Chromium Embedded Framework Host for Guild Wars 2 stopped to work [Merged]

[firewire.4813]

4 minutes ago, Chaba.5410 said:

Have you ever developed software?  The end-user isn't the only person affected when a company drops support.  There's all sorts of development libraries and tools that no longer get supported either.  And when new versions are released to support newer hardware, the older stuff ends up falling by the wayside.  A developer has to maintain the old hardware and development environment for the older stuff as updates happen and that can cause big headaches when code gets split.

Ironically, you mention WoW, which has minimum specs of now of DX12, not the DX9 it was originally released with.

I have developed software before. The point is, Anet can support Win7 since there isn't a lot of dependencies specific to Win10/11 that they need. The CEF issues reported here aren't Win7 related. As long as the end-user has DX11 compatible hardware and OS, they should be good to go.

WoW supports Win7 (x64)

[Chaba.5410]

17 minutes ago, firewire.4813 said:

I have developed software before. The point is, Anet can support Win7 since there isn't a lot of dependencies specific to Win10/11 that they need. The CEF issues reported here aren't Win7 related. As long as the end-user has DX11 compatible hardware and OS, they should be good to go.

WoW supports Win7 (x64)

CEF on Win7 though seems down to version of CEF.  You say you tested the latest version yourself on your system, yet you know well that's not adequate testing for something that would be deployed on a wider variety of systems.  And you don't know either if you tested all of the functions where GW2 and CEF interface to ensure you don't run into a problem either.  If officially the latest CEF isn't supported on Win7, what would be the reason for that?  We should be able to find out.

My guess is there's a mistake in how Anet is using/configuring CEF and they should be able to find it.  The same problem has been reported by some Win10 and Win11 users too.  It just happens to hit a lot of Win7 machines.  There was another poster that commented yesterday about it working on his Win7 box but not his Win10 and Win11 rigs.

[firewire.4813]

1 minute ago, Chaba.5410 said:

CEF on Win7 though seems down to version of CEF.  You say you tested the latest version yourself on your system, yet you know well that's not adequate testing for something that would be deployed on a wider variety of systems.  And you don't know either if you tested all of the functions where GW2 and CEF interface to ensure you don't run into a problem either.  If officially the latest CEF isn't supported on Win7, what would be the reason for that?  We should be able to find out.

My guess is there's a mistake in how Anet is using/configuring CEF and they should be able to find it.  The same problem has been reported by some Win10 and Win11 users too.  It just happens to hit a lot of Win7 machines.  There was another poster that commented yesterday about it working on his Win7 box but not his Win10 and Win11 rigs.

I tested it by downloading the latest stable version of CEF and unpacking it in the GW2/bin64/cef folder. CefHost.exe loads and runs as it did before, which means the libcef.dll loaded successfully. I was able to login and load the gem store fine.

It's also possible there are a lot more Win7 users than we thought 🙂

[Chaba.5410]

5 minutes ago, firewire.4813 said:

It's also possible there are a lot more Win7 users than we thought

Also discovering there's a lot more users with some really old graphics cards too haha!

[Chaba.5410]

Hey, for those of you with issues, are you attempting to run GW2 in any compatibility mode?  Have you played with those settings at all?

[Faenar.8036]

Same error here, not even able to log  in.
"-usecoherent" command fixed it
(and yes, im using Win 7)

Edited April 19, 2023 by Faenar.8036

[Sabrana.4015]

I'm not touching anything on my current pc, I've got precious legal documents stored on it. And since I suck with computers, no way I'll try stuff I don't understand.

I've been with win7 for several years, always careful, never had a virus, never installed suspicious soft. Everything is still running smoothly, GW2 included except twice because of that specific Chromium error for the last 2 months.

New pc on its way for games only. Another week or 2 to get it but I already hate the idea of having to  put up with win10.

[Altriba.8092]

I'm starting to think we should start reporting users who come here to derail the thread by spamming it with variations of the ''get windows 10/11" messages. If you are not here to brainstorm ideas on how to resolve the issue on win7 itself or report the issue on your machine, i would kindly ask you to stop derailing the thread.

[kafka.1657]

I had the same launcher-freeze problem, so the first thing I did was update my graphics drivers, but to no avail.  I tried adding usecoherent to the command line.  No joy there either.  I then found that other games started misbehaving or not launching at all.

*Ding!!*  Rollback that graphics driver!  💡

Everything works well now using Nvidia's driver from last December (...along with the usecoherent fix).

P.S.  Thanks everyone (especially Chaba) for all the brainstorming and patient support.

[Spacemiezi.3752]

2 hours ago, DirtyDan.4759 said:

Get windows 10 or 11. 

very helpfull 🙄

[belst.6815]

2 hours ago, Sabrana.4015 said:

I'm not touching anything on my current pc, I've got precious legal documents stored on it. And since I suck with computers, no way I'll try stuff I don't understand.

if you don't know much about computers, AND you have important legal documents on an ancient system, you should REALLY consider creating backups

[Sabrana.4015]

I already have 2 backups 😉 regularly updated but I need to access those files very often and I only have my current pc to do it. Couldn't afford another one those past years. Thats why I've been and still am so cautious with it. It seems it was a good deal after all these years, I took care of it and it took care of me, never had any problem with it 🙂

Cant play GW2 because Chromium freezes the launcher..  well I'm not happy with it for sure. I really love this game. But it won't kill me to wait for a fix from Anet or for the new pc. Their fix worked last month so maybe this time it will too. Meantime I can rely on a few Good Old Games 😉

[Sylvania Greenglade.5204]

When the game starts to launch I get the popup message from the antiviral software: "Chromium Embedded Host for Guild Wars 2 does not have a valid digital signature". Choosing to "Allow this instance" does allow the game to launch, but the TP does not work if I try to buy or sell items. It just has a spinner that keeps spinning. I will try using the option people have suggested for coherentUI.  I have a Windows 10 computer with a new CPU and new graphics card. 

[Juan.6124]

3 hours ago, Spacemiezi.3752 said:

very helpfull 🙄

Yes, very. A game company can't maintain ancient technology forever. Windows 7 is from 2008. Final Fanatsy 14 doesn't support players with windows 7 related issues since 2017.

[Anapxist.5314]

And Final Fantasy 14 still work on win 7 🙂 I have no problem with it so far. Even more Black Desert work on it. So old and outdated game like BDO can support ancient technology, but such modern game as gw2 with next gen graphic and stuff can't 🙂

Edited April 19, 2023 by Anapxist.5314

[kafka.1657]

18 minutes ago, DirtyDan.4759 said:

... Final Fanatsy 14 doesn't support players with windows 7 related issues since 2017.

What Windows 7 related issues are there affecting GW2?  ...Just curious. 

[TheQuickFox.3826]

On Windows 7 I'm getting tons of these while trying to use the trading post:

Quote

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    CefHost.exe
  Application Version:    1.0.0.1
  Application Timestamp:    641e0be4
  Fault Module Name:    KERNELBASE.dll
  Fault Module Version:    6.1.7601.26465
  Fault Module Timestamp:    64251de2
  Exception Code:    80000003
  Exception Offset:    000000000000b85d
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1043
  Additional Information 1:    7a6f
  Additional Information 2:    7a6f21a344c19b7e174df529d1bb13fd
  Additional Information 3:    72c3
  Additional Information 4:    72c3f1d381af7bb7705b354e228b3c24

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

 

Event viewer:

Quote

Faulting application name: CefHost.exe, version: 1.0.0.1, time stamp: 0x641e0be4
Faulting module name: KERNELBASE.dll, version: 6.1.7601.26465, time stamp: 0x64251de2
Exception code: 0x80000003
Fault offset: 0x000000000000b85d
Faulting process id: 0x1668
Faulting application start time: 0x01d97316fe375ac4
Faulting application path: D:\GuildWars2\bin64\cef\CefHost.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 583843de-df0a-11ed-be7a-70f395a2597d

 

Windows 7 x64. April 2023 extended security updates installed. MS Security Essentials.

DXDIAG:

Quote

------------------
System Information
------------------
Time of this report: 4/20/2023, 01:38:13
       Machine name: 8540W
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.230329-1823)
           Language: Dutch (Regional Setting: Dutch)
System Manufacturer: Hewlett-Packard
       System Model: HP EliteBook 8540w
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM) i5 CPU       M 560  @ 2.67GHz (4 CPUs), ~2.7GHz
             Memory: 8192MB RAM
Available OS Memory: 8036MB RAM
          Page File: 3892MB used, 12179MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: ATI FirePro M5800
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: ATI display adapter (0x68C0)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_68C0&SUBSYS_1521103C&REV_00
     Display Memory: 4095 MB
   Dedicated Memory: 1010 MB
      Shared Memory: 3085 MB
       Current Mode: 1600 x 900 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: CMO1595
        Native Mode: 1600 x 900(p) (60.039Hz)
        Output Type: Internal
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1119 (English)
     Driver Version: 8.951.6.2300
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 10/22/2012 03:11:18, 958464 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71EE2-2B80-11CF-D377-2B35BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x68C0
          SubSys ID: 0x1521103C
        Revision ID: 0x0000
 Driver Strong Name: oem23.inf:ATI.Mfg.NTamd64.6.1:BR_148662_ati2mtag_Manhattan:8.951.6.2300:pci\ven_1002&dev_68c0&subsys_1521103c
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers / HP (IDT High Definition Audio CODEC)
 Default Sound Playback: Yes
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7603&SUBSYS_103C1521&REV_1002
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6275.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 3/17/2010 04:48:42, 505856 bytes
            Other Files:
        Driver Provider: IDT
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Headphones (RTC) (IDT High Definition Audio CODEC)
 Default Sound Playback: No
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7603&SUBSYS_103C1521&REV_1002
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6275.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 3/17/2010 04:48:42, 505856 bytes
            Other Files:
        Driver Provider: IDT
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Integrated Microphone Array (IDT High Definition Audio CODEC)
  Default Sound Capture: Yes
  Default Voice Capture: No
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6275.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/17/2010 04:48:42, 505856 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

            Description: Rec. Playback (IDT High Definition Audio CODEC)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6275.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/17/2010 04:48:42, 505856 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

            Description: Microphone (IDT High Definition Audio CODEC)
  Default Sound Capture: No
  Default Voice Capture: Yes
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6275.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/17/2010 04:48:42, 505856 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

            Description: Line In (IDT High Definition Audio CODEC)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6275.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/17/2010 04:48:42, 505856 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B34
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
| Matching Device ID: *pnp0303
| Upper Filters: HpqKbFiltr
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn0166
| Upper Filters: SynTP
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: 😄
 Free Space: 64.2 GB
Total Space: 102.2 GB
File System: NTFS
      Model: MKNSSDRE480GB

      Drive: 😧
 Free Space: 12.8 GB
Total Space: 102.4 GB
File System: NTFS
      Model: n/a

      Drive: E:
 Free Space: 2.0 GB
Total Space: 2.0 GB
File System: FAT32
      Model: MKNSSDRE480GB

      Drive: F:
 Free Space: 7.2 GB
Total Space: 353.4 GB
File System: NTFS
      Model: MKNSSDRE480GB

      Drive: Z:
 Free Space: 56.2 GB
Total Space: 243.7 GB
File System: NTFS
      Model: n/a

      Drive: J:
      Model: hp CDDVDW TS-L633N
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.23403 (Dutch), , 0 bytes

--------------
System Devices
--------------
     Name: Intel(R) processor PCI Express Root Port - 0045
Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_1521103C&REV_02\3&E89B380&0&08
   Driver: n/a

     Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_1521103C&REV_03\FFFFFFFFFFFFFFFF00
   Driver: n/a

     Name: Reserved - 2D13
Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_80868086&REV_02\3&4F11E61&0&13
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_1521103C&REV_05\3&E89B380&0&E3
   Driver: n/a

     Name: Intel(R) processor DRAM Controller - 0044
Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_1521103C&REV_02\3&E89B380&0&00
   Driver: n/a

     Name: Reserved - 2D12
Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_80868086&REV_02\3&4F11E61&0&12
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA60&SUBSYS_1521103C&REV_00\4&3AA9F83A&0&0108
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_1521103C&REV_05\3&E89B380&0&E1
   Driver: n/a

     Name: Ricoh xD-Picture Card Controller
Device ID: PCI\VEN_1180&DEV_0852&SUBSYS_1521103C&REV_14\4&224FF7E4&0&34F0
   Driver: n/a

     Name: QPI Physical 0 - 2D11
Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_80868086&REV_02\3&4F11E61&0&11
   Driver: n/a

     Name: ATI FirePro M5800
Device ID: PCI\VEN_1002&DEV_68C0&SUBSYS_1521103C&REV_00\4&3AA9F83A&0&0008
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_1521103C&REV_05\3&E89B380&0&E0
   Driver: n/a

     Name: Ricoh SD/MMC Host Controller
Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_1521103C&REV_14\4&224FF7E4&0&32F0
   Driver: n/a

     Name: QPI Link 0 - 2D10
Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_80868086&REV_02\3&4F11E61&0&10
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_1521103C&REV_05\3&E89B380&0&D0
   Driver: n/a

     Name: Intel(R) Centrino(R) Ultimate-N 6300 AGN
Device ID: PCI\VEN_8086&DEV_4238&SUBSYS_11118086&REV_35\0024D7FFFF5DCED800
   Driver: n/a

     Name: Ricoh 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_1521103C&REV_06\4&224FF7E4&0&30F0
   Driver: n/a

     Name: QuickPath Architecture System Address Decoder - 2D01
Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_80868086&REV_02\3&4F11E61&0&01
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_1521103C&REV_05\3&E89B380&0&E8
   Driver: n/a

     Name: Intel(R) Active Management Technology - SOL (COM4)
Device ID: PCI\VEN_8086&DEV_3B67&SUBSYS_1521103C&REV_06\3&E89B380&0&B3
   Driver: n/a

     Name: QuickPath Architecture Generic Non-core Registers - 2C62
Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_80868086&REV_02\3&4F11E61&0&00
   Driver: n/a

     Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_1521103C&REV_25\4&224FF7E4&0&31F0
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family Thermal Subsystem - 3B32
Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_1521103C&REV_05\3&E89B380&0&FE
   Driver: n/a

     Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_1521103C&REV_06\3&E89B380&0&B0
   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_1521103C&REV_A5\3&E89B380&0&F0
   Driver: n/a

     Name: Ricoh Memory Stick Controller
Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_1521103C&REV_14\4&224FF7E4&0&33F0
   Driver: n/a

     Name: Intel(R) PCHM SATA AHCI Controller 6 Port
Device ID: PCI\VEN_8086&DEV_3B2F&SUBSYS_1521103C&REV_05\3&E89B380&0&FA
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_1521103C&REV_05\3&E89B380&0&D8
   Driver: n/a

     Name: Intel(R) 82577LM Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_10EA&SUBSYS_1521103C&REV_05\3&E89B380&0&C8
   Driver: n/a

     Name: Ricoh R/RL/5C476(II) or Compatible CardBus Controller
Device ID: PCI\VEN_1180&DEV_0476&SUBSYS_1521103C&REV_BB\4&224FF7E4&0&35F0
   Driver: n/a

     Name: Intel(R) QM57 Express Chipset LPC Interface Controller - 3B07
Device ID: PCI\VEN_8086&DEV_3B07&SUBSYS_1521103C&REV_05\3&E89B380&0&F8
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 8 - 3B50
Device ID: PCI\VEN_8086&DEV_3B50&SUBSYS_1521103C&REV_05\3&E89B380&0&E7
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.25734
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.25734
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.23403
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.23403
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.25947
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.23403
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.25653
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.23403
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.25682
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.23403
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.24537
LAV Splitter,0x00400001,1,1,LAVSplitter.ax,0.77.0001.0002
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.23403
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.24537
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.24537
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.23403
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.24555
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.23403
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24537
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.24537
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.23403
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.03.0000.21022
ATI MPEG Video Decoder,0x00400000,1,2,atimpenc.dll,12.03.0000.21022
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.24555
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.23403
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.23403
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.23403
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24537
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.24537
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.23403
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.24537
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.23403
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.03.0000.21022
AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.03.0000.21022
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.24537
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24537
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.23403
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.24555
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.24537
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.24537
MPC Video Renderer,0x00200000,1,0,MpcVideoRenderer.ax,0.06.0005.1995
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.03.0000.21022
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.03.0000.21022
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.23403
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.23403
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.23403
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.03.0000.21022
DirectVobSub,0x00200000,2,1,vsfilter.dll,3.02.0000.0808
DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,3.02.0000.0808
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.24555
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.24555
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.24537
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
DC-Bass Source,0x00400000,0,1,DCBassSourceMod.ax,1.05.0002.0000
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.23403
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.23403
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.24555
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.23403
LAV Splitter Source,0x00400001,0,1,LAVSplitter.ax,0.77.0001.0002
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.23403
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.23403
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.25854
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.23403
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.23403
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.24555
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24537
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.24537
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.24537
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.03.0000.21022
madVR,0x00200000,1,0,madVR.ax,0.92.0017.0000
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.23403
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.24537
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.24537
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.24537
LAV Audio Decoder,0x00800801,1,1,LAVAudio.ax,0.77.0001.0002
LAV Video Decoder,0xff800000,1,1,LAVVideo.ax,0.77.0001.0002
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.24499
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.25854
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.24537

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.23403

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.23403
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.23403
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.23403
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.23403
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.24537
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Lagarith Lossless Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
x264vfw - H.264/MPEG-4 AVC codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Xvid MPEG-4 Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.23403
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.23403
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.03.0000.21022
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
PCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.24537
AC-3 ACM Extensible,0x00200000,1,1,quartz.dll,6.06.7601.24537
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.24537
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.24537
AC-3 ACM Codec,0x00200000,1,1,quartz.dll,6.06.7601.24537
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.24537

Audio Capture Sources:
Integrated Microphone Array (ID,0x00200000,0,0,qcap.dll,6.06.7601.17514
Line In (IDT High Definition Au,0x00200000,0,0,qcap.dll,6.06.7601.17514
Microphone (IDT High Definition,0x00200000,0,0,qcap.dll,6.06.7601.17514
Rec. Playback (IDT High Definit,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.23403
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.23403
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.23403

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.24537
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.24537

WDM Streaming Capture Devices:
,0x00000000,0,0,,
MicIn,0x00200000,1,1,ksproxy.ax,6.01.7601.23403
MuxedIn1,0x00200000,1,1,ksproxy.ax,6.01.7601.23403
,0x00000000,0,0,,
HP Webcam [2 MP Macro],0x00200000,0,2,ksproxy.ax,6.01.7601.23403

WDM Streaming Rendering Devices:
HpOut,0x00200000,1,1,ksproxy.ax,6.01.7601.23403
,0x00000000,0,0,,
,0x00000000,0,0,,
Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.23403

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.25854
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.25854
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.25854
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.25854
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.25854

Video Capture Sources:
HP Webcam [2 MP Macro],0x00200000,0,2,ksproxy.ax,6.01.7601.23403

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.23403

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.25854
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.25854

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.25888
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.25888
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.25888
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.25888

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.23403

Audio Renderers:
Speakers / HP (IDT High Definit,0x00200000,1,0,quartz.dll,6.06.7601.24537
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.24537
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.24537
DirectSound: Headphones (RTC) (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.24537
DirectSound: Speakers / HP (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.24537
Headphones (RTC) (IDT High Defi,0x00200000,1,0,quartz.dll,6.06.7601.24537

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

 

 

Edited April 19, 2023 by TheQuickFox.3826

[Juan.6124]

35 minutes ago, kafka.1657 said:

What Windows 7 related issues are there affecting GW2?  ...Just curious. 

Look at the comment below yours and above this one.

Edited April 19, 2023 by DirtyDan.4759

[Chaba.5410]

1 hour ago, TheQuickFox.3826 said:

Exception code: 0x80000003

This is interesting.

The crashing module, cefhost either:
- Has a memory leak on your system
- Doesn't like your anti-virus software
- Doesn't like your possible filesystem corruption
- Doesn't like some bad registry entry
- Doesn't like your drivers
- Doesn't like how your Windows page file is set up

See for example:
https://techcult.com/fix-error-0x80000003/
https://www.auslogics.com/en/articles/fix-breakpoint-error-0x80000003/
 

Edit: Just note I'm not sure if this error is the same code for Win7.  Haven't yet found Win7-specific information about it.

Edited April 20, 2023 by Chaba.5410

[Sabrana.4015]

2 hours ago, DirtyDan.4759 said:

Yes, very. A game company can't maintain ancient technology forever. Windows 7 is from 2008. Final Fanatsy 14 doesn't support players with windows 7 related issues since 2017.

Nope, only since January 14, 2020 and the game still works on 7 (https://na.finalfantasyxiv.com/lodestone/news/detail/9508ac6e1c5fe186effc1deace3eed87ccfe9faa)

[kafka.1657]

12 hours ago, DirtyDan.4759 said:

Look at the comment below yours and above this one.

I meant before now, but never mind.  As long as the game remains a big deal in markets like China, where 1/4 to 1/3 of computers are still running Windows 7, they'll likely have an interest in its support.

Edited April 20, 2023 by kafka.1657

[Urud.4925]

I don't want to start (or continue) a debate about whether is a good decision to remove the support to Win7 (it seems there are a lot of people still using it, for good or bad). I just want to point out that in this post:

https://www.guildwars2.com/en-gb/news/guild-wars-2-minimum-system-requirements-update/

ArenaNet announced the intention to drop the support for dx9, and to check that our GPU supported DirectX 11. They gave us 4 months. They didn't mention anything about Win7 though. A lot of old GPU are able to run GW2 and support dx11, even under Win7. I hope they will find a permanent fix for this problem, or if they really want to force people to stop using Win7, at least give more time.

[Mosartu.1473]

The new update on the 20th still didn't remove the problems with CEF.

Sometimes it works, but mostly it still gives the error.

[Raider Jones.5120]

This is an official announcement from the game developers.

 

https://help.guildwars2.com/hc/en-us/articles/15896449442835

[I am Legion.4153]

I have win 7 and I guess that's the problem.

And my laptop got weird (as in i couln't play gw2) when i tried the free win 10 so had to go back to win 7. Don't want to risk buying win 11 because of that and can't afford a new computer, probably for several years... 

Can you make the game work for those of us with win 7?

Please?