DeanBB.4268 Posted June 29, 2022 Share Posted June 29, 2022 Why do I see on the Twitter feed on the right of my screen this: "Thank you for your patience while we addressed this issue. This skill has been re-enabled." What skill? Why isn't this posted on the forum? Shouldn't this be in the bugs section? 28 8 1 5 Link to comment Share on other sites More sharing options...
Randulf.7614 Posted June 29, 2022 Share Posted June 29, 2022 The skill was detonate cartridges which they disabled yesterday. Can’t answer your other questions, sorry 2 1 1 Link to comment Share on other sites More sharing options...
Wolfb.7025 Posted June 29, 2022 Share Posted June 29, 2022 Dear DeanBB.4268 The fix was posted an hour ago in the corresponding topic: https://en-forum.guildwars2.com/topic/117089-game-update-notes-june-28-2022/?tab=comments#comment-1696746 Regards. 4 3 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 29, 2022 Share Posted June 29, 2022 1 hour ago, DeanBB.4268 said: Why do I see on the Twitter feed on the right of my screen this: "Thank you for your patience while we addressed this issue. This skill has been re-enabled." What skill? Why isn't this posted on the forum? Shouldn't this be in the bugs section? To correspond to this previous tweet? We've temporarily disabled the skill "Detonate Cartridges" to address an issue. Link to comment Share on other sites More sharing options...
Sobx.1758 Posted June 29, 2022 Share Posted June 29, 2022 Yup, we do have the official forum, so you can just read the patchnotes in the relevant subforum. 2 2 2 Link to comment Share on other sites More sharing options...
DeanBB.4268 Posted June 29, 2022 Author Share Posted June 29, 2022 I'd have been less confused if they had mentioned the name of the skill in the tweet. I'm not a twitter, so don't see any history of tweets. I do see the skill was fixed in the patch notes, but don't see where it was disabled. Again, they posted that on Twitter but not the forum? It'd kill them to do both? 3 4 5 Link to comment Share on other sites More sharing options...
PookieDaWombat.6209 Posted June 29, 2022 Share Posted June 29, 2022 This is by design my guy. This way they can pick and choose how they communicate, claim they did so and put it back on the players for not following every avenue they might use to communicate information if we happen to miss said communication. Hope that clears things up. 17 5 6 Link to comment Share on other sites More sharing options...
Labjax.2465 Posted June 29, 2022 Share Posted June 29, 2022 It's a problem a lot of people and companies have run into as a result of so many popular social media platforms and forms of engagement, and I think a lot of them make the same general error, which is: "we're on everything, this way we maximize engagement!" It sounds like the right idea at first, you're on more platforms so you can reach more people. Until the time comes when you actually need to communicate with people on each and every platform to maintain that engagement and realize how incredibly annoying and fragmented that is. And just the problem like your indicating of information starts getting scattered and people feel they have to go to multiple places to work out what's going on. I think the better practice is to have one platform you directly engage with the community through and that's it. Ideally something that can be long-form, text or video, when necessary. Any other platform presence just links to the one platform, acting as another way to make people aware of it, but never takes on the communication role itself. 13 3 Link to comment Share on other sites More sharing options...
Artemis.8034 Posted June 30, 2022 Share Posted June 30, 2022 I agree I dont use twitter its a dumb down way of communicating when you dont care to have an actual discourse. Things should be posted here in detail then they can toss one liners at twitter 9 2 Link to comment Share on other sites More sharing options...
mythical.6315 Posted June 30, 2022 Share Posted June 30, 2022 Twitter reaches a wider audience 4 5 Link to comment Share on other sites More sharing options...
Scavarius.6059 Posted June 30, 2022 Share Posted June 30, 2022 10 hours ago, PookieDaWombat.6209 said: This is by design my guy. This way they can pick and choose how they communicate, claim they did so and put it back on the players for not following every avenue they might use to communicate information if we happen to miss said communication. Hope that clears things up. so thats why they have that secret clubhouse. so they can claim they engage with players. it all makes sense now! Link to comment Share on other sites More sharing options...
Cynz.9437 Posted June 30, 2022 Share Posted June 30, 2022 The problem was there for years now. You get more info and much earlier (sometimes weeks) on reddit/twitter from devs than here. There are also consequences for criticizing it 😐 2 2 Link to comment Share on other sites More sharing options...
ParadoX.3124 Posted June 30, 2022 Share Posted June 30, 2022 It's not like if they would explain game changes on reddit.. oh wait Maybe facebook and instagram next time Link to comment Share on other sites More sharing options...
PookieDaWombat.6209 Posted June 30, 2022 Share Posted June 30, 2022 1 hour ago, ParadoX.3124 said: It's not like if they would explain game changes on reddit.. oh wait Maybe facebook and instagram next time you joke, but there were a few times I learned of something from facebook before all other avenues. Its really goofy. 1 1 Link to comment Share on other sites More sharing options...
DeanBB.4268 Posted June 30, 2022 Author Share Posted June 30, 2022 I'll keep my AOL and MySpace accounts active for future communications. Thanks all! 1 4 1 Link to comment Share on other sites More sharing options...
Sobx.1758 Posted June 30, 2022 Share Posted June 30, 2022 I mean, you didn't notice they locked the skill and after they implemented the patch with a fix, you still didn't check the patchnotes on the forum. Seems like no matter what they'd do, you'd still miss the information? 😉 1 3 Link to comment Share on other sites More sharing options...
Silent.6137 Posted June 30, 2022 Share Posted June 30, 2022 14 hours ago, mythical.6315 said: Twitter reaches a wider audience Regardless of how big Twitter is, who would go to GW2 channel there unless they are already playing the game. You might get a few who would check it out. As a player, my main source of info for the game are the main GW2 site and this forum. I do frequent Twitter on the rare occasion just to see if there's anything interesting. It's good to try and reach out to as many as possible but any major announcements/communications to the players should be posted here especially. 3 1 Link to comment Share on other sites More sharing options...
PookieDaWombat.6209 Posted June 30, 2022 Share Posted June 30, 2022 1 hour ago, DeanBB.4268 said: I'll keep my AOL and MySpace accounts active for future communications. Thanks all! Maybe see if there is an alt.gw2official BBS out there too just in case. 1 1 Link to comment Share on other sites More sharing options...
Fwog.9387 Posted June 30, 2022 Share Posted June 30, 2022 15 hours ago, mythical.6315 said: Twitter reaches a wider audience Only if you have an opinion twitter agrees with. 4 1 1 Link to comment Share on other sites More sharing options...
kharmin.7683 Posted June 30, 2022 Share Posted June 30, 2022 The irony. Complaining about Anet not using their official forums. Like there would suddenly be an expectation that they would see and/or respond to this post? 4 1 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted July 1, 2022 Share Posted July 1, 2022 If one saw the 'content has been re-enabled' tweet, it should not have been too difficult to scroll down a few tweets to the 'this skill has been disabled'. 1 Link to comment Share on other sites More sharing options...
JTGuevara.9018 Posted July 1, 2022 Share Posted July 1, 2022 On 6/29/2022 at 6:41 PM, PookieDaWombat.6209 said: This is by design my guy. This way they can pick and choose how they communicate, claim they did so and put it back on the players for not following every avenue they might use to communicate information if we happen to miss said communication. Hope that clears things up. In other words, on social media, you can choose your butt-kissers....ehm...followers. This is why I don't trust twitter or reddit. Social media just caters to the lowest-common denominator. 2 1 1 Link to comment Share on other sites More sharing options...
Bookah pls.9352 Posted July 1, 2022 Share Posted July 1, 2022 5 hours ago, Inculpatus cedo.9234 said: If one saw the 'content has been re-enabled' tweet, it should not have been too difficult to scroll down a few tweets to the 'this skill has been disabled'. Except the fact twitter puts a non closable popup covering the screen asking you to login that prevents any other action like scrolling or even clicking a tweet. 4 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted July 1, 2022 Share Posted July 1, 2022 (edited) 9 hours ago, Bookah pls.9352 said: Except the fact twitter puts a non closable popup covering the screen asking you to login that prevents any other action like scrolling or even clicking a tweet. ? The twitter feed lets you scroll through dozens (hundreds?) of tweets. Edit: Not sure why there is so much disagreement. The Twitter feed on the side of the forum, indeed, does let you scroll through many, many posts (has 'Load more Tweets' repeatedly). Not referring to using the actual Twitter site. Edited July 1, 2022 by Inculpatus cedo.9234 clearing up 'confusion' 4 Link to comment Share on other sites More sharing options...
Luthan.5236 Posted July 1, 2022 Share Posted July 1, 2022 (edited) I think it is common knowledge now - that in the forums only the community manager is posting. And sometimes the forum mod and/or person posting patch notes. And of course some devs sometimes in PvE/WvW forums. As for PvE most of the developers though seem to post on Reddit - at least that is what I saw on some bug thread where someone linked a reply on Reddit. I find it a bit weird as well that staff of ArenaNet is not using the forums as main thing to answer to others - regarding certain bugs and other stuff. If there was no reaction at all: Okay. They are busy doing other stuff and there is still the community manager posting in the forums every now and then. But if there are suddenly people on Reddit ... bit weird when you ask something here in ther forums and people redirect to an answer on Reddit that someone from the staff posted. Edited July 1, 2022 by Luthan.5236 3 1 Link to comment Share on other sites More sharing options...
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