Bern.9613 Posted February 26, 2022 Share Posted February 26, 2022 Admittedly, this is not surprising. This was first reported mid Nov last year, three and a half months ago, and here we are on the cusp of an expansion and still it persists. Taking how long for alliances? Still have steam "on hold." Really? Payment method problems still exist. Seems par for the course with ANet. 1 Link to comment Share on other sites More sharing options...
Yphex.2136 Posted February 28, 2022 Share Posted February 28, 2022 Experiencing the same problem right now. No gem purchase possible, no matter if I use paypal or Visa. Get Error: Something went wrong, please try again later! 80808. Am sad. 😞 Link to comment Share on other sites More sharing options...
kajoken.1630 Posted February 28, 2022 Share Posted February 28, 2022 Month later still no luck. Looks like Anet just doesn't want my money anymore. Still the same Error 108. 3 Link to comment Share on other sites More sharing options...
Zelo.2653 Posted March 1, 2022 Share Posted March 1, 2022 Just recently came back from a break and since March Sales has started, i would like to stock up some gems but i get Error 80808 at the end of the purchase, i had no problem purchasing gems for the past 10 years in GW2. I checked GW2 Support site and was told to submit a ticket, which i did so i hope they can help me to sort it out. Link to comment Share on other sites More sharing options...
Rabbitsocks.3726 Posted March 1, 2022 Share Posted March 1, 2022 i bought 2800 gems on EoD release. got zero gems. and no email confirmation from anet. i DID however get the amount taken out of my bank account. submitted a ticket and waiting still. its been well over 24 hours now. i really would not like to have to have my account frozen but i WILL issue a charge back. i dont put money into this game for nothing. i had a specific use for that amount of gems and i will miss out on the sale item. i suggest someone at support look into this before i have to take it up with paypal and my bank. 1 Link to comment Share on other sites More sharing options...
Linken.6345 Posted March 1, 2022 Share Posted March 1, 2022 31 minutes ago, Rabbitsocks.3726 said: i bought 2800 gems on EoD release. got zero gems. and no email confirmation from anet. i DID however get the amount taken out of my bank account. submitted a ticket and waiting still. its been well over 24 hours now. i really would not like to have to have my account frozen but i WILL issue a charge back. i dont put money into this game for nothing. i had a specific use for that amount of gems and i will miss out on the sale item. i suggest someone at support look into this before i have to take it up with paypal and my bank. I guess you have written a support ticket? Since it take up to 72 hours to respond then update that ticket on what you want to buy in sale and they should honor it even if the sale ends before. Link to comment Share on other sites More sharing options...
Rabbitsocks.3726 Posted March 1, 2022 Share Posted March 1, 2022 sure hope so. cause right now im so upset about this i just want my money back. releasing new content should NOT shatter the foundations of content that has been working for years. Link to comment Share on other sites More sharing options...
Zelo.2653 Posted March 2, 2022 Share Posted March 2, 2022 I know EoD has just been released but i hope CS can get back to us as soon as possible and March Sales has just started as well. Hope i don't miss anything i want from sales until CS can rectify my problem. Can't believe spending money is a problem too 😂 1 Link to comment Share on other sites More sharing options...
WendyB.1650 Posted March 2, 2022 Share Posted March 2, 2022 March 2nd and Cannot buy Gems. Tried 3 different cards and tree different card companies. All I get is an Error. Link to comment Share on other sites More sharing options...
WendyB.1650 Posted March 2, 2022 Share Posted March 2, 2022 Tried to buy gems with 3 different cards and 3 different companies, all I get is the error 80808 code each time. Sad because I wanted the supply drop before time runs out. ANet needs to fix if they want money. Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted March 2, 2022 ArenaNet Staff Share Posted March 2, 2022 Hi all, I have reached out to our Customer Support team to let them know that some of you are still running into issues. I'm sorry about that--I know it's frustrating and hopefully we can sort it out! 2 4 Link to comment Share on other sites More sharing options...
tracergeek.2318 Posted March 2, 2022 Share Posted March 2, 2022 Same issue as most Error 80808. Purchased gems for years in this game, never any issues. Purchased gems launch of EoD without issue. Two different payments Ticket has not been replied to for 20 hours. 1 Link to comment Share on other sites More sharing options...
PabbyGaul.9682 Posted March 2, 2022 Share Posted March 2, 2022 Same can't buy EOD:( Link to comment Share on other sites More sharing options...
TtynBff.6280 Posted March 4, 2022 Share Posted March 4, 2022 Same issue can’t buy gems or anything, keep receiving the same Error 80808. Have opened two tickets and just gotten a generic pre-recorded message that they’ve looked in the account and fixed it but it’s still not working… I support the game often by buying gems and I love this game… but with this problem I can’t buy any gems, I had to buy the End of Dragons expansion via a third party seller got an online code… now I want to get gems to get items that are on sale on the yearly sale and I can’t cause the payment method is not working… I wish that they fix the problem so we can keep supporting this great game… hopefully this is resolved and goes back to normal… Link to comment Share on other sites More sharing options...
Sjanlju.5782 Posted March 5, 2022 Share Posted March 5, 2022 https://www.bestbuy.com/site/arenanet-guild-wars-2-gem-card-25-digital/6463390.p?skuId=6463390 Link to comment Share on other sites More sharing options...
Olga.8207 Posted March 5, 2022 Share Posted March 5, 2022 Same issue here - Error 80808. I don't know what Index means in card parameters. Never have to enter it in payments before 1 Link to comment Share on other sites More sharing options...
Aethgar.1784 Posted March 6, 2022 Share Posted March 6, 2022 Same problem here. 80808. I'm sent in a support ticket, reset cache.. SIGH. Missing a lot of sales and sad about it. Link to comment Share on other sites More sharing options...
Valjo.5917 Posted March 20, 2022 Share Posted March 20, 2022 Having a similar issue, I can't buy gems or expansion, error code 100455 "Your attempt was declined by the financial institution. Please contact your financial institution for assistance." Tryed with credit card, prepaid card and paypal, same message . Seems not to be a problem with the bank or paypal. 1 Link to comment Share on other sites More sharing options...
Kichwas.7152 Posted March 20, 2022 Share Posted March 20, 2022 I just purchased gems, and it's showing in my paypal - but no gems have shown up in my account... Link to comment Share on other sites More sharing options...
Wac.2305 Posted March 22, 2022 Share Posted March 22, 2022 I can't buy GEMs or EOD using Paypal and have a secondary bank payment option (not credit card). The process finishes but no confirmation of success and funds not withdrawn from account. No retailer in Australia. No soup for me... Link to comment Share on other sites More sharing options...
cafard.8953 Posted March 22, 2022 Share Posted March 22, 2022 Glad to find out it's not just me. Running into the same issue trying to buy EOD using the paypal option. "Something went wrong" 1 Link to comment Share on other sites More sharing options...
Furious.1205 Posted March 22, 2022 Share Posted March 22, 2022 I ALWAYS get the 80808 error. They should have a text message verification instead of submitting a report each time. Link to comment Share on other sites More sharing options...
titje.2745 Posted March 22, 2022 Share Posted March 22, 2022 https://help.guildwars2.com/hc/en-us/articles/4411885838483-iDeal-Payment-Method-Purchase-Issue i made a ticket and also said that i was not able to buy gems through ingame shop, so someone from the support linked me to this page. maybe helpful. Link to comment Share on other sites More sharing options...
wolfie.2841 Posted March 24, 2022 Share Posted March 24, 2022 (edited) I tried to buy gems today in order to get the key sale and I'm getting the same error as above and can't buy gems. Thanks *******My issue was actually resolved rather easily. Seems to be a security check in place. Which I like. Thank you for that!! Edited March 24, 2022 by wolfie.2841 Link to comment Share on other sites More sharing options...
minimimi.1794 Posted March 24, 2022 Share Posted March 24, 2022 Same here, tried with PayPal and Credit Card, got same 80808 error, so got around it with purchasing Gem Card on Amazon. So be it. Link to comment Share on other sites More sharing options...
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