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Art Issues: Characters, Weapons, Armor - [Merged]


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On 9/18/2022 at 7:24 AM, MolleaFauss.6078 said:

 

Same here. Seems it started happening only after last patch (but I could be wrong).

Also having this issue. Preview pane and hero window do not show my character unless I drag them to the top left corner of my screen, and even then most of me is missing.

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22 minutes ago, Blue D Phoenix.7260 said:

All characters character image not shown properly.

Sylvari-F-BL outfit preview panel

 

On 9/19/2022 at 10:45 PM, Ezekiel.1985 said:

Also having this issue. Preview pane and hero window do not show my character unless I drag them to the top left corner of my screen, and even then most of me is missing.



This is the DPI bug, you can disable DPI scaling in graphics settings for the time being. 

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Case1:

Glitched Adventure Greatsword skin is green instead of blue for a long time now.

Case 2:

It's since the start of the game that something is wrong with how light is rendered on asura right eye. I think it's almost every face preset in existence with the exception of character creation scene.

It looks to me like right eye has inverted normals. Left eye always seems nice and glossy with this slight refraction that gives the eye iris a flatter/concave shape, but the right eye always looks like a sphere.

(just in case, I'm totally dumb in all this rendering thing and I just use Smart Words to describe how things feel to me)

Edit for pictures:

https://imgur.com/a/6LeXjQf

Edited by Marge.4035
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Human male

Reaper

 

When hair is colored with "Celestial" my selected facial hair  (beard) is not the same color in the world that it is in the total Makeover kit preview. I appears as silvery white in the preview before purchase and in the world it is a variabe grey or brown depending on the location.  

https://pasteboard.co/UBftZVXTydAy.jpg 
https://pasteboard.co/tIJXF25estVl.jpg
https://pasteboard.co/GIlX5mXpFSpZ.jpg

 

 

 

Edited by axolotl.6435
more information
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Female Asura Necromancer in Character Creation

 

 

Hair

  1. model clipping, seen best in the lighter colours

Face

  1. sliders under face details for eye customization
    1.  Iris size changes the eye size
    2. eye angle moves the eyes up and down instead of rotating
  2. sliders under face details for nose customization
    1. sliders for nose placement and nose height at tip are swapped
Edited by atira.1624
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Race - Charr

Gender - Male

Class - Necromancer

Item - Antitoxin Gloves (s1-e4 reward)

Description/issue - (Visual bug) The gloves themselves seem to have a dye channel/layer or something that cause them to conflict with whatever boots are equipped at the time and cause various visual bugs which also affect the boots you wear. Causing the layer to include your hands and cause some interesting... effects as a result. Such as missing textures, recoloring the boots, removing the hands. Screenshots included of both hero panel and in-game after playing around with the dye channels on the boots and gloves only. Using bright dyes to emphasize this.

screenshots 

https://imgur.com/7MHsfEB ascalonian performer boots

https://imgur.com/HXzKqhV - mursaat brogans 

https://imgur.com/HyHuZg9 - flamekissed shoes.

 

Apparently all of this is clientside for the person wearing it because I just asked someone else if they could see this and they said my hands were still there for them.

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Hello! I’m having an issue with the female Asura hair shading.

Job: Engineer 

Race: Asura

Gender: Female

Description: using the light lime colour for this premium hair style causes some serious shading issues that look very weird during the day and night. Below are some pictures attached. Is anyone else having this issue? Has anyone had success with this hair style not doing this with certain colours? Thanks!

 

https://imgur.com/a/hwLUe4g

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Hello! I’m having an issue with the [Branded Relic Backpiece of the Sky] on all race profession gender and job

Description: The [Branded Relic Backpiece of the Sky] backpack should not be dye able. but i accidentally (forgot how) dye it!!!!!

it becomes white on my screen. but its not on other players screen, could it be my client broken or what? 

 

please help. 

 

https://imgur.com/a/rovBIeQ

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Race: Human Male

Class: Revenant

Issue: Color not rendering on my armor. It is just a washed out gray regardless of the die I use. This just started recently. It does not occur on my other characters. I have tried a full repair, changing graphics settings and nothing changes. Changing armor or outfits does not fix it either. Anyone have an idea of what would cause this?

 

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Issue:  Black Lion packaged items inconsistent dye channel availability

--Watchwork Wings Package sold for 60 Black Lion Statuettes, contains 2 items:  Watchwork Wings Backpiece and Watchwork Wings Glider. The Glider has 2 dye channels but (inconsistently) the Backpiece does not have any dye channels, even though they are a match set.  Please add ability to dye the backpiece?

  

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Item : Guardian Angel Cape

Type : Backpack Skin

Level : (any)

Accquired : Skin from the Extra Life 2022 Pack

Race : Charr (female)
Profession : Guardian

Issue : Cape hovers over charr instead of wearing it.

Screenshot (Hero pannel + in game) : https://imgur.com/a/DSDFfPS

Edited by MathiasXII.7240
I've read the guidelines :P
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On 10/25/2022 at 7:14 PM, MathiasXII.7240 said:

Item : Guardian Angel Cape

Type : Backpack Skin

Level : (any)

Accquired : Skin from the Extra Life 2022 Pack

Race : Charr (female)
Profession : Guardian

Issue : Cape hovers over charr instead of wearing it.

Screenshot (Hero pannel + in game) : https://imgur.com/a/DSDFfPS

This happens with every race and gender.

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Item: Legionnaire's Chair

Race:  Charr

Issue: The proportion of the chair to Charr character is wrong, the chair is too small when used by a Charr,

I've explicitly bought the chair to be used on a Charr character, and support says I can't get a refund for it.

Edited by eXruina.4956
  • Confused 1
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Item: Ancient Kraken Armor

Race: Charr, Human, Sylvari, Norn (Male specifically for all)

Issue: The Pauldrons, Gauntlets and Curaiss do not dye correctly like the Helmet and Greaves when it comes to the smokey/wispy effect from the spikes. Instead of being the chosen dye color, it is just white.

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