Account & Technical Support

6,396 topics in this forum

1. Severe Lag Spikes & Disconnect - Error Code 7:11:3:202:101 - [Merged] 1 2 3 4 17

   By Nyx.3591, June 7, 2020
   • 424 replies
   • 61.6k views
   • 
   • xx U m b r e o n xx.4587
   • November 19

2. How to fix frame stuttering?

   By Shroud.2307, December 19, 2021
   • 7 replies
   • 3.8k views
   • 
   • Archangel.9261
   • November 19

3. [Blocking Progress] New Jade Vault Bug: It doesn't reset weekly and is not accessable at all.

   By Exatherion.3075, November 18
   • 1 reply
   • 289 views
   • 
   • KawsMeCal.5923
   • November 19

4. Account blocked for security purposes? But support just dont reply!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

   By Ooaye.8391, November 18
   • 2 replies
   • 411 views
   • 
   • Daniyyel.3428
   • November 18

5. Connection error(s) detected. Retrying...

   By Blink.7940, November 18
   • 6 replies
   • 330 views
   • 
   • Blink.7940
   • November 18

6. Nvm got it

   By Fletch.4603, November 18
   • 2 replies
   • 307 views
   • 
   • Fletch.4603
   • November 18

7. A friend has a problem with his account login

   By HorusSilverwolf.2569, November 18
   • 3 replies
   • 355 views
   • 
   • Schimmi.6872
   • November 18

8. performance optimization update when? 1 2

   By quake.9023, August 21
   • 25 replies
   • 3.1k views
   • 
   • fatihso.7258
   • November 18

9. Vasburg armory minidungeon bugged

   By vanflyheight.6832, October 19
   • 4 replies
   • 974 views
   • 
   • Lithril Ashwalker.6230
   • November 15

10. Exception: c0000005/Assertion: frameId

    By przemytnik.6857, November 10
    • 7 replies
    • 473 views
    • 
    • przemytnik.6857
    • November 15

11. Transferring to a new PC and retaining Game Data

    By Narra.8921, November 15
    • 2 replies
    • 378 views
    • 
    • Zohane.7208
    • November 15

12. [Resolved] One member of support keeps closing tickets without response - unsure what steps to take

    By Yin.3427, November 14
    • 2 replies
    • 508 views
    • 
    • Chaba.5410
    • November 14

13. AMD Issues - Shader Caching?

    By Poobah.6254, November 14
    • 2 replies
    • 430 views
    • 
    • Nitro.4732
    • November 14

14. After last update ~High Ping 100-120

    By Zodiac.7264, November 14
    • 2 replies
    • 343 views
    • 
    • Zodiac.7264
    • November 14

15. Current Log-Ins ip address?

    By Ghostcrab.1470, November 14
    • 1 reply
    • 358 views
    • 
    • Chaba.5410
    • November 14

16. Why can't we just buy the elite specs instead of entire xpac

    By OmgCatsMewMew.8045, November 8
    • 4 replies
    • 566 views
    • 
    • gousgou.5438
    • November 14

17. Screen freeze and game crash since patch 1 2

    By Santo.2419, November 8
    • 31 replies
    • 1.5k views
    • 
    • Comus.7365
    • November 14

18. My game wasn't working for a few days

    By aandiarie.7195, November 12
    • 2 replies
    • 479 views
    • 
    • aandiarie.7195
    • November 13

19. Unable to log in

    By arothu.5138, November 13
    • 2 replies
    • 520 views
    • 
    • Chaba.5410
    • November 13

20. I crashed SEVEN times during Skywatch meta.

    By SatyricL.2784, November 12
    • 11 replies
    • 532 views
    • 
    • casualkenny.9817
    • November 13

21. Long(er) Start Up Times

    By Jianyu.7065, November 8
    • 5 replies
    • 493 views
    • 
    • Jianyu.7065
    • November 10

22. Weaponmaster Not Working for Thief after Patch

    By Graceful Mantra.4691, November 7
    • 8 replies
    • 771 views
    • 
    • Archmage Talaftia.9853
    • November 10

23. Wizard's vault Special tab almost empty

    By Albadaran.1283, November 9
    • 3 replies
    • 522 views
    • 
    • Solvar.7953
    • November 9

24. Key Bindings : Alt +2 for Utility doesn't work

    By Psychoz.9576, November 8
    • 5 replies
    • 461 views
    • 
    • Psychoz.9576
    • November 9

25. Game crashing upon ending "cinematic" for dragonstorm

    By Zappax.4685, November 9
    • 2 replies
    • 451 views
    • 
    • Zappax.4685
    • November 9