Fenella.2634 Posted July 29, 2021 Share Posted July 29, 2021 I got everything fine, except for the gems. Sure, there was the warning, but this delay seems unusual. I'm going to wait for the 72 h to end before opening a ticket, though. Link to comment Share on other sites More sharing options...
AstralFist.5329 Posted July 29, 2021 Share Posted July 29, 2021 Yeah I still haven't gotten my gems either, I hope they extend some of the sales they have going. At this rate I'm going to miss the ones I wanted the gems for in the first place lol Link to comment Share on other sites More sharing options...
Darkylein.1697 Posted July 29, 2021 Share Posted July 29, 2021 Today I received the LvL80 Boost & the Shared Inventory Slot! n_n ...but the Gems are still missing. u_u Link to comment Share on other sites More sharing options...
Online.5791 Posted July 29, 2021 Share Posted July 29, 2021 Guys just be patient, there is a reason for them saying that it can take up to 72h after purchase with the gems, sure it would be nice to get them faster. All you can do is wait. For the Level 80 Boost+ Shared Inventory Slot its semi fixed and they at least send them out now. So again just wait and if you still dont have your gems after 72h waiting, then write a ticket. Link to comment Share on other sites More sharing options...
Linken.6345 Posted July 30, 2021 Share Posted July 30, 2021 5 hours ago, Mentor.4130 said: There you go Anet, one sale I was planning to get ending in 21 and something hours. Just need kitten GEMS I payed for on Tuesday. Don't tell me you are going to send GEMS 1 minute before 72 hours ends from time of purchase. Send in a ticket to support with what you want to spend the gems on they usualy honor things like that, since its not your fault the gems arrive late. Link to comment Share on other sites More sharing options...
Balgorath.2604 Posted July 30, 2021 Share Posted July 30, 2021 I've got everything but the gems from the Ultimate. As long as they are aware of the issue I can wait a few days Link to comment Share on other sites More sharing options...
TheQuickFox.3826 Posted July 30, 2021 Share Posted July 30, 2021 To anyone who does not understand the reason of the delay: When Heart of Thorns was released, it came with an ultimate edition for the first time. (with 4000 gems) These were delivered instantly after purchase. Scammers exploited this by buying the expansion with stolen credit cards and quickly exchanging the gems to gold to send to gold away to gold sellers. By the time the actual owners of the credit cards noticed that their credit cards were being abused and reversed the transactions, the gold was long gone and ArenaNet was left scammed and with empty hands. By delaying the delivery of gems, ArenaNet takes some time to see if transactions get reversed before giving out the gems. So, it's a bit annoying, but there are very good reasons why it is as it is now. 7 2 Link to comment Share on other sites More sharing options...
TheDocSays.7628 Posted July 30, 2021 Share Posted July 30, 2021 23 minutes ago, TheQuickFox.3826 said: To anyone who does not understand the reason of the delay: When Heart of Thorns was released, it came with an ultimate edition for the first time. (with 4000 gems) These were delivered instantly after purchase. Scammers exploited this by buying the expansion with stolen credit cards and quickly exchanging the gems to gold to send to gold away to gold sellers. By the time the actual owners of the credit cards noticed that their credit cards were being abused and reversed the transactions, the gold was long gone and ArenaNet was left scammed and with empty hands. By delaying the delivery of gems, ArenaNet takes some time to see if transactions get reversed before giving out the gems. So, it's a bit annoying, but there are very good reasons why it is as it is now. Thank you for this explanation - I was wondering why and this makes perfect sense. Hopefully the gems will drop for us tomorrow! 1 Link to comment Share on other sites More sharing options...
Fennexfox.6378 Posted July 30, 2021 Share Posted July 30, 2021 Just adding to the list of waiting on my gems still. Link to comment Share on other sites More sharing options...
Angel.3897 Posted July 30, 2021 Share Posted July 30, 2021 i'm missing the gems as well. i got the rest Link to comment Share on other sites More sharing options...
Angel.3897 Posted July 30, 2021 Share Posted July 30, 2021 2 hours ago, Angel.3897 said: i'm missing the gems as well. i got the rest i just got mine now Link to comment Share on other sites More sharing options...
Awesome Guild Wars Guy.463 Posted July 30, 2021 Share Posted July 30, 2021 Just received 4k gems. Link to comment Share on other sites More sharing options...
TheDocSays.7628 Posted July 30, 2021 Share Posted July 30, 2021 Just got mine too! Hurray! Arrived in an in-game mail. Link to comment Share on other sites More sharing options...
Nero.7369 Posted July 30, 2021 Share Posted July 30, 2021 6 hours ago, TheQuickFox.3826 said: To anyone who does not understand the reason of the delay: When Heart of Thorns was released, it came with an ultimate edition for the first time. (with 4000 gems) These were delivered instantly after purchase. Scammers exploited this by buying the expansion with stolen credit cards and quickly exchanging the gems to gold to send to gold away to gold sellers. By the time the actual owners of the credit cards noticed that their credit cards were being abused and reversed the transactions, the gold was long gone and ArenaNet was left scammed and with empty hands. By delaying the delivery of gems, ArenaNet takes some time to see if transactions get reversed before giving out the gems. So, it's a bit annoying, but there are very good reasons why it is as it is now. This seems reasonable for new credit cards, but after using the same for years I dont see that as a reason for those. Also buying gems ingame always arrived instantly for me 🤷♂️ But yea just waiting for those 72 hours to pass by 😅 Link to comment Share on other sites More sharing options...
aspirine.6852 Posted July 30, 2021 Share Posted July 30, 2021 Got mine today... Link to comment Share on other sites More sharing options...
Mentor.4130 Posted July 30, 2021 Share Posted July 30, 2021 Got mine. TY Anet. Just in time to get my flying Lion.👍 And now they are gone he he. Link to comment Share on other sites More sharing options...
Minux.2416 Posted July 30, 2021 Share Posted July 30, 2021 I still don't have them 😕 Link to comment Share on other sites More sharing options...
radium.7350 Posted July 30, 2021 Share Posted July 30, 2021 I got mine this morning. 👍 Link to comment Share on other sites More sharing options...
Bigbladers Babe.9583 Posted July 30, 2021 Share Posted July 30, 2021 Still no gems for me. 72 hours are already over 😕 Link to comment Share on other sites More sharing options...
Online.5791 Posted July 30, 2021 Share Posted July 30, 2021 5 minutes ago, Bigbladers Babe.9583 said: Still no gems for me. 72 hours are already over 😕 Write a ticket to the support and they will try to solve the issue. Link to comment Share on other sites More sharing options...
Bigbladers Babe.9583 Posted July 30, 2021 Share Posted July 30, 2021 Just now, ImNotOkay.1059 said: Write a ticket to the support and they will try to solve the issue. Just did. Just wanted to check if there's other people around with the same issue. So I don't feel that alone with the problem 🙂 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted July 30, 2021 Share Posted July 30, 2021 It's not yet been 72 hours since Pre-purchase went live. Not for another 1 hour and 10 minutes, or so. Link to comment Share on other sites More sharing options...
Bigbladers Babe.9583 Posted July 30, 2021 Share Posted July 30, 2021 You are absolutly right! My bad. I forgot pre purchase started 2 hours or so after the livestream! Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted July 30, 2021 Share Posted July 30, 2021 And, of course, the 72 hours does not start until ArenaNet receives the purchase order. Link to comment Share on other sites More sharing options...
Tony.8659 Posted July 30, 2021 Share Posted July 30, 2021 I preordered it yesterday, so I guess I have to still wait. It should be instant like when you just buy gems in the store. Link to comment Share on other sites More sharing options...
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