Well, reading some of the quite personal attacks on here (criticism should always be directed towards the product, not a person), I understand they want to stay away from this. ;) Whilst such attacks are not condonable this is not a problem exclusive to Anet. Most game teams get it sadly and is often vastly worse than anything we see here or on the cesspool that is Reddit. The community at large should never pay for the actions of an idiotic minority. At the end of the day, if they don't wish to talk to us, they don't wish to talk to us. It's not a great ethos to have, but it is what it is. Who says the game director isn't communicating with us? You may just not know their name. Id like to know their name please.Is ANet a publicly traded company? If so, then you can find it in their published information. If not, then they have no obligations to produce the name.