Jessica's and Peter's contributions to GW2 and will miss their presence.

    First of all she was utterly toxic on Twitter going as far as celebrating the death of TotalBiscuit... There's a reason why employers check your social media before hiring you and that is because they don't want to hire toxic people like those who celebrate the death of a young cancer victim who left behind a family... You feel more sorry for her losing her job than she did for him dying.

    Second she was on twitter talking about her job and the company she works for... She wasn't exactly fired for unrelated things.

  • Epiphany.7125Epiphany.7125 Member ✭✭

    I honestly feel like I've entered the Twilight Zone reading this thread. Wow.

  • Sylv.5324Sylv.5324 Member ✭✭✭

    @DaShi.1368 said:

    Actually, further reading Derior's full response, he was being extremely condescending. She kindly told him to kitten off and he demanded more of her time.

    Her response should have been to ignore or block. As soon as the profanity came out, there wasn't much Anet could do other than drop her.

  • alceste.8712alceste.8712 Member ✭✭

    I want to make sure and voice my approval of ArenaNet actions. ArenaNet has shown that they value professionalism and common decency. If anybody under my supervision did these actions, I would have done the same. I look forward to seeing ArenaNet's work from this day forward.

  • DaShi.1368DaShi.1368 Member ✭✭✭

    @Azrielvon.7836 said:

    @DaShi.1368 said:

    @Azrielvon.7836 said:

    @DaShi.1368 said:

    @Mike O Brien.4613 said:
    Recently two of our employees failed to uphold our standards of communicating with players. Their attacks on the community were unacceptable. As a result, they’re no longer with the company.

    I want to be clear that the statements they made do not reflect the views of ArenaNet at all. As a company we always strive to have a collaborative relationship with the Guild Wars community. We value your input. We make this game for you.

    Mo

    Mo. Thank you for your response. I do hope you reconsider and look to this whole situation as learning opportunity. I agree that they weren't exactly respectful to certain fans. But this was done through their private accounts as private people. Perhaps a reminder that their social presence can impact the company would have been more appropriate. And an apology would probably help to smooth things over, if the fans involved were genuinely sincere in their interactions. On the fan side, they could use a reminder that GW2 staff are real people and aren't there for their pleasure. Private accounts are private, even if the user discusses topics related to their careers. Harassment of your staff by customers should be treated just as seriously, if not more so.

    Anyway, I've really appreciated what both Jessica's and Peter's contributions to GW2 and will miss their presence.

    I agree, private accounts should remain private, however, once you attach your job title, discuss your job and not limiting it to your own selected audience, you're no longer private, people will perceive you as a professional.

    Actually, further reading Derior's full response, he was being extremely condescending. She kindly told him to kitten off and he demanded more of her time.

    I'm sorry, I fail to see where Derior is condescending. May I request you to point that out for me?

    Sure. He implied that players weren't invested in their characters because of her writing. Whether that's the case or not doesn't matter. You don't go to a writers private twitter account and tell them that they sucked and expect them to smile at you for it. Which is exactly what he did. Ugh, I get the creeps just thinking about what he did.

  • Bosco.2680Bosco.2680 Member ✭✭

    Never would've seen this coming, but I'm happy it did. Revolting lack of respect and professionalism.

  • DaShi.1368DaShi.1368 Member ✭✭✭

    @Sylv.5324 said:

    @DaShi.1368 said:

    Actually, further reading Derior's full response, he was being extremely condescending. She kindly told him to kitten off and he demanded more of her time.

    Her response should have been to ignore or block. As soon as the profanity came out, there wasn't much Anet could do other than drop her.

    I agree, it could have been handled better. I just don't agree with Anet's or many of the player's reaction.

  • DaShi.1368DaShi.1368 Member ✭✭✭

    @Azrielvon.7836 said:

    @DaShi.1368 said:

    @Azrielvon.7836 said:

    @DaShi.1368 said:

    @Azrielvon.7836 said:

    @DaShi.1368 said:

    @Mike O Brien.4613 said:
    Recently two of our employees failed to uphold our standards of communicating with players. Their attacks on the community were unacceptable. As a result, they’re no longer with the company.

    I want to be clear that the statements they made do not reflect the views of ArenaNet at all. As a company we always strive to have a collaborative relationship with the Guild Wars community. We value your input. We make this game for you.

    Mo

    Mo. Thank you for your response. I do hope you reconsider and look to this whole situation as learning opportunity. I agree that they weren't exactly respectful to certain fans. But this was done through their private accounts as private people. Perhaps a reminder that their social presence can impact the company would have been more appropriate. And an apology would probably help to smooth things over, if the fans involved were genuinely sincere in their interactions. On the fan side, they could use a reminder that GW2 staff are real people and aren't there for their pleasure. Private accounts are private, even if the user discusses topics related to their careers. Harassment of your staff by customers should be treated just as seriously, if not more so.

    Anyway, I've really appreciated what both Jessica's and Peter's contributions to GW2 and will miss their presence.

    I agree, private accounts should remain private, however, once you attach your job title, discuss your job and not limiting it to your own selected audience, you're no longer private, people will perceive you as a professional.

    Actually, further reading Derior's full response, he was being extremely condescending. She kindly told him to kitten off and he demanded more of her time.

    I'm sorry, I fail to see where Derior is condescending. May I request you to point that out for me?

    Sure. He implied that players weren't invested in their characters because of her writing. Whether that's the case or not doesn't matter. You don't go to a writers private twitter account and tell them that they sucked and expect them to smile at you for it. Which is exactly what he did. Ugh, I get the creeps just thinking about what he did.

    I believe Derior's comment is that of an opinion as a fellow player and content creator. It is called constructive criticism. As a professional, this happens almost everyday, clients make weird demands or say things that may not be technically possible. So what do you do if you encounter a situation like this?

    1. Explain why certain things can't be done (through technical constraints, adhering to company's policy/decision etcetc)
    2. Accept the feedback, say that you'll discuss it with your team/supervisor (you may or may not do it, but personally, I feel that it is good to bring up any valid points)
    3. Pull the gender/race/privilege card

    Method 1 would yield a civil discussion if both the recipient and receiver are capable of intellectual discourse. This provides an opportunity to brainstorm and see what consumers actually want

    Method 2 absolves yourself from responsibility, does not create discussion but a tactful and civil way to 'end' further discussion

    Method 3 gets you fired.

    Regarding privacy, as I mentioned, once you attached your job title, discuss about your job on a public platform, privacy goes out the window.

    No, Derior wasn't owed kitten. And no, this isn't about privacy. It's about harassment, which is what Jessica was experiencing. If Derior wanted to make a respectful comment, he could have done so by saying that he didn't feel invested in the character. However, he chose to imply that players weren't invested, which was basically saying "You suck."

  • Crinn.7864Crinn.7864 Member ✭✭✭✭
    edited July 6, 2018

    @xarallei.4279 said:

    Okay, I don't see that as a backhand. She says the genre is the fault point here but the partner says "perhaps it's just your game"? That's exactly right. SWTOR is the anti-thesis to her observation.

    Yup. I keep seeing people try to bash Deroir and state how doing what he asks is impossible and he doesn't know what he's talking about. They specifically point to the genre and say it can't be done with MMOs....but, well SWTOR did it, so it's obviously not so impossible as they think it is. Now maybe there is something regarding the Living Story in particular that makes it not work? Who knows, but instead of biting the head off of player she could have just answered in a civil manner. Instead she was rude and dismissive. That kind of behavior is simply not acceptable. She is an Arenanet employee in a public setting talking to a customer. When interacting with customers some thought must be put into your responses.

    SW:TOR had a 200million dollar development budget (this number doesn't include marketing) just for the vanilla game, and has gone down in video game history as the single most costly video game ever produced. (The second most expensive game to produce is GTA V at 137 million)

    What SW:TOR did isn't really relevant for studios that have sane budgets. Price's original comment (before she exploded) was more or less on point with the limitations of game writing.

    Sanity is for the weak minded
    YouTube

  • Sylv.5324Sylv.5324 Member ✭✭✭

    @Azrielvon.7836 said:

    1. Pull the gender/race/privilege card

    I'm pretty sure that's not what got her fired so much as her profanity toward Deroir. There are quite a few cases where sexism, racism, etc, are actual problems (this was clearly not) but she could have articulated how she nonetheless felt in a less hostile manner. ('I feel that you are mansplaining so I'd like to refrain from further discussion,' would have probably generated less ire than calling him an kitten rando.)

  • Dreadshow.9320Dreadshow.9320 Member ✭✭✭
    edited July 6, 2018

    @Tasida.4085 said:

    @Kosze.3169 said:
    I think this is all kitten. She doesn't represent the whole game. And I really hope this is just a glass Anet placed on this situation and didn't actually fire her. Yeah, maybe she didn't answer well on her personal twitter.
    You know who else doesn't? The president of the U.S.A. go fire him.
    Also, her job here is to write plot on the game, not PR, not customer service, not graphic design, not gaming mechanics. To all of you saying "She's not doing her job correctly" don't be fools. Again, personal Twitter.

    LOL well said.

    I hope for your sakes he does get fire.

  • Azrielvon.7836Azrielvon.7836 Member ✭✭✭

    @Sylv.5324 said:

    @Azrielvon.7836 said:

    1. Pull the gender/race/privilege card

    I'm pretty sure that's not what got her fired so much as her profanity toward Deroir. There are quite a few cases where sexism, racism, etc, are actual problems (this was clearly not) but she could have articulated how she nonetheless felt in a less hostile manner. ('I feel that you are mansplaining so I'd like to refrain from further discussion,' would have probably generated less ire than calling him an kitten rando.)

    Well, yea, guess you're right but usually pulling that out leads to nasty 'discussions' which results in getting fired. LOL

  • DaShi.1368DaShi.1368 Member ✭✭✭

    @Azrielvon.7836 said:

    @DaShi.1368 said:

    @Azrielvon.7836 said:

    @DaShi.1368 said:

    @Azrielvon.7836 said:

    @DaShi.1368 said:

    @Azrielvon.7836 said:

    @DaShi.1368 said:

    @Mike O Brien.4613 said:
    Recently two of our employees failed to uphold our standards of communicating with players. Their attacks on the community were unacceptable. As a result, they’re no longer with the company.

    I want to be clear that the statements they made do not reflect the views of ArenaNet at all. As a company we always strive to have a collaborative relationship with the Guild Wars community. We value your input. We make this game for you.

    Mo

    Mo. Thank you for your response. I do hope you reconsider and look to this whole situation as learning opportunity. I agree that they weren't exactly respectful to certain fans. But this was done through their private accounts as private people. Perhaps a reminder that their social presence can impact the company would have been more appropriate. And an apology would probably help to smooth things over, if the fans involved were genuinely sincere in their interactions. On the fan side, they could use a reminder that GW2 staff are real people and aren't there for their pleasure. Private accounts are private, even if the user discusses topics related to their careers. Harassment of your staff by customers should be treated just as seriously, if not more so.

    Anyway, I've really appreciated what both Jessica's and Peter's contributions to GW2 and will miss their presence.

    I agree, private accounts should remain private, however, once you attach your job title, discuss your job and not limiting it to your own selected audience, you're no longer private, people will perceive you as a professional.

    Actually, further reading Derior's full response, he was being extremely condescending. She kindly told him to kitten off and he demanded more of her time.

    I'm sorry, I fail to see where Derior is condescending. May I request you to point that out for me?

    Sure. He implied that players weren't invested in their characters because of her writing. Whether that's the case or not doesn't matter. You don't go to a writers private twitter account and tell them that they sucked and expect them to smile at you for it. Which is exactly what he did. Ugh, I get the creeps just thinking about what he did.

    I believe Derior's comment is that of an opinion as a fellow player and content creator. It is called constructive criticism. As a professional, this happens almost everyday, clients make weird demands or say things that may not be technically possible. So what do you do if you encounter a situation like this?

    1. Explain why certain things can't be done (through technical constraints, adhering to company's policy/decision etcetc)
    2. Accept the feedback, say that you'll discuss it with your team/supervisor (you may or may not do it, but personally, I feel that it is good to bring up any valid points)
    3. Pull the gender/race/privilege card

    Method 1 would yield a civil discussion if both the recipient and receiver are capable of intellectual discourse. This provides an opportunity to brainstorm and see what consumers actually want

    Method 2 absolves yourself from responsibility, does not create discussion but a tactful and civil way to 'end' further discussion

    Method 3 gets you fired.

    Regarding privacy, as I mentioned, once you attached your job title, discuss about your job on a public platform, privacy goes out the window.

    No, Derior wasn't owed kitten. And no, this isn't about privacy. It's about harassment, which is what Jessica was experiencing. If Derior wanted to make a respectful comment, he could have done so by saying that he didn't feel invested in the character. However, he chose to imply that players weren't invested, which was basically saying "You suck."

    Well, Derior explained why he didn't feel invested. Isn't that a good thing? If someone told me something as vague as 'I don't feel invested', I wouldn't know which direction to proceed. Knowing why something happened helps you solve an issue better, no?

    He didn't say that he didn't feel invested. He said "then perhaps players would be more invested." There are a lot of ways to say this. But the way he did was specifically condescending and insulting. He didn't even offer anything insightful that someone at day one of the job wouldn't know.

  • xarallei.4279xarallei.4279 Member ✭✭✭

    @Crinn.7864 said:

    SW:TOR had a 200million dollar development budget (this number doesn't include marketing) just for the vanilla game, and has gone down in video game history as the single most costly video game ever produced. (The second most expensive game to produce is GTA V at 137 million)

    We don't know the break down of costs for SWTOR. Does adding extra branching story lead to extra costs? Probably. How much? Who knows? Maybe there is a great reason why this system would just not work in GW2. Fine. But why not explain that? And again, just the mere existence of SWTOR proves that it is possible within the genre.

  • @DaShi.1368 said:

    @Azrielvon.7836 said:

    @DaShi.1368 said:

    @Azrielvon.7836 said:

    @DaShi.1368 said:

    @Mike O Brien.4613 said:
    Recently two of our employees failed to uphold our standards of communicating with players. Their attacks on the community were unacceptable. As a result, they’re no longer with the company.

    I want to be clear that the statements they made do not reflect the views of ArenaNet at all. As a company we always strive to have a collaborative relationship with the Guild Wars community. We value your input. We make this game for you.

    Mo

    Mo. Thank you for your response. I do hope you reconsider and look to this whole situation as learning opportunity. I agree that they weren't exactly respectful to certain fans. But this was done through their private accounts as private people. Perhaps a reminder that their social presence can impact the company would have been more appropriate. And an apology would probably help to smooth things over, if the fans involved were genuinely sincere in their interactions. On the fan side, they could use a reminder that GW2 staff are real people and aren't there for their pleasure. Private accounts are private, even if the user discusses topics related to their careers. Harassment of your staff by customers should be treated just as seriously, if not more so.

    Anyway, I've really appreciated what both Jessica's and Peter's contributions to GW2 and will miss their presence.

    I agree, private accounts should remain private, however, once you attach your job title, discuss your job and not limiting it to your own selected audience, you're no longer private, people will perceive you as a professional.

    Actually, further reading Derior's full response, he was being extremely condescending. She kindly told him to kitten off and he demanded more of her time.

    I'm sorry, I fail to see where Derior is condescending. May I request you to point that out for me?

    Sure. He implied that players weren't invested in their characters because of her writing. Whether that's the case or not doesn't matter. You don't go to a writers private twitter account and tell them that they sucked and expect them to smile at you for it. Which is exactly what he did. Ugh, I get the creeps just thinking about what he did.

    Ugh you get the creeps? Okay well trolled. I laughed.

  • Crinn.7864Crinn.7864 Member ✭✭✭✭
    edited July 6, 2018

    @xarallei.4279 said:

    @Crinn.7864 said:

    SW:TOR had a 200million dollar development budget (this number doesn't include marketing) just for the vanilla game, and has gone down in video game history as the single most costly video game ever produced. (The second most expensive game to produce is GTA V at 137 million)

    We don't know the break down of costs for SWTOR. Does adding extra branching story lead to extra costs? Probably. How much? Who knows? Maybe there is a great reason why this system would just not work in GW2. Fine. But why not explain that? And again, just the mere existence of SWTOR proves that it is possible within the genre.

    We do actually know that the insane costs where because of the branching arcs because the devs themselves admitted it. The cost of the branching arcs was given as the primary reason why SW:TOR abandoned individual class stories post release. (and later abandoned faction stories as well)

    Note that the cost of branching arcs is not just monetary, but also in development time.

    Sanity is for the weak minded
    YouTube

  • Leo G.4501Leo G.4501 Member ✭✭✭✭

    @Crinn.7864 said:

    @xarallei.4279 said:

    Okay, I don't see that as a backhand. She says the genre is the fault point here but the partner says "perhaps it's just your game"? That's exactly right. SWTOR is the anti-thesis to her observation.

    Yup. I keep seeing people try to bash Deroir and state how doing what he asks is impossible and he doesn't know what he's talking about. They specifically point to the genre and say it can't be done with MMOs....but, well SWTOR did it, so it's obviously not so impossible as they think it is. Now maybe there is something regarding the Living Story in particular that makes it not work? Who knows, but instead of biting the head off of player she could have just answered in a civil manner. Instead she was rude and dismissive. That kind of behavior is simply not acceptable. She is an Arenanet employee in a public setting talking to a customer. When interacting with customers some thought must be put into your responses.

    SW:TOR had a 200million dollar development budget (this number doesn't include marketing) just for the vanilla game, and has gone down in video game history as the single most costly video game ever produced. (The second most expensive game to produce is GTA V at 137 million)

    What SW:TOR did isn't really relevant for studios that have sane budgets. Price's original comment (before she exploded) was more or less on point with the limitations of game writing.

    They also made, like 8 branching stories with different scenarios, choices and branching dialogs. I'd assume GW2 making, like, 3 wouldn't break the bank (so to speak).

  • I feel bad for all parties involved. I see both sides of this and do wish there was a less permanent decision to what transpired. Please remember to tread social media carefully guys. It can burn bad.

  • DaShi.1368DaShi.1368 Member ✭✭✭

    @squallaus.8321 said:

    @DaShi.1368 said:
    No, Derior wasn't owed kitten. And no, this isn't about privacy. It's about harassment, which is what Jessica was experiencing. If Derior wanted to make a respectful comment, he could have done so by saying that he didn't feel invested in the character. However, he chose to imply that players weren't invested, which was basically saying "You suck."

    Jessica's "article" that started all this:

    The article that Jessica put up was to explain why its not possible to make the protagonist of a mmorpg in such a way that players in general can deeply relate to because it has to cater to a large group of people with varying personalities. Derior was simply arguing for players will feel more invested if branching dialog was implemented. You're over your head if you think that's "harassment".

    Read what he actually wrote. He did say that but he said it in a way that was specifically condescending. He could have said: "What about branching dialog? Do you think this could improve players' relationship to their characters?" This allows for a conversation that respects her work and both their knowledge of the field.

  • Damilk.3024Damilk.3024 Member ✭✭

    I can tell you this has brought be back into GW2. Thank you Mo.

  • Sylv.5324Sylv.5324 Member ✭✭✭

    @Shoyoko.7309 said:

    What happen to "innocent until proven guilty"?

    That's a legal term that not even the courts take seriously, so it doesn't have anything to do with anything.