DX11 Crash Issue

[Tazzer.8035]

Do not have 30 slots, do not use any 3rd party or overlay software, my settings as of this morning are in windowed full screen, and if dx11 is auto enabled once the patch hit, then it is, but I didn't enable it. I tried to log in after noon expecting an update due to the elite spec testing and lw update. It showed the login for about 3 seconds saying it was downloading and then disappeared. Now every time I try to launch game it pops log on screen for a second or less and then is gone. I did not have windowed fullscreen chosen when I logged in this morning with no issues. Now I do, so maybe it's an issue with the dx11 and win/full screen. Hope it's up soon! We need to test those specs 😄 Thank you for keeping us updated!

Edited September 21, 2021 by Tazzer.8035
left out information

[Ziggityzog.7389]

Well it's 100% on anet's side since i've tried everything from the -dx9 fix, to the -image fix, to deleting the local.dat and now can't reinstall after uninstalling.. I guess anet really really wants me to focus on Diablo 2 resurrection and New World when they come out in 2 days. May just finally install my new awesome graphics card gw2 can't process and lags with it installed. That way i can get my pc ready for some real games.

 

We really should have been on Guild Wars 3 by now

[Auren Dawnstar.7254]

Still not working for me.

The launcher patch runs for maybe a second before shutting down. Doesn't even make it to the login launcher.

I've done everything I've seen recommended even up to removing everything related to GW2 at this point. As soon as the game downloads new files in the AppData folder the launcher shuts down.

Edited September 21, 2021 by Auren Dawnstar.7254

[Roxory.9854]

It was working for a few mins before the patch and back to the same not.... stuck again un playable will not load

 

Edited September 21, 2021 by Roxory.9854

[steinnovels.9675]

I had to disable the beta because my fps dropped to 0-3 in Lions Arch. I did not really see an fps improvement because mine usually sets around 25-30 in LA dropping to 14 at worst.

[ReV.6097]

Do character slots really have much to do with it?

I have 62 and no issues all day. 🤔

Edited September 22, 2021 by ReV.6097

[Mirth.3204]

2 hours ago, Flacki.3075 said:

What i just thought to myself. The first crashes started for me after the Beta launched and people started popping into our squads and maps with the new specs.

Might some of the particle effects on the new abilities be a culprit for this, as the crashes do have the typical signature of a memory leak induced crash.

Unitl the new specs showed up i had zero crashes, especially as all the mentioned conditions in the original post do not apply to my case (and many others as reddit and this post do show).

This is interesting. I have a new, top of the line gaming computer that runs everything else like a dream, including my graphics rendering programs that I use for graphic design. It used to run GW2 like a dream, never crashing. However, lately I noticed game freezes and crashes, which have been increasing in frequency. It's one of the reasons that I assumed that my game files were corrupted when my game wouldn't launch earlier.

[Lamia.1860]

I updated to the latest patch (3 minutes after this post) and when I got closer to the zerg at WvW (with DirectX11 active), the client crashed with the message to submit the error (which I did).  With DX9 is not crashing.  

[tippolit.3591]

This DX11 crap has been an abortion. Please fix or remove.

[Tylendyl.6371]

I see that there was a crash fix patch but this has not fixed my issue with the Gw2-64.exe not launching the game since the noon patch.  So it seems that some issues are still broken.

[Lamia.1860]

17 minutes ago, Mirth.3204 said:

This is interesting. I have a new, top of the line gaming computer that runs everything else like a dream, including my graphics rendering programs that I use for graphic design. It used to run GW2 like a dream, never crashing. However, lately I noticed game freezes and crashes, which have been increasing in frequency. It's one of the reasons that I assumed that my game files were corrupted when my game wouldn't launch earlier.

 

You can close the game, then create a shortcut of the client, edit it with the PROPERTIES feature of Windows and add at the end of the path of the executable file the command line -image.  It will update your game to the moment you perform this.  Sometimes that fixes crashes.  

[Bruized.3820]

3 hours ago, Bruized.3820 said:

Tried everything on this forum.  Uninstalled GW2 and attempted to reinstall. Now the installer does the same thing as the launcher did (downloads its own update and then closes).  Can't even reinstall GW2 now.

 

Why did this post get moved to "DX11 Crash issue"??  This is not a DX11 issue.  The launcher does not even get to the log in stage.  I can't image this has anything to do with DX11.  In fact, now the installer doesn't even get to the install stage.

[Derktarlms.6213]

With tequatl, many who are in the event were closed because it was the first time for me, it was a Direct 11 disappointment and also because I have to sleep for work.
I admit that the game improved his performance a lot.

[NehalemCore.8276]

All the skyscale are invisible or glitched out. UI is also out of wack at times. 

[Mirus.8059]

8 minutes ago, Bruized.3820 said:

Why did this post get moved to "DX11 Crash issue"??  This is not a DX11 issue.  The launcher does not even get to the log in stage.  I can't image this has anything to do with DX11.  In fact, now the installer doesn't even get to the install stage.

I've created a separate topic for that issue specifically.  Hopefully it will get some visibility.

 

[Mirth.3204]

9 minutes ago, Bruized.3820 said:

Why did this post get moved to "DX11 Crash issue"??  This is not a DX11 issue.  The launcher does not even get to the log in stage.  I can't image this has anything to do with DX11.  In fact, now the installer doesn't even get to the install stage.

 

Try turning off your anti virus. That worked for me. I posted about it earlier in this thread.

[Mirus.8059]

17 minutes ago, Tylendyl.6371 said:

I see that there was a crash fix patch but this has not fixed my issue with the Gw2-64.exe not launching the game since the noon patch.  So it seems that some issues are still broken.

I created a separate topic for that issue. 

 

[Mirus.8059]

2 minutes ago, Mirth.3204 said:

 

Try turning off your anti virus. That worked for me. I posted about it earlier in this thread.

That did not work for me.

[Mirth.3204]

3 minutes ago, Mirus.8059 said:

That did not work for me.

I'm sorry. 😟

[Nexxus.5347]

Teq event whole map crash.... Chak event crash right before chest... crash in lions arch.... crash in EOTN.... crash here... crash there.... crash everywhere... you get a crash, you get a crash, everyone gets a crash!  DX11 not even enabled on my system.... Let me know when the BETA event is over so I can play GW2 again. Thanks/Bye

[leoleez.1243]

I am getting a hard crash from legend swapping while either issuing a control effect or under a control effect. It seems to be primarily due to multiple effects happening on screen.

[Eli Krey.5368]

I am getting random crashes after the last build this started with the latest update, my client just closes automatically and I cannot do anything, is there a workaround? I disabled the DX11

[Grootella.1270]

Trend Microsecurity, that is the culprit. 

[Hellbore.1473]

Game client closed itself right at the end of Dragonstorm.

[jolietjake.5617]

11 minutes ago, Grootella.1270 said:

Trend Microsecurity, that is the culprit. 

I disabled Trend, was able to update the game. For kicks I added the exe to the exceptions list and disabled arcdps and I was able to login.