DX11 Crash Issue

[Thakky.3260]

I been crashing in world bosses , i noticed more on Svanir shaman area , annoying because i could not get the chest

Going back to dx9 until dx11 is stable 

 

*--> Error Logs <--*
nd projectile effect for skill 'xYDfZ.f0qXr'
22:17:43Z Model '0x1aed58': LightningSetActionPoints: source action point 'obstacle' not found
22:17:45Z Couldn't find projectile effect for skill 'xYDfZ.f0qXr'
22:17:45Z Texture missing mip chain: 0x193de0
22:17:46Z Texture missing mip chain: 0x193de1
22:17:46Z Texture missing mip chain: 0x193de2
22:17:49Z Model '0x079a62': Permutation 'default' not found, auto selecting permutation
22:18:16Z Texture missing mip chain: 0x193de0
22:18:16Z Texture missing mip chain: 0x193de1
22:18:16Z Texture missing mip chain: 0x193de2
22:18:40Z Texture missing mip chain: 0x193de0
22:18:40Z Texture missing mip chain: 0x193de1
22:18:40Z Texture missing mip chain: 0x193de2
22:18:53Z Couldn't find projectile effect for skill 'xYDfZ.f0qXr'
22:18:59Z Texture missing mip chain: 0x193de1
22:18:59Z Texture missing mip chain: 0x193de2
22:19:00Z Couldn't find projectile effect for skill 'soUQE.mxnTo'
22:19:07Z Model '0x079a62': Permutation 'default' not found, auto selecting permutation
22:19:11Z Model '0x1aed58': LightningSetActionPoints: source action point 'obstacle' not found
22:19:20Z Model '0x079a62': Permutation 'default' not found, auto selecting permutation
22:19:23Z Couldn't find projectile effect for skill 'soUQE.mxnTo'
22:19:26Z Couldn't find projectile effect for skill 'xYDfZ.f0qXr'
22:19:26Z Model '0x1aed58': LightningSetActionPoints: source action point 'obstacle' not found
22:19:43Z Couldn't find projectile effect for skill 'xYDfZ.f0qXr'
22:19:53Z Couldn't find projectile effect for skill 'xYDfZ.f0qXr'
22:20:18Z Couldn't find projectile effect for skill 'xYDfZ.f0qXr'
22:20:24Z Couldn't find projectile effect for skill 'y7FnF.NUlM9'
22:20:30Z Couldn't find projectile effect for skill 'xYDfZ.f0qXr'
22:20:43Z Model '0x1aed58': LightningSetActionPoints: source action point 'obstacle' not found
22:20:47Z Couldn't find projectile effect for skill 'xYDfZ.f0qXr'
22:20:53Z Model '0x1aed58': LightningSetActionPoints: source action point 'obstacle' not found
Crashed at 22:21:11Z

[xlion.3065]

I'm beginning to wonder how many worker bees are actually implementing and testing the DX11 stuff and how many butterflies are creating nothing but shinies?

[Varrg.2704]

Ever since the DX11 update, the game is borderline unplayable for me. The game crashes to desktop on logging out all the time + I'm getting stuck at loading screens. This started when I switched to DX11 however I switched back since then, but the problems are still persistent.

[Ashantara.8731]

On 10/13/2021 at 12:04 PM, Varrg.2704 said:

Ever since the DX11 update, the game is borderline unplayable for me. The game crashes to desktop on logging out all the time + I'm getting stuck at loading screens. This started when I switched to DX11 however I switched back since then, but the problems are still persistent.

Try these things:

Also, add " -dx9" to the game's shortcut's starting parameters.

[videoboy.4162]

I don't have any add-ons and I've been lucky to make it a full ten minutes before getting fatal errors today. I just leave all my settings alone so that Anet can have the reports. I think it's next week that we get another Dx11 update, but I'm wondering if maybe they should roll out more often? 

[Kanok.3027]

Getting crashes when randomly in combat. Happened a few times already. I switch back to the non-DX11 option so as not to crash anymore. And it seems to only be happening during combat, for me.

[Kuma.1503]

Fuction gyro rez makes me crash with 100% frequency. 

 

How to replicate:

Function Gyro ally

Fully revive Ally

Crash. 

[Ashantara.8731]

D:\Perforce\Live\NAEU\v2\Code\Arena\Engine\Gr\Bgfx\BgfxBuffer.cpp(1453) is back - this time during the Drakkar meta, multiple times!

Back to DX9 again. 😞

Edited October 27, 2021 by Ashantara.8731

[VictorLeal.4102]

Yeah, game still crashing on Drakkar..

[Tythas.4160]

Less than 30 chars, 3080, windowed full screen, UI disappears and char clothing.  Finally crashed in Mad King Labs.  Turned dx11 off everything runs great.

[ArchonWing.9480]

Still getting that same error message with  bgfx buffer, and went back to DX9 again.

*--> Crash <--*
Assertion: vertexCount == dynasetIb.vertexCountUsed. 984 == 834
File: D:\Perforce\Live\NAEU\v2\Code\Arena\Engine\Gr\Bgfx\BgfxBuffer.cpp(1453)
App: Gw2-64.exe
Pid: 11164
BaseAddr: 00007FF76EBE0000
ProgramId: 101
Build: 121244
When: 2021-10-27T21:51:48Z 2021-10-27T14:51:48-07:00
Uptime:   0 days  0:49:58
Flags: 0
DumpFile: Crash.dmp

*--> System <--*
Name: 08c44c30
IpAddr: 192.168.42.64
Processors: 4 [GenuineIntel:6:14:3]
OSVersion: Windows 10.0 (64 bit)

*--> System Memory <--*
Physical:  2885MB/ 8134MB  35%
Paged:     4800MB/12486MB  38%
Virtual:  134208284MB/134217727MB  3%
Load: 64%
CommitTotal:   7685MB
CommitLimit:  12486MB
CommitPeak:   10248MB
SystemCache:   2601MB
HandleCount:  64790
ProcessCount:   137
ThreadCount:   1560

I noticed the crash usually happens in WvW when someone goes down.

[nthmetal.9652]

same here, have seen crashes in the helloween labyrinth and in WvW. Crashes seem to occur more likely, when a lot of PCs are involved.

Quote

*--> Crash <--*
Assertion: vertexCount == dynasetIb.vertexCountUsed. 1524 == 1218 
File: D:\Perforce\Live\NAEU\v2\Code\Arena\Engine\Gr\Bgfx\BgfxBuffer.cpp(1453)
App: Gw2-64.exe 
Pid: 9368
BaseAddr: 00007FF79A2A0000
ProgramId: 101
Build: 121244
When: 2021-10-27T18:13:06Z 2021-10-27T20:13:06+02:00
Uptime:   0 days  1:24:55
Flags: 0
DumpFile: Crash.dmp

*--> System <--*
Name: f40aaf09
IpAddr: 192.168.178.134
Processors: 12 [AuthenticAMD:15:1:0]
OSVersion: Windows 10.0 (64 bit)

*--> System Memory <--*
Physical: 49583MB/65450MB  75%
Paged:    55200MB/75178MB  73%
Virtual:  134202512MB/134217727MB  3%
Load: 24%
CommitTotal:  19977MB
CommitLimit:  75178MB
CommitPeak:   20052MB
SystemCache:  18047MB
HandleCount:  164295
ProcessCount:   311
ThreadCount:   4580

*--> Process Memory <--*
Private:         7405MB
WorkingSet:      4789MB
PeakWorkingSet:  4825MB
PageFaults:  33507690

...

Quote

*--> Error Logs <--*
e of emitter scan request is NaN or Inf.
18:06:21Z End coordinate of emitter scan request is NaN or Inf.
18:06:21Z Model '0x0ea52d': LightningSetActionPoints: lightning 'fluxsystem' not found.
18:06:25Z End coordinate of emitter scan request is NaN or Inf.
18:06:25Z End coordinate of emitter scan request is NaN or Inf.
18:06:25Z End coordinate of emitter scan request is NaN or Inf.
18:06:38Z Model '0x0ea52d': LightningSetActionPoints: lightning 'fluxsystem' not found.
18:06:44Z Texture missing mip chain: 0x00e689
18:09:26Z Couldn't find projectile effect for skill 'ViarU.pGPgw'
18:09:51Z Model '0x005704': Permutation 'default' not found, auto selecting permutation
18:10:23Z Model '0x0ea52d': LightningSetActionPoints: lightning 'fluxsystem' not found.
18:10:39Z Model '0x262fd4': LightningSetActionPoints: lightning 'obstacle' not found.
18:10:45Z Invalid streak bounds (world space=true)
18:10:49Z Model '0x0ea52d': LightningSetActionPoints: lightning 'fluxsystem' not found.
18:10:58Z Model '0x262fd4': LightningSetActionPoints: lightning 'obstacle' not found.
18:11:01Z Couldn't find projectile effect for skill 'ViarU.pGPgw'
18:11:12Z Model '0x15b903': LightningSetActionPoints: destination action point 'root' not found on model '0x00d35f'
18:11:13Z Texture missing mip chain: 0x00e689
18:11:17Z Model '0x262fd4': LightningSetActionPoints: lightning 'obstacle' not found.
18:11:40Z Couldn't find projectile effect for skill 'ViarU.FNVfN'
18:11:45Z Texture missing mip chain: 0x00e689
18:11:50Z End coordinate of emitter scan request is NaN or Inf.
18:11:50Z End coordinate of emitter scan request is NaN or Inf.
18:11:52Z End coordinate of emitter scan request is NaN or Inf.
18:11:52Z End coordinate of emitter scan request is NaN or Inf.
18:11:55Z Couldn't find projectile effect for skill 'ViarU.pGPgw'
18:11:57Z Debug token '0x00000000000266FA': Lightning ran out of space for new bolts.
18:12:41Z Texture missing mip chain: 0x00e689
18:12:54Z Couldn't find projectile effect for skill 'ztlp6.7XbAO'
Crashed at 18:13:06Z

*--> Graphics Device Info <--*
VendorId    = 0x10de
DeviceId    = 0x13c0
Version     = 47212
Description = NVIDIA GeForce GTX 980
Compat      = 0x000000000fbffc3f
VidMem      = 4096 MB

*--> NVidia Info <--*
DriverVersion = 472.12

 

Edited October 28, 2021 by nthmetal.9652
added details

[Caedmon.6798]

Still crashing with Dx11 enabled in WvW.

To be fair,the Dx12 mod worked much better for me compared to Dx11. I had higher fps overall and i never crashed nor had any weird artifacts.

Edited October 28, 2021 by Caedmon.6798

[nthmetal.9652]

w

2 hours ago, Caedmon.6798 said:

Still crashing with Dx11 enabled in WvW.

To be fair,the Dx12 mod worked much better for me compared to Dx11. I had higher fps overall and i never crashed nor had any weird artifacts.

well, apart from the crashes, that isn't true for me. I get  2x-3x the frames I get with dx9, depending on the situation. Dx12 was very reliably onb getting low frame dips under control. I'd also assume dx11 isn't fully optimized yet, as we're in beta state.

[Wulfgar.9715]

PvP is still crashing constantly every match -.- Everything else seems fine.

[xlion.3065]

Looked good at first, but as soon as there are more players around, e. g. labyrinth at peak hours, it's pretty much a guaranteed crash. Should be very easy to reproduce internally without involving the public.

Additionally I now experience multiple visual bugs (wrong colors and textures) which I haven't had before. Clearly not an improvement. On the contrary.

I'm still wondering how much resources ANet is actually investing into getting this right. To me it looks like a one man show. How many ANet employees are actively playing the game and how many of them play with DX11 enabled?

Edited October 29, 2021 by xlion.3065

[Stormcrow.7513]

Too many crashes. Went back to dx9 until things get sorted. 

[videoboy.4162]

I have crashed 4 times today within the last 20 minutes. I can't make it a full five minutes in game. After the patch Tuesday, I was able to play for a long time before crashing, not sure what's different about today.

[omylost.2619]

crash at recent patch, use dx11 and most is below message.

 

*--> Crash <--*
Assertion: vertexCount == dynasetIb.vertexCountUsed. 60 == 64
File: D:\Perforce\Live\NAEU\v2\Code\Arena\Engine\Gr\Bgfx\BgfxBuffer.cpp
App: Gw2-64.exe

 

(number behind vertexCountUsed may diff)

(im crash at drakkar meta, least 3-4 times.)

so, now i back to dx9 until next update patch.

Edited November 3, 2021 by omylost.2619

[Tyldor.9078]

I understand it's a beta so I won't complain about the crashes, but could someone from ANet please update us on what's going on with DX11 development? We recently had a really nice blog post, but it'd be nice to talk about these crashes and instability issues and when we can expect some patching? Maybe that's too much to ask for though? Still wanted to throw it out there.

[Dreamy Lu.3865]

I posted already in the other thread, but I'm not sure in what one is the right place to be, so I post here too.

I run the game under windows 10 and nothing comes after launcher, not even the login windows. I have tried to add  "-dx9" in command line, but it didn't solve the problem. Is there a fix for that by now, so that I can start the game at least?

Thanks for feedback

Edited November 7, 2021 by Dreamy Lu.3865

[Ashantara.8731]

21 hours ago, Dreamy Lu.3865 said:

I posted already in the other thread, but I'm not sure in what one is the right place to be, so I post here too.

I just responded on the other thread. Go through all three steps and see if this solves the problem. 🙂

P.S. Make sure you don't have GW2 installed under C:\Progam Files\ . Create a separate Games folder on C:\, or even better, on a non-Windows partition.

Edited November 8, 2021 by Ashantara.8731

[kanemi.4903]

I got a weird issue while running deimos, the ground became invisible rendering the AOEs 
impossible to dodge  by only watching other people.

Back to vulkan API till next patch.

 

[StrangeDaze.2958]

I don't know what was in that last patch on Nov 8 2021, but since then the game refuses to launch, gets hung, locks up my mouse.  I don't have 30 chars, I wasn't using dx11 beta option, and I have zero mods.  I tried a "-repair" to no affect.  I have been running GW2 on Windows 10 since about Jan/Feb of 2020 with no issues, even running at 4K.  I had to add a "-dx11" to end of my launch command to even get the game to boot up and let me log in.  Ugh, but at least worked, and seems stable enough (I hope).

Update for Nov 10, 2021 -- the "-dx11" is stable for me, so I guess this is what I'll be doing until the next patch breaks something.  I'm using an EVGA 2080TI Hybrid with the latest drivers, if that matters.

Edited November 10, 2021 by StrangeDaze.2958

[Kristi Hex.6738]

This started for me yesterday as well.  I can't run the game.  I contacted support and they said they're working on a solution but gave me no timeline.