Hellissane.3041 Posted September 21, 2021 Share Posted September 21, 2021 Not crashing at character select screen, less than 30 characters. Game crashes after running a while(so far max is 40 min). Also got consistent game crashes(within 1-10 seconds in game) in mistlock sanctuary after I equipped my female human with a immortal light halo. 2 Link to comment Share on other sites More sharing options...
VagueExperience.1705 Posted September 21, 2021 Share Posted September 21, 2021 I have less than 30 characters. I can't get passed the character select screen before the entire game crashes. It also does this in full screen mode. DX 11 is not selected. I've never had this issue before. 1 Link to comment Share on other sites More sharing options...
pajausk.5387 Posted September 21, 2021 Share Posted September 21, 2021 i don't know how it is related or not, but event viewer on windows says that application was closed due to application hang (error id 1002). at start everything went well with dx11 (only 6 char slots and windowed mode), but then got disconnected from game because of network issues (but network for other apps was fine). after restarting client i started getting crashes (client hang) every 5-10mins. Link to comment Share on other sites More sharing options...
oshilator.4681 Posted September 21, 2021 Share Posted September 21, 2021 (edited) Nope. Adding -dx9 to the command line doesn't stop the game crashing when I boot it up. Edit - Nevermind. I'm an idiot. Was adding -dx9 to the wrong shortcut. Edited September 21, 2021 by oshilator.4681 Link to comment Share on other sites More sharing options...
LordHT.8297 Posted September 21, 2021 Share Posted September 21, 2021 (edited) Less than 30 slots, windowed fullscreen and my game is crashing (sometimes) when I swap from alliance to dwarf on my vindicator. Edit: I did the -dx9 command and I'm waiting to see if it will happen again. Edited September 21, 2021 by Tiagoht.7549 Link to comment Share on other sites More sharing options...
MithranArkanere.8957 Posted September 21, 2021 Share Posted September 21, 2021 1 hour ago, Fire Attunement.9835 said: We have found the source of this crash issue. This crash will affect you if you have the DX11 beta enabled, have more than 30 character slots, and are in windowed fullscreen. We are working on a fix, but in the meantime you can avoid the issue by adding -dx9 as a command-line argument following the instructions here: https://wiki.guildwars2.com/wiki/Command_line_arguments We're sorry this is affecting some of you and we're working to get it fixed as soon as possible! I did try will normal fullscreen. The issue was partly 'fixed' as the character select screen was initially rendered properly. In Windowed fullscreen DX11 resulted in a messy scrunched down screen. But it does still crash. Hope the report sent will help. Link to comment Share on other sites More sharing options...
JanosW.2384 Posted September 21, 2021 Share Posted September 21, 2021 Less than 30 characters, DX11 not enabled as I have not been able to get in game. Crashes at login screen. Link to comment Share on other sites More sharing options...
Minjin.8259 Posted September 21, 2021 Share Posted September 21, 2021 I can't get it to load at all, the launcher pops up for a second then vanishes. It isn't downloading the update or anything. Link to comment Share on other sites More sharing options...
Mirus.8059 Posted September 21, 2021 Share Posted September 21, 2021 I'm having same issue. I uninstalled completely and then downloaded a fresh installer. Will launch the installer for less than a second and just close down. Link to comment Share on other sites More sharing options...
Kenji.2814 Posted September 21, 2021 Share Posted September 21, 2021 Just now, Mirus.8059 said: I'm having same issue. I uninstalled completely and then downloaded a fresh installer. Will launch the installer for less than a second and just close down. Yep Same Issue here Link to comment Share on other sites More sharing options...
Minjin.8259 Posted September 21, 2021 Share Posted September 21, 2021 (edited) 10 minutes ago, JanosW.2384 said: Less than 30 characters, DX11 not enabled as I have not been able to get in game. Crashes at login screen. Same for me! Edit: I do play windowed full screen though. Edited September 21, 2021 by Minjin.8259 1 Link to comment Share on other sites More sharing options...
Flacki.3075 Posted September 21, 2021 Share Posted September 21, 2021 (edited) I don't have 30+ characterslots, did not have dx11 enabled BUT do play in windowed fullscreen. No Addons or Overlays active and used. Several other players too in my squads today had the same hard crashes to the desktop. After several crashes i tried playing with dx11 enabled as some player recommended it, but still got crashes as before. As the game crashes without the usual error handling, how might i be able to provide usable information for analysis? Edited September 21, 2021 by Flacki.3075 1 Link to comment Share on other sites More sharing options...
solo.2519 Posted September 21, 2021 Share Posted September 21, 2021 DEL your LOCAL.DAT file from documents. It repair. Deleting this file will cause the following game settings to be lost or restored to defaults: Language, graphics and sound settings Link to comment Share on other sites More sharing options...
ArenaNet Staff Fire Attunement.9835 Posted September 21, 2021 ArenaNet Staff Share Posted September 21, 2021 Thanks everyone for continuing to update this thread! I heard back from someone on the team who is investigating various crashes and have added this information to the original post: Update: If you do not meet the circumstances I outlined above and you are still crashing while the DX11 beta is enabled, please disable any UI overlays from third party programs, including things like Discord. As always, please be aware that the game may not launch or work properly after we release a new build if you use a third-party program (independent of the DX11 beta), due to possible incompatibilities. 2 Link to comment Share on other sites More sharing options...
Kenji.2814 Posted September 21, 2021 Share Posted September 21, 2021 1 minute ago, solo.2519 said: DEL your LOCAL.DAT file from documents. It repair. Deleting this file will cause the following game settings to be lost or restored to defaults: Language, graphics and sound settings I uninstalled the Game, There is no Local.dat file anymore. I'm trying to Re-install the game. After I uninstalled and cleaned all files and folders. Link to comment Share on other sites More sharing options...
solo.2519 Posted September 21, 2021 Share Posted September 21, 2021 In your documents folder, not the game folder. Link to comment Share on other sites More sharing options...
ademello.3270 Posted September 21, 2021 Share Posted September 21, 2021 Same here, I don't have 30 Characters but DX11 enabled. I play windowed full screen and the game has crashed twice so far. Link to comment Share on other sites More sharing options...
solo.2519 Posted September 21, 2021 Share Posted September 21, 2021 https://wiki.guildwars2.com/wiki/Local.dat Link to comment Share on other sites More sharing options...
Mirus.8059 Posted September 21, 2021 Share Posted September 21, 2021 6 minutes ago, solo.2519 said: https://wiki.guildwars2.com/wiki/Local.dat I've deleted everything GW2 related. From my temp folder, from APP data, From my Documents folder. Still installer launches for less than a second and closes the process. Link to comment Share on other sites More sharing options...
makagoto.1204 Posted September 21, 2021 Share Posted September 21, 2021 I have lately crashes when yolo mouse is active, when i deactivate it game works fine for me. Link to comment Share on other sites More sharing options...
solo.2519 Posted September 21, 2021 Share Posted September 21, 2021 I deleted only the game folder. Downloaded the installer, installed, deleted the local.dat, login, run - and now works. That cursed DX11 radio button is empty, thanks to Buddha! Link to comment Share on other sites More sharing options...
Kenji.2814 Posted September 21, 2021 Share Posted September 21, 2021 1 minute ago, Mirus.8059 said: I've deleted everything GW2 related. From my temp folder, from APP data, From my Documents folder. Still installer launches for less than a second and closes the process. Same all in my AppData\Roaming All GuildWars 2 Folders and Files in Documents Checked the Cached in my AppData\Local\Temp Cleared that as well. Nothing is working. Think there is an issue with the launcher or something is breaking the launcher. *** The game was uninstalled and all residual files Cleared *** Link to comment Share on other sites More sharing options...
Isolde.5938 Posted September 21, 2021 Share Posted September 21, 2021 I took arcdps off and it works now 2 Link to comment Share on other sites More sharing options...
zirock.4153 Posted September 21, 2021 Share Posted September 21, 2021 (edited) DX11 enabled Iv crashed twice. Have widowed full screen, don't have 30 char's, I do have the new windows 11 beta and old as dirt gtx680. First crash was at char select screen when I clicked on options and the second happened when selling on trading post. Edited September 21, 2021 by zirock.4153 Link to comment Share on other sites More sharing options...
ademello.3270 Posted September 21, 2021 Share Posted September 21, 2021 (edited) 12 minutes ago, ademello.3270 said: Same here, I don't have 30 Characters but DX11 enabled. I play windowed full screen and the game has crashed twice so far. I was crashing in Divinity's Reach, I've left and so far the game isn't crashing anymore. Edited September 21, 2021 by ademello.3270 Link to comment Share on other sites More sharing options...
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