Account & Technical Support

6,607 topics in this forum

1. Game Crash & Disconnection Issues [merged] 1 2 3 4 16

   By Gaile Gray.6029, August 15, 2018
   • 394 replies
   • 12.5k views
   • 
   • Puddles.6385
   • September 16, 2019

2. Connection Issues

   By Potato PC William.2583, September 14, 2019
   • 5 replies
   • 476 views
   • 
   • DemonSeed.3528
   • September 15, 2019

3. I lost gems without spending or converting to gold!

   By Setz.9675, September 15, 2019
   • 1 reply
   • 178 views
   • 
   • Setz.9675
   • September 15, 2019

4. Stuck in PvP map select screen

   By ILLUMI.4598, September 13, 2019
   • 2 replies
   • 140 views
   • 
   • Neikea.1940
   • September 15, 2019

5. Are support tickets backed up or something?

   By Vegeta.2563, September 11, 2019
   • 10 replies
   • 633 views
   • 
   • Vegeta.2563
   • September 15, 2019

6. (server crash that Arenanet has fixed)

   By Speedylord.2798, September 14, 2019
   • 0 replies
   • 192 views
   • 
   • Speedylord.2798
   • September 14, 2019

7. Support is down

   By Turial.1293, September 13, 2019
   • 3 replies
   • 272 views
   • 
   • Turial.1293
   • September 14, 2019

8. Paypal wait time

   By Safina.5726, September 14, 2019
   • 3 replies
   • 376 views
   • 
   • Inculpatus cedo.9234
   • September 14, 2019

9. why was the hall of monuments rewards reset?

   By ocovox.4783, September 13, 2019
   • 2 replies
   • 206 views
   • 
   • Ashantara.8731
   • September 13, 2019

10. Random Skill Lag?

    By Eight Samurai.6840, September 13, 2019
    • 0 replies
    • 260 views
    • 
    • Eight Samurai.6840
    • September 13, 2019

11. Cannot log in to Arenanet support

    By Zdac.3947, September 11, 2019
    • 4 replies
    • 1.1k views
    • 
    • Bloodstealer.5978
    • September 13, 2019

12. https://help.guildwars2.com/ timed out? https://status.zendesk.com/ timed out

    By krupek.2581, September 13, 2019
    • 1 reply
    • 203 views
    • 
    • Inculpatus cedo.9234
    • September 13, 2019

13. Free HoT with Path of Fire Standard purchase question

    By Angus.5961, August 30, 2019
    • 17 replies
    • 2.3k views
    • 
    • Inculpatus cedo.9234
    • September 13, 2019

14. Stuck in map results, why?

    By zohrehownz.2031, September 2, 2019
    • 2 replies
    • 196 views
    • 
    • deffy.1320
    • September 12, 2019

15. Caladborg and Knight of Thorn Achievement

    By Cookieg.7024, September 12, 2019
    • 0 replies
    • 171 views
    • 
    • Cookieg.7024
    • September 12, 2019

16. cant login

    By HaL.2518, September 12, 2019
    • 1 reply
    • 224 views
    • 
    • Inculpatus cedo.9234
    • September 12, 2019

17. Increase fps in wvw

    By daWizzard.4329, September 12, 2019
    • 3 replies
    • 791 views
    • 
    • Tinker.6924
    • September 12, 2019

18. switched chat window and party window

    By Eggyokeo.9705, September 12, 2019
    • 1 reply
    • 380 views
    • 
    • Ashandar.2570
    • September 12, 2019

19. No point anymore i guess

    By anduriell.6280, September 11, 2019
    • 6 replies
    • 313 views
    • 
    • Smoosh.2718
    • September 11, 2019

20. Can log in but game crashes when it starts

    By Sagranda.3105, September 11, 2019
    • 2 replies
    • 1.6k views
    • 
    • Sagranda.3105
    • September 11, 2019

21. I am not able to buy GEMs

    By Michael Conrad.6704, September 11, 2019
    • 5 replies
    • 570 views
    • 
    • Inculpatus cedo.9234
    • September 11, 2019

22. can't buy gems

    By kennyndc.5402, September 11, 2019
    • 1 reply
    • 182 views
    • 
    • Inculpatus cedo.9234
    • September 11, 2019

23. Support response time.

    By pyewacket.1807, May 16, 2019
    • 7 replies
    • 1.9k views
    • 
    • smithkt.8062
    • September 11, 2019

24. waiting 2cond week for respose of ticket

    By krupek.2581, September 9, 2019
    • 8 replies
    • 511 views
    • 
    • Dreamreaver.4908
    • September 11, 2019

25. deadname removal

    By Nightgunner.2896, September 10, 2019
    • 5 replies
    • 536 views
    • 
    • Linken.6345
    • September 10, 2019