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An Update On Episode 2

Hey everyone!

We are fast approaching the end of our 2-3 month cadence window for Living World Episodes and this morning we were hoping to unveil the Episode 2 Trailer along with the announcement of its release date. However, as we were preparing the episode for launch we discovered issues that we want to take additional time to address, to make sure it lives up to our standards. Once we have nailed down the last few details, started the process for moving the build to Live, and are confident when the episode will launch, we will release the trailer. Thank you for patience and bearing with us as we put the finishing touches on Episode 2. We look forward to playing the next chapter of Living World with all of you once it is released.

Thanks!
Mike Zadorojny

Tagged:
<13

Comments

  • Ashen.2907Ashen.2907 Member ✭✭✭✭

    Thank you for the heads up.

  • Kheldorn.5123Kheldorn.5123 Member ✭✭✭✭

    Thank you for announcement. That should finally cut speculations :)

  • Thanks for the heads up.

  • Thanks for letting us know, I'm excited to see the trailer when you're ready to release it!

  • Jwake.7013Jwake.7013 Member ✭✭✭

    Thank you for letting us know what's going on. Always appreciate your candor.

    "Freedom is something that you need to actively acquire. It's not something that's given with no strings attached. To be free means to take responsibility, and to prepare yourself for what's to come." ~Charles Beams~

  • RoseofGilead.8907RoseofGilead.8907 Member ✭✭✭✭

    Thank you for the announcement.

    Oh look. I have a signature now.

  • Thanks for the announcement. This is really reassuring to see, and it's an excellent reason to delay an episode obviously.

  • Endless Soul.5178Endless Soul.5178 Member ✭✭✭✭

    Ok, NOW I can start to get excited! (I've been keeping myself in check to avoid roller coaster emotions)

    Asura characters: Zerina | Myndee | Bekka | Akee | Feyyt | Nuumy | Tylee | Rissa | Jaxxi | Sixx | Claara | Conii | Jymm | Synn | Zeena

    Your skin will wrinkle and your youth will fade but your soul is endless

  • Hey Mike i rly appricateThe message But i am wondering. IF The problem gets fixed may we still see IT next week Or should we atleast expect One week extra:)? (I am on My phone)

  • Thank you for the heads up!! Hope you'll manage to fix these issues without troubles and without crunching too much!

  • Thanks for the udapte announcement :)

  • Donari.5237Donari.5237 Member ✭✭✭✭

    Thanks so much for the information! Since you seem to design schedules for Tuesday releases (possibly including hard to switch work day assignments), I'm guessing this means at least a week's delay from planned launch.

  • No sweat, the most important thing is a smooth release. Nobody wants to hear cries of frustration from bugs and crashes and hear lines like "don't play on release day" in Teamspeak. :)

    Find the secret message: +++++++[>++++[>+>+++>++++>++++<<<<-]<-]>>>-.>-------.+++.+.------------.>++.<<<++++.>>++++++.>.<--..>++.-.<<<+.

  • @Donari.5237 said:
    Thanks so much for the information! Since you seem to design schedules for Tuesday releases (possibly including hard to switch work day assignments), I'm guessing this means at least a week's delay from planned launch.

    I don't think. Announcement this week for a release february 27th

  • Menadena.7482Menadena.7482 Member ✭✭✭✭

    @yoni.7015 said:
    The statement doesn’t say anything :-1:

    Maybe but it says they realize it is delayed. Much better than a random period of time going by where it seems the official policy about ep 2 is they do not talk about ep 2.

    New to the game? Feel free to give a yell if you need PVE help.

  • Donari.5237Donari.5237 Member ✭✭✭✭

    @Kalythsu.8350 said:

    @Donari.5237 said:
    Thanks so much for the information! Since you seem to design schedules for Tuesday releases (possibly including hard to switch work day assignments), I'm guessing this means at least a week's delay from planned launch.

    I don't think. Announcement this week for a release february 27th

    Exactly. The OP in this thread is saying there is not an announcement/trailer today, they don't know the exact release date because it depends on fixes, so IF they have work requirements that they only do these things on Tuesdays we are now pushed to trailer at the earliest next week and the episode the week after that.

  • Turin.6921Turin.6921 Member ✭✭✭

    @Draxjon.1790 said:
    Hey Mike i rly appricateThe message But i am wondering. IF The problem gets fixed may we still see IT next week Or should we atleast expect One week extra:)? (I am on My phone)

    I suppose they themselves do not have a concrete ETA for it yet.

  • Thanks for letting us know! The transparency is appreciated.

  • @yoni.7015 said:
    The statement doesn’t say anything :-1:

    It literally states "hey, we were hoping it would be ready today, but it isn't. We are still working on some stuff and will have it ready as soon as we can."

    So..ya.

  • I never understood this about not giving some approximate dates and leaving things in the air, we do not know if it will be in days, weeks or what.

    But thanks for the heads up anyway.

  • Take your time, I for one would rather have a good quality story chapter later than a rushed junky one right now. Thanks so much for keeping us updated so we know what's going on! The story has been particularly riveting, challenging, and fun since PoF and I want what comes next to have the chance to be just as good!

  • Thanks for the update! I had remembered a sort-of vague, "New chapters of Living World every 2 to 3 months" schedule put in place from back in season 2, and had mentally geared up for seeing another chapter drop soon-ish. It takes a lot of work for new chapters to be player-ready, and I'm only too happy to wait for the fine-tuned release.

  • Ayakaru.6583Ayakaru.6583 Member ✭✭✭✭

    @yoni.7015 said:
    The statement doesn’t say anything :-1:

    It says enough
    "There are things broken. We are going to fix it. We don't want to release broken content. "

    To defeat the dragons, see the good in them.
    Zhaitan reunites lost ones, primordus creates fertile land, mordremoth spreads the green, and jormag..
    ..jormag? Who's that?

  • thrag.9740thrag.9740 Member ✭✭✭

    I appreciate the direct communication. Hope it isn't too much of a headache.

  • Theros.1390Theros.1390 Member ✭✭✭

    Thanks for the heads up ! For sure, we all prefer being a little more patient and then, enjoy the content without problems like crashs/bugs.

    Courage ! <3

  • Fenom.9457Fenom.9457 Member ✭✭✭✭

    So is it delayed by a week or will it come out sooner and not on a Tuesday? We're just as blind as to how close it is as before

    HARRY! DIDYA PUT YER NAME IN DA GOBLET OF FIYAH?!

  • Zaraki.5784Zaraki.5784 Member ✭✭✭✭

    Ok, you don't want to release a broken content even if that means releasing it after the famous 3 months window.
    I'm ok with that if this happens rarely but in that announce you didn't say the most important thing: WHEN will it come out? Next week? The week after? An ETA please.

    "Sticks and stones may break your bones but words will never be able to injure you!"
    The Grim Adventures of Billy & Mandy

  • Oldirtbeard.9834Oldirtbeard.9834 Member ✭✭✭✭
    edited February 20, 2018

    Well at least it's in the Quality Check phase, it's basically complete they're just squashing bugs, works out for me as my new main is still putzing around in Orr finishing up the Personal Story.

    I'd rather have a quality patch than a bug ridden mess, thank you for respecting the polish ANet.

  • Take as much time as you need! <3

  • blambidy.3216blambidy.3216 Member ✭✭✭✭
    edited February 20, 2018

    @Fenom.9457 said:
    So is it delayed by a week or will it come out sooner and not on a Tuesday? We're just as blind as to how close it is as before

    Its delayed by how long it takes to fix the bugs which actually can be tomorrow or couple of days. What they were saying is they (thought) they were done and were going to release today. Since they saw some hiccups, they will fix the hiccups and then release it when its done. (IF) they finish by today they will most likely release it the regular morning schedule.

    I think this is a good post to let everyone know whats going on. And honestly I thought it was going to be about this time that they were going to release the trailer, and then release ep 2 early march. SInce it will be delayed by bug fixes, and filler ins, its not going to be long till we see the trailer. I say waiting a day or two longer is just fine.

  • @Zaraki.5784 said:
    Ok, you don't want to release a broken content even if that means releasing it after the famous 3 months window.
    I'm ok with that if this happens rarely but in that announce you didn't say the most important thing: WHEN will it come out? Next week? The week after? An ETA please.

    They may not be able to give an ETA. It entirely depends the nature of the issues they have encountered. If some code in this release broke content in other releases they have to either modify the new code or mitigate its impact on older code. It can take time to figure out exactly what is causing the problem, figure out possible solutions, code the solution and then make sure it doesn't break something else entirely different.

    We are already dealing with a situation where they are not able to make a general pre-announced timeframe. If they give an ETA and then are also not able to make that release date, I suspect it would only cause more PR problems than the original issue.

  • Thanks for the heads-up! Is a sneak-peek to much to ask for?

  • Susy.7529Susy.7529 Member ✭✭✭

    @Moira Shalaar.5620 said:

    @Zaraki.5784 said:
    Ok, you don't want to release a broken content even if that means releasing it after the famous 3 months window.
    I'm ok with that if this happens rarely but in that announce you didn't say the most important thing: WHEN will it come out? Next week? The week after? An ETA please.

    They may not be able to give an ETA. It entirely depends the nature of the issues they have encountered. If some code in this release broke content in other releases they have to either modify the new code or mitigate its impact on older code. It can take time to figure out exactly what is causing the problem, figure out possible solutions, code the solution and then make sure it doesn't break something else entirely different.

    We are already dealing with a situation where they are not able to make a general pre-announced timeframe. If they give an ETA and then are also not able to make that release date, I suspect it would only cause more PR problems than the original issue.

    The "E" of ETA means "Estimated" and almost everything in the universe can be estimated.
    (Not necessarily a strict date, but surely a +/- 1/2 week can be afforded by anet).

  • @yoni.7015 said:
    The statement doesn’t say anything :-1:

    "... this morning we were hoping to unveil the Episode 2 Trailer along with the announcement of its release date. However, as we were preparing the episode for launch we discovered issues that we want to take additional time to address".

    "Once we have... started the process for moving the build to Live... we will release the trailer."

    Just because it doesn't give a set date doesn't mean it doesn't say anything.

    Ranger since Beta. Founder and Co-Leader of Raven's Hollow, a Tarnished Coast RPvE guild created at launch.

  • Healix.5819Healix.5819 Member ✭✭✭✭

    @Susy.7529 said:
    The "E" of ETA means "Estimated" and almost everything in the universe can be estimated.

    Some people take everything ArenNet says as a promise. Colin's big problem was revealing stuff months in advance, even when it was just an idea. When he left, their policy changed to only talking about it when it's ready to ship, so they're not going to give any estimations.

    They have delayed just the trailer before by a few days, so it could still launch on schedule. If they do delay it by a week however, episode 3 will have the opportunity to line up with E3.

  • Elothar.4382Elothar.4382 Member ✭✭✭

    Appreciate the note. Thanks.

  • Zaklex.6308Zaklex.6308 Member ✭✭✭✭

    @yoni.7015 said:
    The statement doesn’t say anything :-1:

    It also says one more thing that I haven't seen anyone mention yet. As I said in another thread, those 2 weeks off at the end of the year aren't included in the schedule as no one is working, which means you can't use 12 calendar weeks as a definition of 3 months.

    Yes...no...maybe...what do you want, can't you see I'm busy saving the world...AGAIN!

  • @Susy.7529 said:

    @Moira Shalaar.5620 said:

    @Zaraki.5784 said:
    Ok, you don't want to release a broken content even if that means releasing it after the famous 3 months window.
    I'm ok with that if this happens rarely but in that announce you didn't say the most important thing: WHEN will it come out? Next week? The week after? An ETA please.

    They may not be able to give an ETA. It entirely depends the nature of the issues they have encountered. If some code in this release broke content in other releases they have to either modify the new code or mitigate its impact on older code. It can take time to figure out exactly what is causing the problem, figure out possible solutions, code the solution and then make sure it doesn't break something else entirely different.

    We are already dealing with a situation where they are not able to make a general pre-announced timeframe. If they give an ETA and then are also not able to make that release date, I suspect it would only cause more PR problems than the original issue.

    The "E" of ETA means "Estimated" and almost everything in the universe can be estimated.
    (Not necessarily a strict date, but surely a +/- 1/2 week can be afforded by anet).

    while I have vast swathes of ignorance on many subjects, I was and am actually familiar with that ETA is short for Estimated Time of Arrival. You are right on both accounts in your first assertion, and yet while "almost everything in the universe can be estimated", there can be varying degrees of ACCURACY to an estimate. I am simply suggesting that Mike Z has chosen not to post an ETA because of a concern that the potential backlash should an ETA turn out to be inaccurate. Hence I am not in agreement with your second assertion. Given the various things that have frustrated the player base in the last 6 months, I am not sure they can afford to miss a second ETA.

    Inaccuracies in an ETA can come from numerous things including in this case: factors outside of their control, and the inability of someone (or a group of people) to foresee all the ramifications of changing code which in my opinion is not entirely unreasonable with the huge body of code they are dealing with.

  • Thanks for the update, Mike! Hope those issues can be resolved soon.

  • Aww no episode trailer on my birthday like I'd hoped. Ah well :) If it's anything like the standard that was set in S4E1, it'll be worth the wait.

  • So we should expect this to be the best launch without any bugs hotfixes or anything of that nature. Looking forward to it.
    a very doubtful player

  • WZC.7910WZC.7910 Member ✭✭

    @Konig Des Todes.2086 said:
    Hmmm, last time we had a lengthy release, we got Balthazar and neo-Primordus revealed.

    Calling it now, reveal of Grenth disguised as Joko, and Scleritethin (aka Selbbub) will finally be revealed. All the while, we fight at the bottom of a whirlpool.

    (EDIT: Okay, that can actually be pretty kitten epic to fight the DSD in a small area of ground surrounded by roiling water that the dragon's head, claws, etc. pops out of to strike at us.)

    @yoni.7015 said:
    The statement doesn’t say anything :-1:

    It actually says three things.

    1) they wanted to release trailer today, but won't be
    2) they won't be due to newly discovered issues that they're currently fixing
    3) trailer and release date will come when issues are fixed.

    More likely Lyssa is the next villain

  • zealex.9410zealex.9410 Member ✭✭✭✭

    @Zxander.1837 said:
    So we should expect this to be the best launch without any bugs hotfixes or anything of that nature. Looking forward to it.
    a very doubtful player

    No, but prob a release without something gamebreaking.